For a small CLEC what are some options for getting some of our customers to directory assistance? Got a few customers who must still dial 411 and I don't know where to send those calls. Thanks! Adam Vocks CTI Fiber
We send our to DashCS (now Bandwidth.com <http://bandwidth.com/>). They have worked well for years. ? Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matthew at corp.crocker.com E: matthew at crocker.com
On Oct 29, 2015, at 3:37 PM, Adam Vocks <Adam.Vocks at cticomputers.com> wrote:
For a small CLEC what are some options for getting some of our customers to directory assistance?
Got a few customers who must still dial 411 and I don?t know where to send those calls.
Thanks!
Adam Vocks CTI Fiber _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops <https://puck.nether.net/mailman/listinfo/voiceops>
On Oct 29, 2015, at 2:37 PM, Adam Vocks <Adam.Vocks at cticomputers.com> wrote:
For a small CLEC what are some options for getting some of our customers to directory assistance?
Got a few customers who must still dial 411 and I don?t know where to send those calls.
I did a project a year or so back where we used KGB.com. Good people. ?Chris
There's also National Directory Assistance. http://www.nationalda.com/ From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Adam Vocks Sent: Thursday, October 29, 2015 2:37 PM To: voiceops at voiceops.org Subject: [VoiceOps] Directory Assistance For a small CLEC what are some options for getting some of our customers to directory assistance? Got a few customers who must still dial 411 and I don't know where to send those calls. Thanks! Adam Vocks CTI Fiber
We recently changed over to CCCS. Consolidated Call Center Services. We've only been live for a couple months and have very little traffic. However we have a few customers that use the service a lot and they have no complaints so far. They were very easy to deal with throughout the entire process. http://consolidatedccs.com/ Kidd On Thu, Oct 29, 2015 at 1:37 PM, Adam Vocks <Adam.Vocks at cticomputers.com> wrote:
For a small CLEC what are some options for getting some of our customers to directory assistance?
Got a few customers who must still dial 411 and I don?t know where to send those calls.
Thanks!
Adam Vocks
CTI Fiber
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-- Kidd Filby 661.557.5640 (C) http://www.linkedin.com/in/kiddfilby
participants (5)
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Adam.Vocks＠cticomputers.com -
cboyd＠gizmopartners.com -
kiddfilby＠gmail.com -
Mark.Timm＠netins.com -
matthew＠corp.crocker.com