I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API. There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care. However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do. So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect. I'd love if someone took that up. -- Alex -- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
+1 On Thu, Sep 7, 2023, 4:31 PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
I'd love if someone took that up.
-- Alex
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I had a similar use case and ended up having my staff download the Pushover app. They have a super simple API and several features focused on notifications. They have a 30 day trial and then it's like $1.99 per device one time payment. Totally worth it. Jorge On Thu, Sep 7, 2023 at 5:31?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
I'd love if someone took that up.
-- Alex
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Thanks for that tip! I might look into that if all else fails. I prefer SMS because it's a bit more flexible and maybe we can catch some other use-cases in the future, and I also like that it just works without anyone downloading anything. However, this sounds like a plausible alternative.
From my perspective, the entities involved in supporting A2P are just accelerating the demise of SMS. The whole argument for it is that it's easier than anything else, and that just inverted in a whopping way. I'm all for fighting SMS spam, but Twilio or equivalent needs to solve this problem for me. I'm not registering anything.
-- Alex
On Sep 7, 2023, at 4:35 PM, Jorge Guntanis <jorge.guntanis at ring.cr> wrote:
I had a similar use case and ended up having my staff download the Pushover app. They have a super simple API and several features focused on notifications. They have a 30 day trial and then it's like $1.99 per device one time payment. Totally worth it.
Jorge
On Thu, Sep 7, 2023 at 5:31?PM Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote: I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
I'd love if someone took that up.
-- Alex
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
Petition the FCC for a change (or whoever is making up these requirements seemingly randomly). As far as bypassing the notification wall, this is going to amuse you, but you know, you could just?.make the system call you. LOL. Or find an app that does notifications with the ?deliver urgently? mode, which certainly works. I know because I have a necessary app that won?t let you disable them, so to prevent being woken up by a meaningless alarm I have to force-kill it every night. On Sep 7, 2023 at 1:31:16?PM, Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
I'd love if someone took that up.
-- Alex
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
No on voice calls. Third-party over-the-top app has already been suggested, e.g. Pushover, and there's also Pagerduty an others. There are non-SMS solutions, for sure, but someone offered me a compelling SMS solution off-list and that's easiest for me to roll with right now. Thank you to all who responded!
On Sep 7, 2023, at 6:00 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote:
Petition the FCC for a change (or whoever is making up these requirements seemingly randomly).
As far as bypassing the notification wall, this is going to amuse you, but you know, you could just?.make the system call you. LOL. Or find an app that does notifications with the ?deliver urgently? mode, which certainly works. I know because I have a necessary app that won?t let you disable them, so to prevent being woken up by a meaningless alarm I have to force-kill it every night.
On Sep 7, 2023 at 1:31:16?PM, Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote:
I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
I'd love if someone took that up.
-- Alex
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
As long as you are not including emails or URLs, use a Toll Free number. For daily/weekly/monthly limits of 500/1000/2000 SMS, no registration is required by most carriers. While this may change in the future, for now that's the easiest way to do A2P SMS that I've found. Beckman On Thu, 7 Sep 2023, Alex Balashov via VoiceOps wrote:
I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
I'd love if someone took that up.
-- Alex
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
--------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com https://www.angryox.com/ ---------------------------------------------------------------------------
Alex, Would a smtp to sms gateway solve the sms delivery issue? https://support-en.wd.com/app/answers/detailweb/a_id/44431/~/gateway-address... Here's a list of quite a few smtp-sms gateway servers by cell provider. I've not used it much but for the one time I did test it with t-mobile, I could even reply to an sms and have it come back to my email account. I assumed it was just a one way service but I guess not always. Good Luck! Jay -----Original Message----- From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Alex Balashov via VoiceOps Sent: Thursday, September 7, 2023 3:31 PM To: VoiceOps <voiceops at voiceops.org> Subject: [VoiceOps] A2P-aaS I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API. There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care. However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do. So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect. I'd love if someone took that up. -- Alex -- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
That's what we use for automated notifications to on-call techs of P1 tickets. We wrote code to email a short message to the appropriate domain. This list we use is Inteliquent's: https://help.inteliquent.com/sending-emails-to-sms-or-mms For example: AT&T: number at txt.att.net (SMS), number at mms.att.net (MMS) T-Mobile: number at tmomail.net (SMS & MMS) Verizon: number at vtext.com (SMS), number at vzwpix.com (MMS) We do an LRN lookup on the number, to know which one to use. I'm not sure if we cache the LRN or not for this very specific application, since the ticket might be informing the tech that LRN lookups are broken/timing out. And besides, our on-call employees are not changing their cell provider very often. -Mike On 2023-09-10 09:14, Jay Taylor via VoiceOps wrote:
Alex,
Would a smtp to sms gateway solve the sms delivery issue?
https://support-en.wd.com/app/answers/detailweb/a_id/44431/~/gateway-address...
Here's a list of quite a few smtp-sms gateway servers by cell provider.
I've not used it much but for the one time I did test it with t-mobile, I could even reply to an sms and have it come back to my email account. I assumed it was just a one way service but I guess not always.
Good Luck!
Jay
What part of the campaign registration do you want to be done for you? Brand registration requires a lot of specific detail, all of which gets verified and in some cases requires OTP verification using the brand owner's mobile number, not the number being registered. After that comes the campaign type, of which there are many but in your case might be "Low Volume/Mixed". You'd be providing the same information regardless of carrier. If your desire is to avoid brand and campaign registration entirely, you'll need a carrier with a P2P Exemption that also offers an API, which might be a contradiction in terms. On Thu, Sep 7, 2023 at 1:31?PM Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote:
I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
I'd love if someone took that up.
-- Alex
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Or use a modem with +AT commands, like in old days https://stackoverflow.com/questions/2161197/how-to-send-receive-sms-using-at... On Wed, Sep 20, 2023 at 6:56?PM Calvin E. via VoiceOps < voiceops at voiceops.org> wrote:
What part of the campaign registration do you want to be done for you? Brand registration requires a lot of specific detail, all of which gets verified and in some cases requires OTP verification using the brand owner's mobile number, not the number being registered. After that comes the campaign type, of which there are many but in your case might be "Low Volume/Mixed". You'd be providing the same information regardless of carrier.
If your desire is to avoid brand and campaign registration entirely, you'll need a carrier with a P2P Exemption that also offers an API, which might be a contradiction in terms.
On Thu, Sep 7, 2023 at 1:31?PM Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote:
I have a purely internal portal application that is used to send SMS
notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
There is not enough Prozac, pot, liquor, etc. in the world that's going
to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
However, these notifications are fairly essential because they allow me
to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
So, there's a business opportunity here for an SMS provider who 1)
offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
I'd love if someone took that up.
-- Alex
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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-- *Pinchas S. Neiman* Software Engineer At ESEQ Technology Corp. 845.213.1229 #2
participants (9)
-
abalashov＠evaristesys.com -
beckman＠angryox.com -
caalvarez＠gmail.com -
calvine＠gmail.com -
jay.taylor＠hitechmn.com -
jorge.guntanis＠ring.cr -
mjohnston＠wiktel.com -
neimanpinchas＠gmail.com -
tknchris＠gmail.com