My first post to VoiceOps :-)
Hi all, This is my first post to VoiceOps so hopefully my question is appropriate. I am working on some international routing with a client and we are having a hell of a time finding *reputable* international providers who aren't uber-expensive. I am about ready to setup our own routing system and hand-pick providers. We are specifically having problems with calls to France. Sometimes the calls take forever to terminate, and oddly, a couple providers seem to be connecting us with parties the caller swears they didn't call. I chalked these up as misdialed numbers/user error for a while but we just get the complaint too much, I'm starting to wonder. Anyway, any suggestions on how to achieve good quality, international VoIP termination would be helpful (suggested vendors, etc.). Our usage isn't very high but will ramp soon. Thanks much, Darren Schreiber
Darren Schreiber wrote:
I am working on some international routing with a client and we are having a hell of a time finding **reputable** international providers who aren?t uber-expensive. I am about ready to setup our own routing system and hand-pick providers.
We have very low international volume also, and we are using Level 3 with mixed success. Most of the time it's decent, but we occasionally run into an issue with the smaller countries (today's problem country is Palau). Hopefully others on the list have some ideas for small users like us to find great international termination. Our initial idea is to add a couple more options and then just cycle through them if they fail, though as you state, sometimes the failure isn't apparent. -- Carlos Alvarez TelEvolve 602-889-3003
Check out iBasis and Broadvox. Neither have hard minimums and both have competitive international decks and decent service and have been fairly easy to work with. Keep in mind with international termination your best bet is just to get a few providers so when one has a single-country issue etc you don't need to wait for them to get their act together, you can just send your traffic elsewhere. On Thu, 2010-06-03 at 11:49 -0700, Carlos Alvarez wrote:
Darren Schreiber wrote:
I am working on some international routing with a client and we are having a hell of a time finding **reputable** international providers who aren?t uber-expensive. I am about ready to setup our own routing system and hand-pick providers.
We have very low international volume also, and we are using Level 3 with mixed success. Most of the time it's decent, but we occasionally run into an issue with the smaller countries (today's problem country is Palau). Hopefully others on the list have some ideas for small users like us to find great international termination. Our initial idea is to add a couple more options and then just cycle through them if they fail, though as you state, sometimes the failure isn't apparent.
anorexicpoodle wrote:
Check out iBasis and Broadvox. Neither have hard minimums and both have competitive international decks and decent service and have been fairly easy to work with.
I talked to Broadvox again two days ago; they still have a $3k/month minimum (total billing, not just international). We use Level 3 via Simple Signal; we're too small to buy direct. Our international usage is probably 50k minutes, just a guess, I'm not the one tracking it. Our only big international customer was Digium, and last year they got big enough to go direct to various carriers. -- Carlos Alvarez TelEvolve 602-889-3003
Hi Carlos Please forgive the blatant promo but we'd be happy to help. We're UK based but offer USD billing. Prepay but no minimum spend. Further details and rates at www.simwood.com Kind regards, Simon On 3 Jun 2010, at 20:53, Carlos Alvarez <carlos at televolve.com> wrote:
anorexicpoodle wrote:
Check out iBasis and Broadvox. Neither have hard minimums and both have competitive international decks and decent service and have been fairly easy to work with.
I talked to Broadvox again two days ago; they still have a $3k/month minimum (total billing, not just international).
We use Level 3 via Simple Signal; we're too small to buy direct. Our international usage is probably 50k minutes, just a guess, I'm not the one tracking it.
Our only big international customer was Digium, and last year they got big enough to go direct to various carriers.
-- Carlos Alvarez TelEvolve 602-889-3003
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-- ***** Email confidentiality notice ***** This message is private and confidential. If you have received this message in error, please notify us and remove it from your system. Simwood eSMS Limited is a limited company registered in England and Wales. Registered number: 03379831. Registered office: c/o HW Chartered Accountants, Keepers Lane, The Wergs, Wolverhampton, WV6 8UA. Trading address: Falcon Drive, Cardiff Bay, Cardiff, CF10 4RU.
If you guys need great international termination you should check out TalkFree's PickRoute service. Its sip trunking with no monthly minimum and good rates, we are also interconnected with over 70+ carriers worldwide for route redundancy and capacity. Its a great service for small carriers that need quality international routes. If you have any questions feel free to ask me to and I can answer them or get you over to one of our sales guys. Colin Brown TalkFree On Jun 3, 2010, at 2:49 PM, Carlos Alvarez wrote:
Darren Schreiber wrote:
I am working on some international routing with a client and we are having a hell of a time finding **reputable** international providers who aren?t uber-expensive. I am about ready to setup our own routing system and hand-pick providers.
We have very low international volume also, and we are using Level 3 with mixed success. Most of the time it's decent, but we occasionally run into an issue with the smaller countries (today's problem country is Palau). Hopefully others on the list have some ideas for small users like us to find great international termination. Our initial idea is to add a couple more options and then just cycle through them if they fail, though as you state, sometimes the failure isn't apparent.
-- Carlos Alvarez TelEvolve 602-889-3003
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Give us an idea of what kind of volume you are talking about here? Is it 20k MOU or 1M MOU? If its 20k a direct session with Level3 wouldn't be appropriate but for 1M it might be. From there I am sure you will get some recommendations. On Thu, 2010-06-03 at 11:16 -0700, Darren Schreiber wrote:
Hi all,
This is my first post to VoiceOps so hopefully my question is appropriate.
I am working on some international routing with a client and we are having a hell of a time finding *reputable* international providers who aren?t uber-expensive. I am about ready to setup our own routing system and hand-pick providers.
We are specifically having problems with calls to France. Sometimes the calls take forever to terminate, and oddly, a couple providers seem to be connecting us with parties the caller swears they didn?t call. I chalked these up as misdialed numbers/user error for a while but we just get the complaint too much, I?m starting to wonder.
Anyway, any suggestions on how to achieve good quality, international VoIP termination would be helpful (suggested vendors, etc.). Our usage isn?t very high but will ramp soon.
Thanks much,
Darren Schreiber
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
10-20k is probably realistic. We?re small ? From: anorexicpoodle [mailto:anorexicpoodle at gmail.com] Sent: Thursday, June 03, 2010 12:06 PM To: Darren Schreiber Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] My first post to VoiceOps :-) Give us an idea of what kind of volume you are talking about here? Is it 20k MOU or 1M MOU? If its 20k a direct session with Level3 wouldn't be appropriate but for 1M it might be. From there I am sure you will get some recommendations. On Thu, 2010-06-03 at 11:16 -0700, Darren Schreiber wrote: Hi all, This is my first post to VoiceOps so hopefully my question is appropriate. I am working on some international routing with a client and we are having a hell of a time finding *reputable* international providers who aren?t uber-expensive. I am about ready to setup our own routing system and hand-pick providers. We are specifically having problems with calls to France. Sometimes the calls take forever to terminate, and oddly, a couple providers seem to be connecting us with parties the caller swears they didn?t call. I chalked these up as misdialed numbers/user error for a while but we just get the complaint too much, I?m starting to wonder. Anyway, any suggestions on how to achieve good quality, international VoIP termination would be helpful (suggested vendors, etc.). Our usage isn?t very high but will ramp soon. Thanks much, Darren Schreiber _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
You can always check out Comwave! ;) I've sent you a private email with additional information to avoid cluttering the list. Regards, Justin Randall Team Leader - VoIP Engineering Comwave Telecom Inc. _____ From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Darren Schreiber Sent: June-03-10 2:16 PM To: VoiceOps at voiceops.org Subject: [VoiceOps] My first post to VoiceOps :-) Hi all, This is my first post to VoiceOps so hopefully my question is appropriate. I am working on some international routing with a client and we are having a hell of a time finding *reputable* international providers who aren't uber-expensive. I am about ready to setup our own routing system and hand-pick providers. We are specifically having problems with calls to France. Sometimes the calls take forever to terminate, and oddly, a couple providers seem to be connecting us with parties the caller swears they didn't call. I chalked these up as misdialed numbers/user error for a while but we just get the complaint too much, I'm starting to wonder. Anyway, any suggestions on how to achieve good quality, international VoIP termination would be helpful (suggested vendors, etc.). Our usage isn't very high but will ramp soon. Thanks much, Darren Schreiber
Justin Randall wrote:
You can always check out Comwave! ;)
I?ve sent you a private email with additional information to avoid cluttering the list.
Justin, I tried to reply to you off-list also, and your mail server is rejecting me. I'd like to get your international rate deck and minimum monthly billing. Bounce message: <jrandall at comwave.net>: host mail.comwave.net[209.47.87.30] said: 554 Service unavailable; Client host [zp3.zcs.datasyncintra.net] blocked by zen.spamhaus.org; http://www.spamhaus.org/query/bl?ip=68.99.199.10 (in reply to end of DATA command) -- Carlos Alvarez TelEvolve 602-889-3003
participants (6)
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anorexicpoodle＠gmail.com -
carlos＠televolve.com -
d＠d-man.org -
jrandall＠comwave.net -
simon.woodhead＠simwood.com -
zavoid＠gmail.com