How to assure LNP accuracy as a small ITSP
Without any access to directly verify phone numbers, we run into quite a lot of issues and rejections because of erroneous customer info that doesn't match what the carrier has. What do some of you do to assure the highest possible accuracy and success?
Get the phone bill from the end-user and pull a CSR to validate the information ? Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matthew at corp.crocker.com E: matthew at crocker.com
On Jun 23, 2015, at 4:11 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
Without any access to directly verify phone numbers, we run into quite a lot of issues and rejections because of erroneous customer info that doesn't match what the carrier has. What do some of you do to assure the highest possible accuracy and success?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
We've received CSRs from CenturyLink that were incorrect. They listed numbers that belonged to Level3, and numbers that had been cancelled previously. On Tue, Jun 23, 2015 at 1:38 PM Matthew Crocker <matthew at corp.crocker.com> wrote:
Get the phone bill from the end-user and pull a CSR to validate the information
?
Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matthew at corp.crocker.com E: matthew at crocker.com
On Jun 23, 2015, at 4:11 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
Without any access to directly verify phone numbers, we run into quite a lot of issues and rejections because of erroneous customer info that doesn't match what the carrier has. What do some of you do to assure the highest possible accuracy and success?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (2)
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caalvarez＠gmail.com -
matthew＠corp.crocker.com