Rich, Service should have restored within 10 minutes of your email. We had a portion of our network hammered with double the normal call attempts within a 10 minute period. We have mitigated the issue and services are back to normal now. Our NOC is in the process of replying to tickets as I type this. I?m sorry for the disruption and I thank you for your business. John Hanna EVP & GM Vitelity [cid:image003.png at 01D1F25C.6D6EDC70] From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Reinventing Rich Sent: Tuesday, August 9, 2016 3:26 PM To: voiceops at voiceops.org Subject: [VoiceOps] what is the deal with vitelity orig right now? Anyone having problems with inbound? Anyone willing to shed some light on things our reps can't? -- Cheers, Rich Breton Give a man a program, you will frustrate him for a day;Teach him how to program, you will frustrate him for a lifetime.