Looking for opinions of BroadWorks.

Howdie, I'm the lucky (!!?) owner of a Vocaldata/Tekelec/GENBAND/Broadsoft M6 soft switch. I'm looking at replacing it with a Broadsoft Broadworks switch. Anyone out there familiar with both switches? Any opinions of the stability/feature set of Broadworks would be welcome! If you have Broadworks, which SBC are you using? Anyone using OpenSIPS to front end BWorks? Send me on or off-list responses, your preference. Thanks -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760

On 11 March 2010 00:17, Matthew S. Crocker <matthew at corp.crocker.com> wrote:
Howdie,
?I'm the lucky (!!?) owner of a Vocaldata/Tekelec/GENBAND/Broadsoft M6 soft switch. ? I'm looking at replacing it with a Broadsoft Broadworks switch. ?Anyone out there familiar with both switches? ? Any opinions of the stability/feature set of Broadworks would be welcome!
I'l send this on-list, but feel free to contact me off-list if you want. Although I'm now a consultant who's busy moving a number of M6 customers onto Broadworks, my background is from service providers where I've run mainly Broadworks systems. The opinions here are my personal ones, with some comments thrown in from another consultant who used to install M6 platforms and now runs a Broadworks one. M6 and Broadworks are wholly different beasts - M6 appears to be more of a small-scale, all-in-one style solution, whereas Broadworks is a large-scale and very complex system. The UI you've grown used to in M6 is gone, replaced in Broadworks by APIs and CLI tools - this is the biggest culture shock I've seen so far. M6 is apparently easy, but not so flexible, Broadworks is complex and difficult bt incredibly flexible. I've heard people describe M6 to Broadworks as Windows is to Unix. The stability and featreset offered in Broadworks is very good - especially the resilience/stability side. Over the past 8 years I've had some very good experiences with Broadworks. I think Broadsoft are hitting a good balance between bringing features to market quickly and keeping the platform stable. I'd definitely recommend it. You'll also find that Broadsoft will offer you very agressive pricing to move you onto Broadworks as an M6 customer, but it's worth getting someone like us in to roll it out and bring you up to speed on it. We're typically seeing deployment times of between 1 and 4 months (depending on your reqiurements), possibly longer if you have a large, complex system or need large amounts of professional services work to move your existing userbase.
?If you have Broadworks, ?which SBC are you using? ?Anyone using OpenSIPS to front end BWorks?
I've seen both Acme and Covergence (now the Acme NNOS-E) front Broadworks. I have to admit that the ex-Covergence box was great in front of Broadworks and worked like a dream, however Acme are currently changing the way they sell the NNOS-E, so talk to your local Acme rep to see. I've not used OpenSIPS. Hope this helps, feel free to contact me offlist if you want. Thanks, Aled. -- Aled Treharne SIPhon Networks

You really can't count OpenSIPS as an SBC without heavy modifications. But as a SIP session router (remember it started as SER, SIP Express Router), BroadWorks works just fine front-ended by a properly configured SER/OpenSIP deployment. In a past life I built such a solution myself that is still in place over 5 years later at a former employer. BroadWorks is one of the best wholesale VOIP platforms (application servers) out there. Nothing comes close to it in terms of partitioning different customers, scalability, and ease of use for the provisioning group. The stability is great when built out right, and their support is very good as well (should be for the $$). The biggest issue you will run into is that BroadSoft knows what they have and their pricing (initial, licensing, and support) clearly show it. Many people I have spoken with in the industry REALLY dislike their corporate "attitude" and policies. Most of the functionality from M6 is there in one form or another, and they are actively working on a SCCP mediation server (it's out but not very production ready from what I've heard) to ease the M6 migrations. If you are looking to make that move you should probably talk to BroadSoft directly about the migration path. -Scott -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matthew S. Crocker Sent: Wednesday, March 10, 2010 7:17 PM To: voiceops at voiceops.org Subject: [VoiceOps] Looking for opinions of BroadWorks. Howdie, I'm the lucky (!!?) owner of a Vocaldata/Tekelec/GENBAND/Broadsoft M6 soft switch. I'm looking at replacing it with a Broadsoft Broadworks switch. Anyone out there familiar with both switches? Any opinions of the stability/feature set of Broadworks would be welcome! If you have Broadworks, which SBC are you using? Anyone using OpenSIPS to front end BWorks? Send me on or off-list responses, your preference. Thanks -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Matthew, If you're going to be doing significant wholesale minutes, especially if some of your customers have no ability to filter / pre-qualify their traffic, you're going to need some robust SBC deployments with some serious hardware behind it. For the amount of traffic we do, and the customization that we require, Acme has really been the only viable solution for us. We have an extensive farm of them online. We, too, have a Broadsoft Broadworks platform. In hindsight, it might have been a ten pound sledge for a ten penny nail on our network. For the high price, it really would have made more sense for us if there were far more customers on our network with IP phones that wanted fully hosted VoIP. Most SMB/SME with ip-capable PBXes or VoIP IADs feeding legacy PBXes are just as easily (and far more cost efficiently) peered directly with one of the SBC deployments. No complaints about the functionality or stability of the BS-BW, however. -Nick On Wed, Mar 10, 2010 at 4:17 PM, Matthew S. Crocker < matthew at corp.crocker.com> wrote:
Howdie,
I'm the lucky (!!?) owner of a Vocaldata/Tekelec/GENBAND/Broadsoft M6 soft switch. I'm looking at replacing it with a Broadsoft Broadworks switch. Anyone out there familiar with both switches? Any opinions of the stability/feature set of Broadworks would be welcome!
If you have Broadworks, which SBC are you using? Anyone using OpenSIPS to front end BWorks?
Send me on or off-list responses, your preference.
Thanks
-Matt
-- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Hi Matt, I can attest to the corporate attitude comment - but I can also say that you can find reasonable folks to work with there too. There is an AMS class in Plano later in March for the full SCCP scoop. Regards, Paul -------------------------------------------------------- Paul W. Levering CEO FeatureTel, LLC 919-459-2300 x2310 Fax: 919-882-8893 http://www.featuretel.com/ 3467 Apex Peakway Apex, North Carolina 27502 -------------------------------------------------------- :-) :-) $ "None of us is as good as all of us." - Ray Kroc -- Why Choose FeatureTel? See why the City of Durham chose us: City of Durham<http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&...> -- FeatureTel: Deluxe hosted VoIP at a bargain price - Article at VoIP Planet.com<http://www.voipplanet.com/backgrounders/article.php/3855616> -- Check out what's shakin': Triangle Business Leader Article<https://na4.salesforce.com/sfc/p/300000000zfYijuZtB6iQaX5HIixX5gHjL3X4i4=> -- Got VoIP? TechTalk<http://www.wral.com/business/legacy_local_tech_wire/video/1472637/> Video! _________________________________________________________________________ This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Nicholas Sten Sent: Thursday, March 11, 2010 12:05 PM To: Matthew S. Crocker Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Looking for opinions of BroadWorks. Matthew, If you're going to be doing significant wholesale minutes, especially if some of your customers have no ability to filter / pre-qualify their traffic, you're going to need some robust SBC deployments with some serious hardware behind it. For the amount of traffic we do, and the customization that we require, Acme has really been the only viable solution for us. We have an extensive farm of them online. We, too, have a Broadsoft Broadworks platform. In hindsight, it might have been a ten pound sledge for a ten penny nail on our network. For the high price, it really would have made more sense for us if there were far more customers on our network with IP phones that wanted fully hosted VoIP. Most SMB/SME with ip-capable PBXes or VoIP IADs feeding legacy PBXes are just as easily (and far more cost efficiently) peered directly with one of the SBC deployments. No complaints about the functionality or stability of the BS-BW, however. -Nick On Wed, Mar 10, 2010 at 4:17 PM, Matthew S. Crocker <matthew at corp.crocker.com<mailto:matthew at corp.crocker.com>> wrote: Howdie, I'm the lucky (!!?) owner of a Vocaldata/Tekelec/GENBAND/Broadsoft M6 soft switch. I'm looking at replacing it with a Broadsoft Broadworks switch. Anyone out there familiar with both switches? Any opinions of the stability/feature set of Broadworks would be welcome! If you have Broadworks, which SBC are you using? Anyone using OpenSIPS to front end BWorks? Send me on or off-list responses, your preference. Thanks -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops

Run the oldest code you can stomach and it'll work well enough. Just be ready to smile when you pay huge bonuses to your BW sales rep for the singular privilege of joining their extended QA department, and expect it to get worse in r17. On Thu, Mar 11, 2010 at 9:45 AM, Paul Levering <paul at featuretel.com> wrote:
Hi Matt,
I can attest to the corporate attitude comment ? but I can also say that you can find reasonable folks to work with there too.
There is an AMS class in Plano later in March for the full SCCP scoop.
Regards,
Paul
-------------------------------------------------------- *Paul W. Levering *CEO FeatureTel, LLC 919-459-2300 x2310 Fax: 919-882-8893 http://www.featuretel.com/ 3467 Apex Peakway Apex, North Carolina 27502 -------------------------------------------------------- :-) :-) $ *"None of us is as good as all of us." - Ray Kroc*
*-- Why Choose FeatureTel? See why the City of Durham chose us: City of Durham<http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&...> ***
*-- FeatureTel: Deluxe hosted VoIP at a bargain price - Article at VoIP Planet.com <http://www.voipplanet.com/backgrounders/article.php/3855616>*
*-- Check out what's shakin': Triangle Business Leader Article<https://na4.salesforce.com/sfc/p/300000000zfYijuZtB6iQaX5HIixX5gHjL3X4i4=> ***
*-- Got VoIP? TechTalk<http://www.wral.com/business/legacy_local_tech_wire/video/1472637/>Video! *
_________________________________________________________________________
This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.
*From:* voiceops-bounces at voiceops.org [mailto: voiceops-bounces at voiceops.org] *On Behalf Of *Nicholas Sten *Sent:* Thursday, March 11, 2010 12:05 PM *To:* Matthew S. Crocker *Cc:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Looking for opinions of BroadWorks.
Matthew,
If you're going to be doing significant wholesale minutes, especially if some of your customers have no ability to filter / pre-qualify their traffic, you're going to need some robust SBC deployments with some serious hardware behind it. For the amount of traffic we do, and the customization that we require, Acme has really been the only viable solution for us. We have an extensive farm of them online.
We, too, have a Broadsoft Broadworks platform. In hindsight, it might have been a ten pound sledge for a ten penny nail on our network. For the high price, it really would have made more sense for us if there were far more customers on our network with IP phones that wanted fully hosted VoIP. Most SMB/SME with ip-capable PBXes or VoIP IADs feeding legacy PBXes are just as easily (and far more cost efficiently) peered directly with one of the SBC deployments. No complaints about the functionality or stability of the BS-BW, however.
-Nick
On Wed, Mar 10, 2010 at 4:17 PM, Matthew S. Crocker < matthew at corp.crocker.com> wrote:
Howdie,
I'm the lucky (!!?) owner of a Vocaldata/Tekelec/GENBAND/Broadsoft M6 soft switch. I'm looking at replacing it with a Broadsoft Broadworks switch. Anyone out there familiar with both switches? Any opinions of the stability/feature set of Broadworks would be welcome!
If you have Broadworks, which SBC are you using? Anyone using OpenSIPS to front end BWorks?
Send me on or off-list responses, your preference.
Thanks
-Matt
-- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (6)
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bethjohnson5060@gmail.com
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matthew@corp.crocker.com
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nicksten@gmail.com
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paul@featuretel.com
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scott@sberkman.net
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voiceops@treharne.me.uk