
Is anyone having success deploying HPBX over DSL? ?Not service providers that own the plant but those of you using another providers DSL. ?Have you been successful? ?If so what were the engineering guidelines you used? ?What were the tolerances you used? ?Any feedback would be very welcomed.

I've had great success. Its all about the router and upload speeds. Faxing well that issue is still a problem with some carriers on fiber. Clocking and syncing always seem to be a problem. On Dec 2, 2015 12:26 PM, "Anthony Orlando via VoiceOps" < voiceops at voiceops.org> wrote:
Is anyone having success deploying HPBX over DSL? Not service providers that own the plant but those of you using another providers DSL. Have you been successful? If so what were the engineering guidelines you used? What were the tolerances you used? Any feedback would be very welcomed.
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

We have a lot of customers using a BYOI model for small offices and remote users. About half are on DSL, half on cable. Well, there are a couple on other services, but not many. As with any network connection we don't control, we explain that call quality is not guaranteed, but help them do testing to see if it's at least possible. We have them run tests on speedtest.net and pingtest.net a few times throughout a normal day and send us the results. From there we can tell if success is likely or unlikely. We've done sites up to around 15-20 phones on copper-based typical DSL and cable service, and more than that if they are fiber-based. On Wed, Dec 2, 2015 at 3:25 PM, Anthony Orlando via VoiceOps < voiceops at voiceops.org> wrote:
Is anyone having success deploying HPBX over DSL? Not service providers that own the plant but those of you using another providers DSL. Have you been successful? If so what were the engineering guidelines you used? What were the tolerances you used? Any feedback would be very welcomed.
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

From a service provider perspective here, but, we've put a good amount of effort into prioritizing DSCP values 24 and 46 on our DSL network. We then configure all of the VoIP equipment we control to set the values.
I've also seen the QoS settings for the current generation of Century Link modems, they provide you the option to configure both the download and upload DSCP values. By default, they set "Century Link SIP" values (24 and 46). I don't know about other providers, but it may be worth a call to a teir 2 or teir 3 technician. In any case, there's no reason you can't work with the customer (and their IT staff/consultant) to prioritize SIP on their upstream bandwidth. On 12/02/2015 02:37 PM, Carlos Alvarez wrote:
We have a lot of customers using a BYOI model for small offices and remote users. About half are on DSL, half on cable. Well, there are a couple on other services, but not many. As with any network connection we don't control, we explain that call quality is not guaranteed, but help them do testing to see if it's at least possible. We have them run tests on speedtest.net and pingtest.net a few times throughout a normal day and send us the results. From there we can tell if success is likely or unlikely. We've done sites up to around 15-20 phones on copper-based typical DSL and cable service, and more than that if they are fiber-based.
On Wed, Dec 2, 2015 at 3:25 PM, Anthony Orlando via VoiceOps < voiceops at voiceops.org> wrote:
Is anyone having success deploying HPBX over DSL? Not service providers that own the plant but those of you using another providers DSL. Have you been successful? If so what were the engineering guidelines you used? What were the tolerances you used? Any feedback would be very welcomed.
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Robert Johnson BendTel, Inc. (541)389-4020 Central Oregon's Own Telephone and Internet Service Provider http://bendtel.com/about/

Hi Anthony, We do this pretty frequently with a high success rate. It really depends on the site size and usage patterns. A couple of things to keep in mind: 1. If its a 1-2 user remote office the service profile is realy no different than a residential user. Deploy accordingly. 2. For higher user density sites we usually will deploy some kind of edge router (edgemarc / simplewan etc). A small amount of QOS at egress goes a long way on asymmetrical connections. 3. Abandon G711 where possible for a FEC codec (Opus is my weapon of choice). A tiny amount of packet loss or jitter on Opus makes zero difference. A larger amount of packet loss, which would generate clicks and pops on G711 will not be as noticable over Opus (and still sound superior to most cell conversations. If necessary transcode at edge to support this. 4. Abandon standard ports. This is really more about avoiding psuedo-intelligent ALG's in the path for the 1-2 user sites. 5. Be reasonable. Nobody is going to (ok some will try but it should be advised against) run a 200+ user shop on adsl. I'm happy to discuss in more depth offline if you have specific questions -Ryan On 12/2/2015 2:25 PM, Anthony Orlando via VoiceOps wrote:
Is anyone having success deploying HPBX over DSL? Not service providers that own the plant but those of you using another providers DSL. Have you been successful? If so what were the engineering guidelines you used? What were the tolerances you used? Any feedback would be very welcomed.
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Ryan, What voice platform are you using with OPUS? On Thu, Dec 3, 2015 at 12:42 PM, Ryan Delgrosso <ryandelgrosso at gmail.com> wrote:
Hi Anthony, We do this pretty frequently with a high success rate. It really depends on the site size and usage patterns.
A couple of things to keep in mind:
1. If its a 1-2 user remote office the service profile is realy no different than a residential user. Deploy accordingly. 2. For higher user density sites we usually will deploy some kind of edge router (edgemarc / simplewan etc). A small amount of QOS at egress goes a long way on asymmetrical connections. 3. Abandon G711 where possible for a FEC codec (Opus is my weapon of choice). A tiny amount of packet loss or jitter on Opus makes zero difference. A larger amount of packet loss, which would generate clicks and pops on G711 will not be as noticable over Opus (and still sound superior to most cell conversations. If necessary transcode at edge to support this. 4. Abandon standard ports. This is really more about avoiding psuedo-intelligent ALG's in the path for the 1-2 user sites. 5. Be reasonable. Nobody is going to (ok some will try but it should be advised against) run a 200+ user shop on adsl.
I'm happy to discuss in more depth offline if you have specific questions
-Ryan
On 12/2/2015 2:25 PM, Anthony Orlando via VoiceOps wrote:
Is anyone having success deploying HPBX over DSL? Not service providers that own the plant but those of you using another providers DSL. Have you been successful? If so what were the engineering guidelines you used? What were the tolerances you used? Any feedback would be very welcomed.
_______________________________________________ VoiceOps mailing listVoiceOps at voiceops.orghttps://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Metaswitch but as its not really media handling it isnt terribly relevant. The latest Oracle SBC;s will transcode Opus as will many software platforms (Freeswitch, Frafos, etc) On 12/5/2015 9:15 AM, Colton Conor wrote:
Ryan,
What voice platform are you using with OPUS?
On Thu, Dec 3, 2015 at 12:42 PM, Ryan Delgrosso <ryandelgrosso at gmail.com <mailto:ryandelgrosso at gmail.com>> wrote:
Hi Anthony, We do this pretty frequently with a high success rate. It really depends on the site size and usage patterns.
A couple of things to keep in mind:
1. If its a 1-2 user remote office the service profile is realy no different than a residential user. Deploy accordingly. 2. For higher user density sites we usually will deploy some kind of edge router (edgemarc / simplewan etc). A small amount of QOS at egress goes a long way on asymmetrical connections. 3. Abandon G711 where possible for a FEC codec (Opus is my weapon of choice). A tiny amount of packet loss or jitter on Opus makes zero difference. A larger amount of packet loss, which would generate clicks and pops on G711 will not be as noticable over Opus (and still sound superior to most cell conversations. If necessary transcode at edge to support this. 4. Abandon standard ports. This is really more about avoiding psuedo-intelligent ALG's in the path for the 1-2 user sites. 5. Be reasonable. Nobody is going to (ok some will try but it should be advised against) run a 200+ user shop on adsl.
I'm happy to discuss in more depth offline if you have specific questions
-Ryan
On 12/2/2015 2:25 PM, Anthony Orlando via VoiceOps wrote:
Is anyone having success deploying HPBX over DSL? Not service providers that own the plant but those of you using another providers DSL. Have you been successful? If so what were the engineering guidelines you used? What were the tolerances you used? Any feedback would be very welcomed.
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops

But doesn't the device at the customer prem have to speak OPUS to get the benefit as well? What devices are you using at the customer prem that speak OPUS? I am assuming you conver back to g711 at the SBC in the datacenter. On Sun, Dec 6, 2015 at 12:42 AM, Ryan Delgrosso <ryandelgrosso at gmail.com> wrote:
Metaswitch but as its not really media handling it isnt terribly relevant.
The latest Oracle SBC;s will transcode Opus as will many software platforms (Freeswitch, Frafos, etc)
On 12/5/2015 9:15 AM, Colton Conor wrote:
Ryan,
What voice platform are you using with OPUS?
On Thu, Dec 3, 2015 at 12:42 PM, Ryan Delgrosso <ryandelgrosso at gmail.com> wrote:
Hi Anthony, We do this pretty frequently with a high success rate. It really depends on the site size and usage patterns.
A couple of things to keep in mind:
1. If its a 1-2 user remote office the service profile is realy no different than a residential user. Deploy accordingly. 2. For higher user density sites we usually will deploy some kind of edge router (edgemarc / simplewan etc). A small amount of QOS at egress goes a long way on asymmetrical connections. 3. Abandon G711 where possible for a FEC codec (Opus is my weapon of choice). A tiny amount of packet loss or jitter on Opus makes zero difference. A larger amount of packet loss, which would generate clicks and pops on G711 will not be as noticable over Opus (and still sound superior to most cell conversations. If necessary transcode at edge to support this. 4. Abandon standard ports. This is really more about avoiding psuedo-intelligent ALG's in the path for the 1-2 user sites. 5. Be reasonable. Nobody is going to (ok some will try but it should be advised against) run a 200+ user shop on adsl.
I'm happy to discuss in more depth offline if you have specific questions
-Ryan
On 12/2/2015 2:25 PM, Anthony Orlando via VoiceOps wrote:
Is anyone having success deploying HPBX over DSL? Not service providers that own the plant but those of you using another providers DSL. Have you been successful? If so what were the engineering guidelines you used? What were the tolerances you used? Any feedback would be very welcomed.
_______________________________________________ VoiceOps mailing listVoiceOps at voiceops.orghttps://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Yes it does. We are using Obihai phones which support opus as well as soft clients for desktop and mobile. On 12/6/2015 8:33 AM, Colton Conor wrote:
But doesn't the device at the customer prem have to speak OPUS to get the benefit as well? What devices are you using at the customer prem that speak OPUS? I am assuming you conver back to g711 at the SBC in the datacenter.
On Sun, Dec 6, 2015 at 12:42 AM, Ryan Delgrosso <ryandelgrosso at gmail.com <mailto:ryandelgrosso at gmail.com>> wrote:
Metaswitch but as its not really media handling it isnt terribly relevant.
The latest Oracle SBC;s will transcode Opus as will many software platforms (Freeswitch, Frafos, etc)
On 12/5/2015 9:15 AM, Colton Conor wrote:
Ryan,
What voice platform are you using with OPUS?
On Thu, Dec 3, 2015 at 12:42 PM, Ryan Delgrosso <ryandelgrosso at gmail.com <mailto:ryandelgrosso at gmail.com>> wrote:
Hi Anthony, We do this pretty frequently with a high success rate. It really depends on the site size and usage patterns.
A couple of things to keep in mind:
1. If its a 1-2 user remote office the service profile is realy no different than a residential user. Deploy accordingly. 2. For higher user density sites we usually will deploy some kind of edge router (edgemarc / simplewan etc). A small amount of QOS at egress goes a long way on asymmetrical connections. 3. Abandon G711 where possible for a FEC codec (Opus is my weapon of choice). A tiny amount of packet loss or jitter on Opus makes zero difference. A larger amount of packet loss, which would generate clicks and pops on G711 will not be as noticable over Opus (and still sound superior to most cell conversations. If necessary transcode at edge to support this. 4. Abandon standard ports. This is really more about avoiding psuedo-intelligent ALG's in the path for the 1-2 user sites. 5. Be reasonable. Nobody is going to (ok some will try but it should be advised against) run a 200+ user shop on adsl.
I'm happy to discuss in more depth offline if you have specific questions
-Ryan
On 12/2/2015 2:25 PM, Anthony Orlando via VoiceOps wrote:
Is anyone having success deploying HPBX over DSL? Not service providers that own the plant but those of you using another providers DSL. Have you been successful? If so what were the engineering guidelines you used? What were the tolerances you used? Any feedback would be very welcomed.
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops

Ah, I have heard about these Obihai phones that support OPUS, but have not tried them. How do the compare to a Polycom VVX phones? The Polycom VVX 500 and 600 now support OPUS, but you must disable video. I find that kind of silly as one of the main reasons to buy a VVX 500 or VVX 600 is the support of video. What other phones and hardware devices today support OPUS? On Sun, Dec 6, 2015 at 1:42 PM, Ryan Delgrosso <ryandelgrosso at gmail.com> wrote:
Yes it does.
We are using Obihai phones which support opus as well as soft clients for desktop and mobile.
On 12/6/2015 8:33 AM, Colton Conor wrote:
But doesn't the device at the customer prem have to speak OPUS to get the benefit as well? What devices are you using at the customer prem that speak OPUS? I am assuming you conver back to g711 at the SBC in the datacenter.
On Sun, Dec 6, 2015 at 12:42 AM, Ryan Delgrosso <ryandelgrosso at gmail.com> wrote:
Metaswitch but as its not really media handling it isnt terribly relevant.
The latest Oracle SBC;s will transcode Opus as will many software platforms (Freeswitch, Frafos, etc)
On 12/5/2015 9:15 AM, Colton Conor wrote:
Ryan,
What voice platform are you using with OPUS?
On Thu, Dec 3, 2015 at 12:42 PM, Ryan Delgrosso < <ryandelgrosso at gmail.com>ryandelgrosso at gmail.com> wrote:
Hi Anthony, We do this pretty frequently with a high success rate. It really depends on the site size and usage patterns.
A couple of things to keep in mind:
1. If its a 1-2 user remote office the service profile is realy no different than a residential user. Deploy accordingly. 2. For higher user density sites we usually will deploy some kind of edge router (edgemarc / simplewan etc). A small amount of QOS at egress goes a long way on asymmetrical connections. 3. Abandon G711 where possible for a FEC codec (Opus is my weapon of choice). A tiny amount of packet loss or jitter on Opus makes zero difference. A larger amount of packet loss, which would generate clicks and pops on G711 will not be as noticable over Opus (and still sound superior to most cell conversations. If necessary transcode at edge to support this. 4. Abandon standard ports. This is really more about avoiding psuedo-intelligent ALG's in the path for the 1-2 user sites. 5. Be reasonable. Nobody is going to (ok some will try but it should be advised against) run a 200+ user shop on adsl.
I'm happy to discuss in more depth offline if you have specific questions
-Ryan
On 12/2/2015 2:25 PM, Anthony Orlando via VoiceOps wrote:
Is anyone having success deploying HPBX over DSL? Not service providers that own the plant but those of you using another providers DSL. Have you been successful? If so what were the engineering guidelines you used? What were the tolerances you used? Any feedback would be very welcomed.
_______________________________________________ VoiceOps mailing listVoiceOps at voiceops.orghttps://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (6)
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avorlando@yahoo.com
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caalvarez@gmail.com
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colton.conor@gmail.com
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erik@eespro.com
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robert.j@bendtel.com
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ryandelgrosso@gmail.com