Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions
Recently we have been using Polycom phones, and paid the additional $2 for the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able to report the impact of transient IP problems on user perceived quality. Does Broadsoft and/or Acme Packet SBCs collect this information, and report on it? Today we are using MOS scores from the routers (Adtran and Edgewater), but the per phone monitoring sounds like a better solution as it is at the users hearing level. Are any hosted platforms using this information for anything useful? Or the VQMon a bad or not widely implemented solution?
We made our own and its VERY Helpful. Aryn H. K. Nakaoka anakaoka at trinet-hi.com Direct: 808.356.2901 Fax : 808.356.2919 Call me with our Browser Phone : https://encrypted.alohatone.com/3562901 Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com Aloha Tone PBX http://youtu.be/27v2wbnFIDs CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation. Download my public key file: http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0x879851CEB7109A52 On Mon, Aug 11, 2014 at 1:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Recently we have been using Polycom phones, and paid the additional $2 for the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able to report the impact of transient IP problems on user perceived quality.
Does Broadsoft and/or Acme Packet SBCs collect this information, and report on it? Today we are using MOS scores from the routers (Adtran and Edgewater), but the per phone monitoring sounds like a better solution as it is at the users hearing level.
Are any hosted platforms using this information for anything useful? Or the VQMon a bad or not widely implemented solution?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
If you're comfortable doing a bit of home cooking, you can use a sip proxy to capture the RTCP-XR data: http://wiki.sipfoundry.org/display/sipXecs/Setting+up+an+RTCP-XR+collector+f... Then just set "voice.qualityMonitoring.rtcpxr.enable" and "qualityMonitoring.collector.server.1.address" in your phone config. (Pardon my formatting, this is my first time posting to the list) Best, *Bucky Wolfe *Telecom Administrator 501 Corporate Centre Drive Suite 400 Franklin, TN 37067 Direct: 615.468.*3060* On 08/11/2014 07:10 PM, Aryn Nakaoka 808.356.2901 wrote:
We made our own and its VERY Helpful.
Aryn H. K. Nakaoka anakaoka at trinet-hi.com <mailto:anakaoka at trinet-hi.com>
Direct: 808.356.2901 Fax : 808.356.2919
Call me with our Browser Phone : https://encrypted.alohatone.com/3562901
Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com
Aloha Tone PBX http://youtu.be/27v2wbnFIDs
CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation.
Download my public key file: http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0x879851CEB7109A52
On Mon, Aug 11, 2014 at 1:59 PM, Colton Conor <colton.conor at gmail.com <mailto:colton.conor at gmail.com>> wrote:
Recently we have been using Polycom phones, and paid the additional $2 for the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able to report the impact of transient IP problems on user perceived quality.
Does Broadsoft and/or Acme Packet SBCs collect this information, and report on it? Today we are using MOS scores from the routers (Adtran and Edgewater), but the per phone monitoring sounds like a better solution as it is at the users hearing level.
Are any hosted platforms using this information for anything useful? Or the VQMon a bad or not widely implemented solution?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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Metaswitch will collect this and wrap it up into the VQM stats it calculates for each call (including the local DSP stats if one is involved on the MG for TDM -> IP or IP -> IP).. I'm pretty sure their SBC can provide some information from this in CDRs as well.. On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Recently we have been using Polycom phones, and paid the additional $2 for the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able to report the impact of transient IP problems on user perceived quality.
Does Broadsoft and/or Acme Packet SBCs collect this information, and report on it? Today we are using MOS scores from the routers (Adtran and Edgewater), but the per phone monitoring sounds like a better solution as it is at the users hearing level.
Are any hosted platforms using this information for anything useful? Or the VQMon a bad or not widely implemented solution?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
So how does this compare to the solutions Edgewater networks or Adtran's Voice Quality Monitoring? We are thinking about using lower cost Mikrotik or Ubiquiti networks routers, but they lack the Voice Quality Monitoring features Adtran and Edgewater provide. If the Polycom phone with VQ Mon and the hosted Softswitch could provide this information I think it would be helpful. On Mon, Aug 11, 2014 at 7:11 PM, Tim Jackson <jackson.tim at gmail.com> wrote:
Metaswitch will collect this and wrap it up into the VQM stats it calculates for each call (including the local DSP stats if one is involved on the MG for TDM -> IP or IP -> IP)..
I'm pretty sure their SBC can provide some information from this in CDRs as well..
On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Recently we have been using Polycom phones, and paid the additional $2 for the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able to report the impact of transient IP problems on user perceived quality.
Does Broadsoft and/or Acme Packet SBCs collect this information, and report on it? Today we are using MOS scores from the routers (Adtran and Edgewater), but the per phone monitoring sounds like a better solution as it is at the users hearing level.
Are any hosted platforms using this information for anything useful? Or the VQMon a bad or not widely implemented solution?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Meta wraps it all up into their troubleshooting platform, SAS, and makes this data available. There are also some other lacking (IMHO) ways you can poll VQM data from the CFS by "network" or network node which could be helpful if your subscribers are pretty static. There's supposed to have a lot of improvements coming out from them soon, but the raw data is there and you could do some interesting things with it in near real time today.. My thoughts are currently to do real time VQM stats monitoring into ElasticSearch or possibly Graphite/Carbon or another TSDB for better visibility, but having the data is really the key here. One source for all VQM data is very <3.. On Aug 11, 2014 5:25 PM, "Colton Conor" <colton.conor at gmail.com> wrote:
So how does this compare to the solutions Edgewater networks or Adtran's Voice Quality Monitoring? We are thinking about using lower cost Mikrotik or Ubiquiti networks routers, but they lack the Voice Quality Monitoring features Adtran and Edgewater provide. If the Polycom phone with VQ Mon and the hosted Softswitch could provide this information I think it would be helpful.
On Mon, Aug 11, 2014 at 7:11 PM, Tim Jackson <jackson.tim at gmail.com> wrote:
Metaswitch will collect this and wrap it up into the VQM stats it calculates for each call (including the local DSP stats if one is involved on the MG for TDM -> IP or IP -> IP)..
I'm pretty sure their SBC can provide some information from this in CDRs as well..
On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Recently we have been using Polycom phones, and paid the additional $2 for the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able to report the impact of transient IP problems on user perceived quality.
Does Broadsoft and/or Acme Packet SBCs collect this information, and report on it? Today we are using MOS scores from the routers (Adtran and Edgewater), but the per phone monitoring sounds like a better solution as it is at the users hearing level.
Are any hosted platforms using this information for anything useful? Or the VQMon a bad or not widely implemented solution?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I'm pretty sure their SBC can provide some information from this in CDRs as well..
Yes - at a minimum, VQM information is included in the XML file used for CDR. -----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Tim Jackson Sent: Monday, August 11, 2014 5:11 PM To: Colton Conor Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions Metaswitch will collect this and wrap it up into the VQM stats it calculates for each call (including the local DSP stats if one is involved on the MG for TDM -> IP or IP -> IP).. I'm pretty sure their SBC can provide some information from this in CDRs as well.. On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Recently we have been using Polycom phones, and paid the additional $2 for the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able to report the impact of transient IP problems on user perceived quality.
Does Broadsoft and/or Acme Packet SBCs collect this information, and report on it? Today we are using MOS scores from the routers (Adtran and Edgewater), but the per phone monitoring sounds like a better solution as it is at the users hearing level.
Are any hosted platforms using this information for anything useful? Or the VQMon a bad or not widely implemented solution?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
So it sounds like most of the commercial solutions have an option that is an add-on which I assume many hosted white label wholesales would not offer. Does Freeswitch or Asterisk have this functionality built in? On Mon, Aug 11, 2014 at 8:16 PM, Simon Dredge <Simon.Dredge at metaswitch.com> wrote:
I'm pretty sure their SBC can provide some information from this in CDRs as well..
Yes - at a minimum, VQM information is included in the XML file used for CDR.
-----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Tim Jackson Sent: Monday, August 11, 2014 5:11 PM To: Colton Conor Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions
Metaswitch will collect this and wrap it up into the VQM stats it calculates for each call (including the local DSP stats if one is involved on the MG for TDM -> IP or IP -> IP)..
I'm pretty sure their SBC can provide some information from this in CDRs as well..
On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Recently we have been using Polycom phones, and paid the additional $2 for the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able to report the impact of transient IP problems on user perceived quality.
Does Broadsoft and/or Acme Packet SBCs collect this information, and report on it? Today we are using MOS scores from the routers (Adtran and Edgewater), but the per phone monitoring sounds like a better solution as it is at the users hearing level.
Are any hosted platforms using this information for anything useful? Or the VQMon a bad or not widely implemented solution?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (5)
-
anakaoka＠trinet-hi.com -
bwolfe＠franklinamerican.com -
colton.conor＠gmail.com -
jackson.tim＠gmail.com -
Simon.Dredge＠metaswitch.com