Opinions on Netsapiens or Kazoo
Interested in getting opinions from folks with experience running hosted offerings on Netsapiens or Kazoo. Looking to see what types of struggles and successes you have had with the platforms, support experience, perhaps a little info about your target market and what differentiation the platform has helped you to develop ? in broad terms. Thanks, Rob
Never been super impressed with Netsapiens and would recommend looking at CSRPswitch.com as an alternative; although it depends on what you're looking to do with the system. --fred On 01/28/2017 09:16 PM, Rob Dawson wrote:
Interested in getting opinions from folks with experience running hosted offerings on Netsapiens or Kazoo. Looking to see what types of struggles and successes you have had with the platforms, support experience, perhaps a little info about your target market and what differentiation the platform has helped you to develop ? in broad terms.
Thanks,
Rob
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We've used CSRP extensively and I would recommend it as well depending on the problem you are trying to solve. Thanks David On Sat, Jan 28, 2017 at 9:26 PM, Fred Posner <fred at palner.com> wrote:
Never been super impressed with Netsapiens and would recommend looking at CSRPswitch.com as an alternative; although it depends on what you're looking to do with the system.
--fred
On 01/28/2017 09:16 PM, Rob Dawson wrote:
Interested in getting opinions from folks with experience running hosted offerings on Netsapiens or Kazoo. Looking to see what types of struggles and successes you have had with the platforms, support experience, perhaps a little info about your target market and what differentiation the platform has helped you to develop ? in broad terms.
Thanks,
Rob
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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Rob, I took the plunge and tried a Netsapiens platform. Overall the interfaces and features are nice, but I think the quality of the software is lacking. Too many bugs from what I can tell, and their database or the way things are programmed on the back end seems messy to me. So I like the UI, but I think the platform has some serious issues. Downtime seems to prove this. I looked a Kazoo and like what I see from them, but overall I think their platform is missing many features. The company seems to have a lot going for them, but in my opinion it is taking too long. They announced advanced features like 3 years ago (mobile for example), but still don't really have it available for us. Missing call recording, apps, call center, and other features that are coming. Until its implemented I will believe it when I see it. Honestly being its 2017, if a platform doesn't have the features already I find it out of date. On Sat, Jan 28, 2017 at 8:16 PM, Rob Dawson <rdawson at alliedtelecom.net> wrote:
Interested in getting opinions from folks with experience running hosted offerings on Netsapiens or Kazoo. Looking to see what types of struggles and successes you have had with the platforms, support experience, perhaps a little info about your target market and what differentiation the platform has helped you to develop ? in broad terms.
Thanks,
Rob
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (4)
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colton.conor＠gmail.com -
david＠ringfree.com -
fred＠palner.com -
rdawson＠alliedtelecom.net