T-Mobile goes straight to voicemail

Hello, We've discovered that our VoIP calls, via provider X, go directly to voicemail for any T-Mobile customers called. Calls via Skype ring the phone, as do landlines. This is reproducible ? happens every time. Anyone seen this & have any ideas on the cause? I've confirmed we're setting Caller ID and ANI information correctly on our side, I believe anyway. But generally speaking how would a call even terminate at T-Mobile but not ring the phone? Seems od? -- [cid:85F2F091-9DE6-4FBD-B9CF-56F9E8CF03C2] Darren Schreiber CEO / Co-Founder visit: www.2600hz.com<http://www.2600hz.com/> sip:darren at 2600hz.com tel: 415-886-7901

I suppose someone could put the CALLED number in the CALLING number's field after you originate the call. David Hiers CCIE (R/S, V), CISSP ADP Dealer Services 2525 SW 1st Ave. Suite 300W Portland, OR 97201 o: 503-205-4467 f: 503-402-3277 ###Please note my email address is changing: ###from David_Hiers at adp.com ### to David.Hiers at adp.com From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Darren Schreiber Sent: Monday, August 22, 2011 9:33 AM To: VoiceOps at voiceops.org Subject: [VoiceOps] T-Mobile goes straight to voicemail Hello, We've discovered that our VoIP calls, via provider X, go directly to voicemail for any T-Mobile customers called. Calls via Skype ring the phone, as do landlines. This is reproducible - happens every time. Anyone seen this & have any ideas on the cause? I've confirmed we're setting Caller ID and ANI information correctly on our side, I believe anyway. But generally speaking how would a call even terminate at T-Mobile but not ring the phone? Seems od... -- [cid:image001.png at 01CC60AF.237427E0]Darren Schreiber CEO / Co-Founder visit: www.2600hz.com<http://www.2600hz.com/> sip:darren at 2600hz.com tel: 415-886-7901 This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.
participants (2)
-
d@d-man.org
-
David_Hiers@adp.com