Multi Tenant Commercial Softswitch Besides Broadsoft

Hi, I'm a new member to the group and happy to contribute to this thread. For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale "whitelabel" offering as well. I'll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors' platforms (as a result of M&A). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch. In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well. Chris Carabello Senior Director - Product Marketing 510-217-2019 METASWITCH NETWORKS THE BRAINS OF THE NEW GLOBAL NETWORK www.metaswitch.com

For the sake of completeness, I'd like to provide info also for our solution for Multitenant PBX, based on Asterisk. It is named MiRTA PBX and you can find all info on www.mirtapbx.com. I know Asterisk is not really liked at the "top" level of SIP companies, but when a feature rich product is mandatory, Asterisk is one of the top solutions available. MiRTA PBX is built around Asterisk Realtime Architecture and all is database driven. The dialplan is static and all info is recovered from the database at realtime, meaning you can even change the options of an IVR while a client is listening to it and he will get the new list when looping. A static dialplan has the big advantage to not require reload on configuration changes (the real Achilles' heel of Asterisk). MiRTA PBX has embedded high availability, meaning you can join two or more asterisk servers without the need for a central "switch" and have phones connect to any of the available servers and works as they were all on the same PBX. Performance can be scaled by just adding more nodes to the system. Right now our top client is routing more than 60.000 calls every day over more than 250 tenants using two servers. MiRTA PBX is a newly developed product and the clients are limited, but they have provided us with a great feedback driving the development of a wide array of amazing features. Just name one and if it is not available, it will be coded. L. 2014-08-05 2:55 GMT+02:00 Chris Carabello <Chris.Carabello at metaswitch.com>:
Hi,
I?m a new member to the group and happy to contribute to this thread.
For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale ?whitelabel? offering as well.
I?ll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors? platforms (as a result of M&A). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch.
In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well.
Chris Carabello
Senior Director - Product Marketing
510-217-2019
*METASWITCH NETWORKS *
THE BRAINS OF THE NEW GLOBAL NETWORK * www.metaswitch.com <http://www.metaswitch.com>*
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Other considerations (cost) An Asterisk 1U server sotswitch will comfortably handle 100 concurrent calls, as a business grows Additional 1U Servers are added. If a 1U switch would crash, automatic failover to other 1U load balanced softswitch servers. Because of the lower cost entry redundancy in multiple Co-locations is easily accomplished. Live CDR can be pushed to the billing product of your choice. A class 4 or 5 tandem switch is very expensive. Multiple co-location is next to impossible unless you have seven digits to invest. John cid:7A1F90D5-2114-4F17-B9C6-0230EB9EAD47 at hsd1.pa.comcast.net. From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Chris Carabello Sent: Monday, August 4, 2014 8:56 PM To: voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Hi, I'm a new member to the group and happy to contribute to this thread. For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale "whitelabel" offering as well. I'll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors' platforms (as a result of M&A). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch. In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well. Chris Carabello Senior Director - Product Marketing 510-217-2019 METASWITCH NETWORKS THE BRAINS OF THE NEW GLOBAL NETWORK www.metaswitch.com

A well spec'd Asterisk box can handle well 500+ calls if audio is not going through Asterisk. The drawback to Asterisk is you have to add lots of extra stuff. The few GUIs availabe for Asterisk are all designed for SMBs, not for a carrier. I love Asterisk, but it would not come close to fufilling the original poster's needs for things like SMS (for some values of "SMS"). From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of John Curry Sent: Tuesday, August 05, 2014 1:52 PM To: 'Chris Carabello'; voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Other considerations (cost) An Asterisk 1U server sotswitch will comfortably handle 100 concurrent calls, as a business grows Additional 1U Servers are added. If a 1U switch would crash, automatic failover to other 1U load balanced softswitch servers. Because of the lower cost entry redundancy in multiple Co-locations is easily accomplished. Live CDR can be pushed to the billing product of your choice. A class 4 or 5 tandem switch is very expensive. Multiple co-location is next to impossible unless you have seven digits to invest. John [cid:image001.png at 01CFB166.BAC00280] From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Chris Carabello Sent: Monday, August 4, 2014 8:56 PM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Hi, I'm a new member to the group and happy to contribute to this thread. For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale "whitelabel" offering as well. I'll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors' platforms (as a result of M&A). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch. In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well. Chris Carabello Senior Director - Product Marketing 510-217-2019 METASWITCH NETWORKS THE BRAINS OF THE NEW GLOBAL NETWORK www.metaswitch.com

I almost agree with you, but I think instead of saying "The drawback to Asterisk is you have to add lots of extra stuff" I will say "The drawback to Asterisk is you have to DISABLE a lots of extra stuff". Yes, if you are doing a pure SIP routing, you may disable IAX and all other VoIP protocol you do not need, you may disable all applications you don't use and reduce asterisk to the bare minimum, but are they really hurting you? I cannot compare asterisk to other VoIP software because I just know asterisk, but having something "more" was never been a problem. Problems can arise when you need a feature and you do not have it. We are working in a highly competitive market where we fight to the death for every single customer, trying to pleasant them as much as we can. Often clients have silly requests and I appreciate when I have a software even capable to play chess with the caller while on hold. Leandro 2014-08-06 17:10 GMT+02:00 Eric Wieling <EWieling at nyigc.com>:
A well spec?d Asterisk box can handle well 500+ calls if audio is not going through Asterisk. The drawback to Asterisk is you have to add lots of extra stuff. The few GUIs availabe for Asterisk are all designed for SMBs, not for a carrier. I love Asterisk, but it would not come close to fufilling the original poster?s needs for things like SMS (for some values of ?SMS?).
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *John Curry *Sent:* Tuesday, August 05, 2014 1:52 PM *To:* 'Chris Carabello'; voiceops at voiceops.org
*Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Other considerations (cost)
An Asterisk 1U server sotswitch will comfortably handle 100 concurrent calls, as a business grows Additional 1U Servers are added. If a 1U switch would crash, automatic failover to other 1U load balanced softswitch servers. Because of the lower cost entry redundancy in multiple Co-locations is easily accomplished. Live CDR can be pushed to the billing product of your choice.
A class 4 or 5 tandem switch is very expensive. Multiple co-location is next to impossible unless you have seven digits to invest.
John
[image: cid:7A1F90D5-2114-4F17-B9C6-0230EB9EAD47 at hsd1.pa.comcast.net.]
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org <voiceops-bounces at voiceops.org>] *On Behalf Of *Chris Carabello *Sent:* Monday, August 4, 2014 8:56 PM *To:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Hi,
I?m a new member to the group and happy to contribute to this thread.
For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale ?whitelabel? offering as well.
I?ll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors? platforms (as a result of M&A). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch.
In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well.
Chris Carabello
Senior Director - Product Marketing
510-217-2019
*METASWITCH NETWORKS *
THE BRAINS OF THE NEW GLOBAL NETWORK *www.metaswitch.com <http://www.metaswitch.com>*
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

We use a virtualized asterisk per client - makes feature sets very powerful. Then we have a centralized core for additional features that Asterisk can not provide. Its not auto provisioning, but we're aiming for B2B vs. self-service market. Billing is done via flat rate or A2Billing. It'll come close to meta switch or broad soft but you will need to service your clients. BUT you wold be 100% opensource. Aryn H. K. Nakaoka anakaoka at trinet-hi.com Direct: 808.356.2901 Fax : 808.356.2919 Call me with our Browser Phone : https://encrypted.alohatone.com/3562901 Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com Aloha Tone PBX http://youtu.be/27v2wbnFIDs EncryptedHawaii.com : http://tinyurl.com/emailchainofcustody CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation. On Wed, Aug 6, 2014 at 6:38 AM, MiRTA PBX team <info at mirtapbx.com> wrote:
I almost agree with you, but I think instead of saying "The drawback to Asterisk is you have to add lots of extra stuff" I will say "The drawback to Asterisk is you have to DISABLE a lots of extra stuff". Yes, if you are doing a pure SIP routing, you may disable IAX and all other VoIP protocol you do not need, you may disable all applications you don't use and reduce asterisk to the bare minimum, but are they really hurting you? I cannot compare asterisk to other VoIP software because I just know asterisk, but having something "more" was never been a problem. Problems can arise when you need a feature and you do not have it. We are working in a highly competitive market where we fight to the death for every single customer, trying to pleasant them as much as we can. Often clients have silly requests and I appreciate when I have a software even capable to play chess with the caller while on hold.
Leandro
2014-08-06 17:10 GMT+02:00 Eric Wieling <EWieling at nyigc.com>:
A well spec?d Asterisk box can handle well 500+ calls if audio is not going through Asterisk. The drawback to Asterisk is you have to add lots of extra stuff. The few GUIs availabe for Asterisk are all designed for SMBs, not for a carrier. I love Asterisk, but it would not come close to fufilling the original poster?s needs for things like SMS (for some values of ?SMS?).
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *John Curry *Sent:* Tuesday, August 05, 2014 1:52 PM *To:* 'Chris Carabello'; voiceops at voiceops.org
*Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Other considerations (cost)
An Asterisk 1U server sotswitch will comfortably handle 100 concurrent calls, as a business grows Additional 1U Servers are added. If a 1U switch would crash, automatic failover to other 1U load balanced softswitch servers. Because of the lower cost entry redundancy in multiple Co-locations is easily accomplished. Live CDR can be pushed to the billing product of your choice.
A class 4 or 5 tandem switch is very expensive. Multiple co-location is next to impossible unless you have seven digits to invest.
John
[image: cid:7A1F90D5-2114-4F17-B9C6-0230EB9EAD47 at hsd1.pa.comcast.net.]
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org <voiceops-bounces at voiceops.org>] *On Behalf Of *Chris Carabello *Sent:* Monday, August 4, 2014 8:56 PM *To:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Hi,
I?m a new member to the group and happy to contribute to this thread.
For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale ?whitelabel? offering as well.
I?ll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors? platforms (as a result of M&A). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch.
In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well.
Chris Carabello
Senior Director - Product Marketing
510-217-2019
*METASWITCH NETWORKS *
THE BRAINS OF THE NEW GLOBAL NETWORK *www.metaswitch.com <http://www.metaswitch.com>*
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

I found really time and resource consuming having an asterisk (even if virtualized) for each client. I see a lots of companies failing when reaching around 40/50 virtual severs. The time needed to maintain all these servers were too big for the money the clients can provide. I think it is more convenient to have a multi tenant setup where a single central asterisk handle all the virtual pbx for the clients. The resources needed for a new client are almost zero and you can acquire even little office with just a couple of phones. Leandro 2014-08-06 19:24 GMT+02:00 Aryn Nakaoka 808.356.2901 <anakaoka at trinet-hi.com
:
We use a virtualized asterisk per client - makes feature sets very powerful. Then we have a centralized core for additional features that Asterisk can not provide. Its not auto provisioning, but we're aiming for B2B vs. self-service market. Billing is done via flat rate or A2Billing.
It'll come close to meta switch or broad soft but you will need to service your clients. BUT you wold be 100% opensource.
Aryn H. K. Nakaoka anakaoka at trinet-hi.com
Direct: 808.356.2901 Fax : 808.356.2919
Call me with our Browser Phone : https://encrypted.alohatone.com/3562901
Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com
Aloha Tone PBX http://youtu.be/27v2wbnFIDs
EncryptedHawaii.com : http://tinyurl.com/emailchainofcustody
CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation.
On Wed, Aug 6, 2014 at 6:38 AM, MiRTA PBX team <info at mirtapbx.com> wrote:
I almost agree with you, but I think instead of saying "The drawback to Asterisk is you have to add lots of extra stuff" I will say "The drawback to Asterisk is you have to DISABLE a lots of extra stuff". Yes, if you are doing a pure SIP routing, you may disable IAX and all other VoIP protocol you do not need, you may disable all applications you don't use and reduce asterisk to the bare minimum, but are they really hurting you? I cannot compare asterisk to other VoIP software because I just know asterisk, but having something "more" was never been a problem. Problems can arise when you need a feature and you do not have it. We are working in a highly competitive market where we fight to the death for every single customer, trying to pleasant them as much as we can. Often clients have silly requests and I appreciate when I have a software even capable to play chess with the caller while on hold.
Leandro
2014-08-06 17:10 GMT+02:00 Eric Wieling <EWieling at nyigc.com>:
A well spec?d Asterisk box can handle well 500+ calls if audio is not going through Asterisk. The drawback to Asterisk is you have to add lots of extra stuff. The few GUIs availabe for Asterisk are all designed for SMBs, not for a carrier. I love Asterisk, but it would not come close to fufilling the original poster?s needs for things like SMS (for some values of ?SMS?).
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *John Curry *Sent:* Tuesday, August 05, 2014 1:52 PM *To:* 'Chris Carabello'; voiceops at voiceops.org
*Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Other considerations (cost)
An Asterisk 1U server sotswitch will comfortably handle 100 concurrent calls, as a business grows Additional 1U Servers are added. If a 1U switch would crash, automatic failover to other 1U load balanced softswitch servers. Because of the lower cost entry redundancy in multiple Co-locations is easily accomplished. Live CDR can be pushed to the billing product of your choice.
A class 4 or 5 tandem switch is very expensive. Multiple co-location is next to impossible unless you have seven digits to invest.
John
[image: cid:7A1F90D5-2114-4F17-B9C6-0230EB9EAD47 at hsd1.pa.comcast.net.]
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org <voiceops-bounces at voiceops.org>] *On Behalf Of *Chris Carabello *Sent:* Monday, August 4, 2014 8:56 PM *To:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Hi,
I?m a new member to the group and happy to contribute to this thread.
For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale ?whitelabel? offering as well.
I?ll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors? platforms (as a result of M&A). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch.
In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well.
Chris Carabello
Senior Director - Product Marketing
510-217-2019
*METASWITCH NETWORKS *
THE BRAINS OF THE NEW GLOBAL NETWORK *www.metaswitch.com <http://www.metaswitch.com>*
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

If they fail @ 40-50 they're not doing it right. But that's personal preference on architecture. To me , 1 system with many customers is harder to protect from ddos and fraud. Also results in masses getting affected when there is an issue : http://www.staradvertiser.com/news/breaking/20140527_Hawaiian_Telcom_custome... Aryn H. K. Nakaoka anakaoka at trinet-hi.com Direct: 808.356.2901 Fax : 808.356.2919 Call me with our Browser Phone : https://encrypted.alohatone.com/3562901 Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com Aloha Tone PBX http://youtu.be/27v2wbnFIDs EncryptedHawaii.com : http://tinyurl.com/emailchainofcustody CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation. On Wed, Aug 6, 2014 at 1:28 PM, MiRTA PBX team <info at mirtapbx.com> wrote:
I found really time and resource consuming having an asterisk (even if virtualized) for each client. I see a lots of companies failing when reaching around 40/50 virtual severs. The time needed to maintain all these servers were too big for the money the clients can provide. I think it is more convenient to have a multi tenant setup where a single central asterisk handle all the virtual pbx for the clients. The resources needed for a new client are almost zero and you can acquire even little office with just a couple of phones.
Leandro
2014-08-06 19:24 GMT+02:00 Aryn Nakaoka 808.356.2901 < anakaoka at trinet-hi.com>:
We use a virtualized asterisk per client - makes feature sets very powerful. Then we have a centralized core for additional features that Asterisk can not provide. Its not auto provisioning, but we're aiming for B2B vs. self-service market. Billing is done via flat rate or A2Billing.
It'll come close to meta switch or broad soft but you will need to service your clients. BUT you wold be 100% opensource.
Aryn H. K. Nakaoka anakaoka at trinet-hi.com
Direct: 808.356.2901 Fax : 808.356.2919
Call me with our Browser Phone : https://encrypted.alohatone.com/3562901
Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com
Aloha Tone PBX http://youtu.be/27v2wbnFIDs
EncryptedHawaii.com : http://tinyurl.com/emailchainofcustody
CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation.
On Wed, Aug 6, 2014 at 6:38 AM, MiRTA PBX team <info at mirtapbx.com> wrote:
I almost agree with you, but I think instead of saying "The drawback to Asterisk is you have to add lots of extra stuff" I will say "The drawback to Asterisk is you have to DISABLE a lots of extra stuff". Yes, if you are doing a pure SIP routing, you may disable IAX and all other VoIP protocol you do not need, you may disable all applications you don't use and reduce asterisk to the bare minimum, but are they really hurting you? I cannot compare asterisk to other VoIP software because I just know asterisk, but having something "more" was never been a problem. Problems can arise when you need a feature and you do not have it. We are working in a highly competitive market where we fight to the death for every single customer, trying to pleasant them as much as we can. Often clients have silly requests and I appreciate when I have a software even capable to play chess with the caller while on hold.
Leandro
2014-08-06 17:10 GMT+02:00 Eric Wieling <EWieling at nyigc.com>:
A well spec?d Asterisk box can handle well 500+ calls if audio is not going through Asterisk. The drawback to Asterisk is you have to add lots of extra stuff. The few GUIs availabe for Asterisk are all designed for SMBs, not for a carrier. I love Asterisk, but it would not come close to fufilling the original poster?s needs for things like SMS (for some values of ?SMS?).
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *John Curry *Sent:* Tuesday, August 05, 2014 1:52 PM *To:* 'Chris Carabello'; voiceops at voiceops.org
*Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Other considerations (cost)
An Asterisk 1U server sotswitch will comfortably handle 100 concurrent calls, as a business grows Additional 1U Servers are added. If a 1U switch would crash, automatic failover to other 1U load balanced softswitch servers. Because of the lower cost entry redundancy in multiple Co-locations is easily accomplished. Live CDR can be pushed to the billing product of your choice.
A class 4 or 5 tandem switch is very expensive. Multiple co-location is next to impossible unless you have seven digits to invest.
John
[image: cid:7A1F90D5-2114-4F17-B9C6-0230EB9EAD47 at hsd1.pa.comcast.net.]
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org <voiceops-bounces at voiceops.org>] *On Behalf Of *Chris Carabello *Sent:* Monday, August 4, 2014 8:56 PM *To:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Hi,
I?m a new member to the group and happy to contribute to this thread.
For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale ?whitelabel? offering as well.
I?ll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors? platforms (as a result of M&A). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch.
In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well.
Chris Carabello
Senior Director - Product Marketing
510-217-2019
*METASWITCH NETWORKS *
THE BRAINS OF THE NEW GLOBAL NETWORK *www.metaswitch.com <http://www.metaswitch.com>*
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

From what I have been told, Asterisk can handle 300 simultaneous calls per user. Most ITSPs wouldn't know because they aren't seeing that kind of volume. Cbeyond bought a company called Aretta that did Asterisk in containers - one for each customer. It became unmanageable. Just some thoughts this morning. Peter On 8/6/2014 7:28 PM, MiRTA PBX team wrote:
I found really time and resource consuming having an asterisk (even if virtualized) for each client. I see a lots of companies failing when reaching around 40/50 virtual severs. The time needed to maintain all these servers were too big for the money the clients can provide. I think it is more convenient to have a multi tenant setup where a single central asterisk handle all the virtual pbx for the clients. The resources needed for a new client are almost zero and you can acquire even little office with just a couple of phones.
Leandro
2014-08-06 19:24 GMT+02:00 Aryn Nakaoka 808.356.2901 <anakaoka at trinet-hi.com <mailto:anakaoka at trinet-hi.com>>:
We use a virtualized asterisk per client - makes feature sets very powerful. Then we have a centralized core for additional features that Asterisk can not provide. Its not auto provisioning, but we're aiming for B2B vs. self-service market. Billing is done via flat rate or A2Billing.
It'll come close to meta switch or broad soft but you will need to service your clients. BUT you wold be 100% opensource.
Aryn H. K. Nakaoka anakaoka at trinet-hi.com <mailto:anakaoka at trinet-hi.com>
Direct: 808.356.2901 <tel:808.356.2901> Fax : 808.356.2919 <tel:808.356.2919>
Call me with our Browser Phone : https://encrypted.alohatone.com/3562901
Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com
Aloha Tone PBX http://youtu.be/27v2wbnFIDs
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On Wed, Aug 6, 2014 at 6:38 AM, MiRTA PBX team <info at mirtapbx.com <mailto:info at mirtapbx.com>> wrote:
I almost agree with you, but I think instead of saying "The drawback to Asterisk is you have to add lots of extra stuff" I will say "The drawback to Asterisk is you have to DISABLE a lots of extra stuff". Yes, if you are doing a pure SIP routing, you may disable IAX and all other VoIP protocol you do not need, you may disable all applications you don't use and reduce asterisk to the bare minimum, but are they really hurting you? I cannot compare asterisk to other VoIP software because I just know asterisk, but having something "more" was never been a problem. Problems can arise when you need a feature and you do not have it. We are working in a highly competitive market where we fight to the death for every single customer, trying to pleasant them as much as we can. Often clients have silly requests and I appreciate when I have a software even capable to play chess with the caller while on hold.
Leandro
2014-08-06 17:10 GMT+02:00 Eric Wieling <EWieling at nyigc.com <mailto:EWieling at nyigc.com>>:
A well spec'd Asterisk box can handle well 500+ calls if audio is not going through Asterisk. The drawback to Asterisk is you have to add lots of extra stuff. The few GUIs availabe for Asterisk are all designed for SMBs, not for a carrier. I love Asterisk, but it would not come close to fufilling the original poster's needs for things like SMS (for some values of "SMS").

Our asterisk system is peaking at over 800 standing calls without breaking a sweat. On 08/07/2014 11:01 AM, Peter Rad. wrote:
From what I have been told, Asterisk can handle 300 simultaneous calls per user. Most ITSPs wouldn't know because they aren't seeing that kind of volume.
Cbeyond bought a company called Aretta that did Asterisk in containers - one for each customer. It became unmanageable.
Just some thoughts this morning.
Peter
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On 08/07/2014 11:26 AM, Paul Timmins wrote:
Our asterisk system is peaking at over 800 standing calls without breaking a sweat.
That must be a fairly recent version. In my experience, in the < 1000 channel arena, the real resource limits are generally around CPS, rather than concurrent calls. -- Alex Balashov - Principal Evariste Systems LLC Tel: +1-678-954-0670 Web: http://www.evaristesys.com/, http://www.alexbalashov.com/ Please be kind to the English language: http://www.entrepreneur.com/article/232906

Let's not make this about Asterisk vs. FreeSwitch or why open source can do anything the commercial players can do (even if they can do it better or offered it years earlier). The original poster asked about alternatives to Broadsoft with special attention to multi tenancy and commercial offerings. To my knowledge neither Asterisk (Digium) nor FreeSwitch offer a commercially viable product that competes directly with Broadsoft or provides a service provider management interface. My assumption is that the interface for provisioning and user management etc. is the driving force behind the use of the word "commercial" but I prefer not to make that assumption and ask the original poster to clarify those points. Jesse From: Paul Timmins [mailto:paul at timmins.net] Sent: Thursday, August 07, 2014 10:26 AM To: voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Our asterisk system is peaking at over 800 standing calls without breaking a sweat. On 08/07/2014 11:01 AM, Peter Rad. wrote:
From what I have been told, Asterisk can handle 300 simultaneous calls per user. Most ITSPs wouldn't know because they aren't seeing that kind of volume.
Cbeyond bought a company called Aretta that did Asterisk in containers - one for each customer. It became unmanageable. Just some thoughts this morning. Peter _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops ________________________________ This e-mail and any attachments are confidential. If it is not intended for you, please notify the sender, and please erase and ignore the contents.

I do not know Broadsoft and do not know Freeswitch so I will not compare them with other products. I don't like comparing products I don't know, but I have a big respect for "commercial" grade software. Having to deal with a big, structured, hierarchical company is always a pleasure. I feel comfortable while I explain my problems to my contact person for the company who takes care of explaining them to the engineering, get the answer and report to me, avoiding obscure technical words I often cannot understand. What about support, yeah... I really like the way commercial grade software nannies me with good music while I wait in line for the right person to help me. Leandro 2014-08-07 19:46 GMT+02:00 Jesse Howard <jhoward at shoretel.com>:
Let?s not make this about Asterisk vs. FreeSwitch or why open source can do anything the commercial players can do (even if they can do it better or offered it years earlier).
The original poster asked about alternatives to Broadsoft with special attention to multi tenancy and commercial offerings. To my knowledge neither Asterisk (Digium) nor FreeSwitch offer a commercially viable product that competes directly with Broadsoft or provides a service provider management interface. My assumption is that the interface for provisioning and user management etc. is the driving force behind the use of the word ?commercial? but I prefer not to make that assumption and ask the original poster to clarify those points.
Jesse
*From:* Paul Timmins [mailto:paul at timmins.net] *Sent:* Thursday, August 07, 2014 10:26 AM
*To:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Our asterisk system is peaking at over 800 standing calls without breaking a sweat.
On 08/07/2014 11:01 AM, Peter Rad. wrote:
From what I have been told, Asterisk can handle 300 simultaneous calls per user. Most ITSPs wouldn't know because they aren't seeing that kind of volume.
Cbeyond bought a company called Aretta that did Asterisk in containers - one for each customer. It became unmanageable.
Just some thoughts this morning.
Peter
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It is really hard to define a max load for a dynamic system. I haven't done any real testing, however my biggest client, using a two nodes system, is managing over than 250 clients with over than 3000 extensions registered and making/receiving more than 50000 calls every day. The system is smooth and the client is happy. I have no idea how many concurrent calls is handling. Leandro 2014-08-07 17:01 GMT+02:00 Peter Rad. <peter at 4isps.com>:
From what I have been told, Asterisk can handle 300 simultaneous calls per user. Most ITSPs wouldn't know because they aren't seeing that kind of volume.
Cbeyond bought a company called Aretta that did Asterisk in containers - one for each customer. It became unmanageable.
Just some thoughts this morning.
Peter
On 8/6/2014 7:28 PM, MiRTA PBX team wrote:
I found really time and resource consuming having an asterisk (even if virtualized) for each client. I see a lots of companies failing when reaching around 40/50 virtual severs. The time needed to maintain all these servers were too big for the money the clients can provide. I think it is more convenient to have a multi tenant setup where a single central asterisk handle all the virtual pbx for the clients. The resources needed for a new client are almost zero and you can acquire even little office with just a couple of phones.
Leandro
2014-08-06 19:24 GMT+02:00 Aryn Nakaoka 808.356.2901 < anakaoka at trinet-hi.com>:
We use a virtualized asterisk per client - makes feature sets very powerful. Then we have a centralized core for additional features that Asterisk can not provide. Its not auto provisioning, but we're aiming for B2B vs. self-service market. Billing is done via flat rate or A2Billing.
It'll come close to meta switch or broad soft but you will need to service your clients. BUT you wold be 100% opensource.
Aryn H. K. Nakaoka anakaoka at trinet-hi.com
Direct: 808.356.2901 Fax : 808.356.2919
Call me with our Browser Phone : https://encrypted.alohatone.com/3562901
Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com
Aloha Tone PBX http://youtu.be/27v2wbnFIDs
EncryptedHawaii.com : http://tinyurl.com/emailchainofcustody
CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation.
On Wed, Aug 6, 2014 at 6:38 AM, MiRTA PBX team <info at mirtapbx.com> wrote:
I almost agree with you, but I think instead of saying "The drawback to Asterisk is you have to add lots of extra stuff" I will say "The drawback to Asterisk is you have to DISABLE a lots of extra stuff". Yes, if you are doing a pure SIP routing, you may disable IAX and all other VoIP protocol you do not need, you may disable all applications you don't use and reduce asterisk to the bare minimum, but are they really hurting you? I cannot compare asterisk to other VoIP software because I just know asterisk, but having something "more" was never been a problem. Problems can arise when you need a feature and you do not have it. We are working in a highly competitive market where we fight to the death for every single customer, trying to pleasant them as much as we can. Often clients have silly requests and I appreciate when I have a software even capable to play chess with the caller while on hold.
Leandro
2014-08-06 17:10 GMT+02:00 Eric Wieling <EWieling at nyigc.com>:
A well spec?d Asterisk box can handle well 500+ calls if audio is not going through Asterisk. The drawback to Asterisk is you have to add lots of extra stuff. The few GUIs availabe for Asterisk are all designed for SMBs, not for a carrier. I love Asterisk, but it would not come close to fufilling the original poster?s needs for things like SMS (for some values of ?SMS?).
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participants (9)
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abalashov@evaristesys.com
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anakaoka@trinet-hi.com
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Chris.Carabello@metaswitch.com
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EWieling@nyigc.com
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info@mirtapbx.com
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jhoward@ShoreTel.com
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John@InteleChoice.us
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paul@timmins.net
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peter@4isps.com