How to port out a google voice number from a locked Gmail account

Hi My sister asked me where I could help her with the following situation. She ported her landline phone to google voice a few years ago, and forwarded it to a cell phone, as well as provided the google voice number as the account recovery phone number. Some time in between (that was long before COVID, she lost access to the google account in questions, when some is try to log in google says that we locked your account due to suspicious activity, although the username and password are correct (and the same computer is being used) its asking to receive a SMS on the recovery number==the google voice number locked within the account. Basically left the keys in the car.. Although Google does not have a process to restore such an account, I am thinking since this number came originally from a landline and the bills are still available, if it's possible to force Google to port out the number against their policy through some legal process. What would be the process, if any -- *Pinchas S. Neiman* Software Engineer At ESEQ Technology Corp. 845.213.1229 #2

On 3/21/23 15:32, Pinchas Neiman via VoiceOps wrote:
Although Google does not have a process to restore such an account, I am thinking since this number came originally from a landline and the bills are still available, if it's?possible to force Google to port out the number against?their?policy through?some legal process.
What would be the process, if any
If you know the PIN, which should be the same as the voicemail PIN, you can try porting it without "unlocking" it for porting. I've heard mixed results. AFAIK, having bills from the former landline account will do you no good. That carrier is no longer the carrier of record for that TN. -- Brandon Martin
participants (2)
-
lists.voiceops@monmotha.net
-
neimanpinchas@gmail.com