
Is it common practice for Level3 to port numbers when they feel like it on the FOC date? Do they not let you call in and let them know you are ready for the port? I have never had this happen with a carrier before and don't know if it was the SIP Carrier or Level3 that did this. Richey

On 1/28/10 6:44 AM, Richey wrote:
Is it common practice for Level3 to port numbers when they feel like it on the FOC date? Do they not let you call in and let them know you are ready for the port? I have never had this happen with a carrier before and don?t know if it was the SIP Carrier or Level3 that did this.
This is what I have experienced with Level 3 also. We build the route the night before. -- Carlos Alvarez TelEvolve 602-889-3003 Advanced phone services simplified

I believe Level 3 has always had a "default" port time unless you specifically schedule with them to have the port occur at a specific time, 8AM EST for "internal" ports and I think maybe 2PM EST for normal external ports. You can also get control of porting from the Level3 Portal using what they call "AdOpt" by talking to you account manager. You can check this page if you need more details on their porting process: http://www.level3.com/index.cfm?pageID=217 -Scott -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Carlos Alvarez Sent: Thursday, January 28, 2010 9:31 AM Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Porting to Level3 On 1/28/10 6:44 AM, Richey wrote:
Is it common practice for Level3 to port numbers when they feel like it on the FOC date? Do they not let you call in and let them know you are ready for the port? I have never had this happen with a carrier before and don't know if it was the SIP Carrier or Level3 that did this.
This is what I have experienced with Level 3 also. We build the route the night before. -- Carlos Alvarez TelEvolve 602-889-3003 Advanced phone services simplified _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

We were not made aware of this and thought that had been done in error. All of the carriers we deal with give you anywhere from a 3 to 30 day window to port. This really changes the work flow we follow on all of our in market installs. I guess all of our out of market installs need to flow backwards now :) Richey -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Scott Berkman Sent: Thursday, January 28, 2010 10:23 AM To: 'Carlos Alvarez' Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Porting to Level3 I believe Level 3 has always had a "default" port time unless you specifically schedule with them to have the port occur at a specific time, 8AM EST for "internal" ports and I think maybe 2PM EST for normal external ports. You can also get control of porting from the Level3 Portal using what they call "AdOpt" by talking to you account manager. You can check this page if you need more details on their porting process: http://www.level3.com/index.cfm?pageID=217 -Scott -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Carlos Alvarez Sent: Thursday, January 28, 2010 9:31 AM Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Porting to Level3 On 1/28/10 6:44 AM, Richey wrote:
Is it common practice for Level3 to port numbers when they feel like it on the FOC date? Do they not let you call in and let them know you are ready for the port? I have never had this happen with a carrier before and don't know if it was the SIP Carrier or Level3 that did this.
This is what I have experienced with Level 3 also. We build the route the night before. -- Carlos Alvarez TelEvolve 602-889-3003 Advanced phone services simplified _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

On Jan 28, 2010, at 7:44 AM, Richey wrote:
Is it common practice for Level3 to port numbers when they feel like it on the FOC date? Do they not let you call in and let them know you are ready for the port? I have never had this happen with a carrier before and don?t know if it was the SIP Carrier or Level3 that did this.
Richey
It seems that even for direct customers it is rare to do a coordinated port with Level3, it only takes a couple times to learn that you need to have your ducks in a row not to get burned by this. I've leaned this lesson the hard way as well. -- Robin D. Rodriguez Systems Engineer Ifbyphone, Inc. Phone: (866) 250-1663 Fax: (847) 676-6553 rrodriguez at ifbyphone.com http://www.ifbyphone.com
participants (4)
-
carlos@televolve.com
-
mylists@battleop.com
-
rrodriguez@ifbyphone.com
-
scott@sberkman.net