The problem is that I have no way of (a) knowing if they are competent and my provider is incompetent or (b) the tier 1 is incompetent. And if it is the tier 1, are you saying I'm simply SOL? Regardless of who is and who isn't, I'm hoping someone has figured out how to figure it out and to share their inside knowledge. On Wed, 10 Oct 2012, Paul Timmins wrote:
If your tier 1 is competent, they're passing CSR requests and providing some sort of loss notification.
If they fail to provide same, well, then they're not competent.
On Oct 10, 2012, at 22:52 , Peter Beckman <beckman at angryox.com> wrote:
So there are some pretty big Tier 1 names in the DID/telecom world: Level3, Verizon, Bandwidth.com. Many resellers resell the DIDs they get from these bigger companies.
The problem is that the Tier 1 company shows up as the "owner" of phone numbers that we get from our Tier 2 or even Tier 3 providers. That's all fine and good, but the problem is this:
Me ------> Tier 2 provider --> Tier 1 provider / Not Me --> Tier 2 provider /
When someone submits a request to port a number, and they port it to a different Tier 2 provider that gets its numbers from the same Tier 1 provider, I have no way, not even with an LNP dip, to find out that it was ported, that the owner had changed.
I'm pretty sure Tier 1 providers don't have an API or any way that I might be able to find out that they moved a number from one of their direct customers to another. Am I wrong?
So how do we deal with this? How do we find out, in a definitive and authoritative and programmatic manner, when a number we think is ours is ported away?
Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ --------------------------------------------------------------------------- _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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