I was wondering if anyone has been having frequent problems receiving DTMF over Level 3 on calls to areas of California. I've done some troubleshooting and have found the RTP sequence numbers on our affected calls resetting mid-stream along with extremely short duration DTMF signals (along the lines of 15-35ms). I'm not positive, but I think the resets are occurring right as DTMF is being transmitted. Was wondering if anyone else was experiencing something similar. (I do have a trouble ticket open with Level 3 already in case anyone was going to suggest opening one) Brian
We've got lots of CA numbers, no trouble reported yet. On Wed, Aug 26, 2009 at 8:01 PM, Brian Sneddon<bsneddon at gc1.com> wrote:
I was wondering if anyone has been having frequent problems receiving DTMF over Level 3 on calls to areas of California. ?I've done some troubleshooting and have found the RTP sequence numbers on our affected calls resetting mid-stream along with extremely short duration DTMF signals (along the lines of 15-35ms). ?I'm not positive, but I think the resets are occurring right as DTMF is being transmitted. ?Was wondering if anyone else was experiencing something similar. ?(I do have a trouble ticket open with Level 3 already in case anyone was going to suggest opening one)
Brian _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
This is OOB/RFC2833 DTMF, right? David Hiers wrote:
We've got lots of CA numbers, no trouble reported yet.
On Wed, Aug 26, 2009 at 8:01 PM, Brian Sneddon<bsneddon at gc1.com> wrote:
I was wondering if anyone has been having frequent problems receiving DTMF over Level 3 on calls to areas of California. I've done some troubleshooting and have found the RTP sequence numbers on our affected calls resetting mid-stream along with extremely short duration DTMF signals (along the lines of 15-35ms). I'm not positive, but I think the resets are occurring right as DTMF is being transmitted. Was wondering if anyone else was experiencing something similar. (I do have a trouble ticket open with Level 3 already in case anyone was going to suggest opening one)
Brian _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov - Principal Evariste Systems Web : http://www.evaristesys.com/ Tel : (+1) (678) 954-0670 Direct : (+1) (678) 954-0671
It's inband DTMF. When Level 3 moved us over to the new platform they told us we couldn't use RFC2833 anymore. Whether that's still true or not I don't know, we haven't revisited it since the migration. Brian ----- "Alex Balashov" <abalashov at evaristesys.com> wrote:
This is OOB/RFC2833 DTMF, right?
David Hiers wrote:
We've got lots of CA numbers, no trouble reported yet.
On Wed, Aug 26, 2009 at 8:01 PM, Brian Sneddon<bsneddon at gc1.com> wrote:
I was wondering if anyone has been having frequent problems receiving DTMF over Level 3 on calls to areas of California. I've done some troubleshooting and have found the RTP sequence numbers on our affected calls resetting mid-stream along with extremely short duration DTMF signals (along the lines of 15-35ms). I'm not positive, but I think the resets are occurring right as DTMF is being transmitted. Was wondering if anyone else was experiencing something similar. (I do have a trouble ticket open with Level 3 already in case anyone was going to suggest opening one)
Brian _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov - Principal Evariste Systems Web : http://www.evaristesys.com/ Tel : (+1) (678) 954-0670 Direct : (+1) (678) 954-0671
participants (3)
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abalashov＠evaristesys.com -
bsneddon＠gc1.com -
hiersd＠gmail.com