under what circumstances can a port out request be rejected?

Thanks Scott! Do you know where I can find that documentation? I can only seem to find wireless related info On Wed, Apr 5, 2017 at 4:37 PM, Scott Navratil <snavratil at vitelity.com> wrote:
Per the FCC:
- Once you request service from a new company, your old company cannot refuse to port your number, even if you owe money for an outstanding balance or termination fee.
Hope this helps.
Scott Navratil VP, Channel Sales Inteliquent d/b/a Vitelity 303-997-2305 <(303)%20997-2305> (DID) 303-991-7977 <(303)%20991-7977> (vFax) ------------------------------ *From:* VoiceOps <voiceops-bounces at voiceops.org> on behalf of Reinventing Rich <reinventingrich at gmail.com> *Sent:* Wednesday, April 5, 2017 4:09 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] under what circumstances can a port out request be rejected?
Long story but we bought out a persons 3 year Century Link 3 yr contract and now half a year later we just got a port out request for their main TN.
Ordinarily I would say hey if you dont like the service no big deal but this is going to hurt bad if they won't pay up what they owe on the contract (at least what we had to pay Century Link)
I've never tried to reject someones port out request, can I just reject for lack of payment?
Do I have to give a reason?
Do I just do like all the other providers do to me and make them provide CSR data and keep telling them its wrong... XD
I'm asking in earnest, I want to be legit but this is really going to hurt the company I work for
-- Cheers, Rich Breton Give a man a program, you will frustrate him for a day;Teach him how to program, you will frustrate him for a lifetime.
participants (1)
-
reinventingrich@gmail.com