
Hey everyone, I am hoping you all can enlighten me on how you deal with routing and translations issues (customers cannot dial a known-working number on another carrier). I know that some of you simply have an account with each provider and go through the troubleshooting with the 'client'-side escalation procedure. I am hoping to not go this route. I am looking for any contact information any of you might have for any of the major players' routing and translations departments. Thanks in advance, Joe -- Joe Fratantoni Cygnus Communications 19635 97th Ave Mokena, IL 60448 815.680.5686 x206 Business Internet & Phone Services

Couple of things to check... ATIS has made some efforts in that direction: http://www.atis.org/ngiif/contactdir.asp You've also got the contact info in the LERG1 file. YMMV! David -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Joe Fratantoni Sent: Tuesday, September 04, 2012 09:18 To: voiceops at voiceops.org Subject: [VoiceOps] Routing and translations contacts Hey everyone, I am hoping you all can enlighten me on how you deal with routing and translations issues (customers cannot dial a known-working number on another carrier). I know that some of you simply have an account with each provider and go through the troubleshooting with the 'client'-side escalation procedure. I am hoping to not go this route. I am looking for any contact information any of you might have for any of the major players' routing and translations departments. Thanks in advance, Joe -- Joe Fratantoni Cygnus Communications 19635 97th Ave Mokena, IL 60448 815.680.5686 x206 Business Internet & Phone Services _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.
participants (2)
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David.Hiers@adp.com
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jfratantoni@cygnustel.com