We have had great success with the Metaswitch setup. Note that if your looking for very complicated call center que's with complex reporting requirements probably not the best platform, but to do what 95% of people need it does a very good job. From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Lee Riemer Sent: Friday, August 07, 2009 9:56 AM To: Brandon Buckner Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Sylantro users I got the same impression when we met their sales guy two years ago. We just turned up a MG3510 and Metasphere but I haven't felt out the hosted side yet to give my opinion. Lee Riemer - Director IP Voice Bestline Communications, L.P. Brandon Buckner wrote: We are still running Sylantro. We looked into Broadsoft as we manage a BW installation for a customer of ours, but pretty much everyone we talked to was an arrogant #^@& that acted like we owed them our business and really turned us off to them. We already have a Metaswitch for a PSTN gateway so we're looking heavily into their offerings. ---- Brandon Buckner Switching Technician / VoIP Admin Iowa Network Services ________________________________ From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of katia Sent: Friday, August 07, 2009 10:50 AM To: voiceops at voiceops.org Subject: [LIKELY JUNK]Re: [VoiceOps] Sylantro users Hi Guess since no one else responded i can rep the Synergy platform :) We've got the Synergy platform. Haven't moved to another platform yet, still have a bunch of things to consider... a) we have yet to receive an EOL/EOS notice from BroadSoft. We're told it will be ~2 years but waiting for something official. b) BroadSoft is working on an ability to migrate the base from the Synergy platform to the BroadWorks platform so will need to see how that works out. I think if you have SIP Trunk customers or SIP Hosted customers you'll be OK but anyone that might be running MGCP the advance features just don't seem to be present on the BroadWorks platform. c) There aren't a lot of other carrier grade platforms out there... Metaswitch, Sonus ASX, BroadSoft Broadworks are the big ones i can think of -- anyone have any other major vendors they would recommend? -- We are familiar with the BroadWorks platform but we're waiting for release 16 to come out with Sol10/x86 hardware support. On top of all that, it is extremely costly to move customers from one platform to another so it will take several months to continue the evaluation and if a migration is required probably a couple years past that. When you factor in ongoing M&S and licensing costs and the need to reduce network costs all the time... sometimes I wonder if building your own soft switch isn't the best route... Are you still running the Synergy platform or have you already migrated to something new? -katia On Thu, Aug 6, 2009 at 1:32 AM, anorexicpoodle <anorexicpoodle at gmail.com> wrote: I see this list has a lot of Broadsoft users, anyone left running Sylantro? If you were a Sylantro shop until the buyout etc what platform did you move to and what steered the decision? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ________________________________ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops