Automated system testing shows Inbound SMS recovered at 2020 UTC. Continuing to monitor but looks resolved. Outage Summary Company: Vitelity Service: Inbound SMS Descr: 100% failure rate across all US/Canada local DIDs Start: 2020-10-08 1700 UTC Ended: 2020-10-08 2020 UTC Duration: 3h 20m On Thu, 8 Oct 2020, Peter Beckman wrote:

On 2020-10-08 at 1700 UTC an automated system detected that inbound SMS messages to Vitelity DIDs were failing.

At 1721 UTC after a 3rd consecutive failure, the automated system opened a ticket with Vitelity regarding the outage.

As of 1920 UTC, automated testing continues to show 100% failure rate for inbound SMS on Vitelity DIDs. Last incoming SMS on Vitelity was at 1655 UTC.

I'll update as I know more.

--------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------