While working to migrate billing systems, I asked our consultant to do X, Y, and Z because that's all I thought was involved. Metaswitch FTPs the info to the billing server, Perl script runs, dumps it into a database. Apparently, there are other scripts on there that do a variety of other things I didn't know about. One of them FTPs into one of our termination providers, pulls down a file, and puts it into a database. Great, except they only set up that process for one termination provider, not the other one. It also hasn't worked in five years (probably due to M&A and deprecated systems), so whatever it was doing, we're not getting the benefit of anymore. Is anyone keeping CDRs from all providers you connect to? I don't mean CDRs your system generates, but ones they generate. The only reason I could think of is to verify your invoices, but I'm not sure that's a big deal or worth it. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com
On Wed, Feb 05, 2020 at 02:50:33PM -0600, Mike Hammett wrote:
Is anyone keeping CDRs from all providers you connect to? I don't mean CDRs your system generates, but ones they generate. The only reason I could think of is to verify your invoices, but I'm not sure that's a big deal or worth it.
I can say that one of the primary utilities of our LCR / routing product is that it rates calls in real-time, generating separate cost data for the applicable retail rate to the customer and also the applicable rate in the provider's rate deck. That allows users of our system to sanity-check their vendor bills. All that to say, I don't think anyone keeps _vendor_ CDRs for this purpose unless some sort of forensic troubleshooting is required. But people are acutely interested in keeping an eye on their vendor costs, minute revenue and gross margins in real time. -- Alex -- Alex Balashov | Principal | Evariste Systems LLC Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
We do sanity check usage against carrier records but we also pull in CDRs from other carriers for CAB and for billing switchless LD on resold POTS. Thanks, Dave Sill IT Director, Socket Telecom <https://www.socket.net/> 573-817-0000 ext 211
On Feb 5, 2020, at 2:54 PM, Alex Balashov <abalashov at evaristesys.com> wrote:
On Wed, Feb 05, 2020 at 02:50:33PM -0600, Mike Hammett wrote:
Is anyone keeping CDRs from all providers you connect to? I don't mean CDRs your system generates, but ones they generate. The only reason I could think of is to verify your invoices, but I'm not sure that's a big deal or worth it.
I can say that one of the primary utilities of our LCR / routing product is that it rates calls in real-time, generating separate cost data for the applicable retail rate to the customer and also the applicable rate in the provider's rate deck. That allows users of our system to sanity-check their vendor bills.
All that to say, I don't think anyone keeps _vendor_ CDRs for this purpose unless some sort of forensic troubleshooting is required. But people are acutely interested in keeping an eye on their vendor costs, minute revenue and gross margins in real time.
-- Alex
-- Alex Balashov | Principal | Evariste Systems LLC
Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (3)
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abalashov＠evaristesys.com -
dave＠socket.net -
voiceops＠ics-il.net