I was having call completion issues with Verizon Wireless, so I routed around them and put in a ticket with Frontier (tandem operator). Instead of the usual snarky responses, I got back activity. They actually dispatched someone to the CO. They saw issues and escalated with Verizon. They later said that VZB confirmed there's a higher-level issue, but wouldn't give any ticket information. Does anyone have any insight as to what Verizon has going on? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com