Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations?
Switchvox 5.8.5 supports VVX phones. http://www.digium.com/en/products/switchvox/support/switchvox-smb-585-releas... We have a 150 user installation of switchvox 5.8.5 and vvx-410 phones. Adam From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor Sent: Monday, August 18, 2014 4:59 PM To: voiceops at voiceops.org Subject: [VoiceOps] Key System Using Polycom VVX Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8..0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations?
Colton the OP used the term "fully supports Polycom VVX series of phones". Others have mentioned SCA. To me, fully supporting the modern Polycom phones means: -- Shared Call Appearance -- Busy Lamp Field (presence monitoring) -- DND synchronization (so the call server and phone agree) -- Call Forwarding synchronization -- Agent signin/signout for ACD -- N-Way Conferencing (ad-hoc conferencing managed on the phone but mixed on elsewhere) -- Call recording (activated on the phone but recorded on a server elsewhere)
mark at ecg.co +1-229-316-0013 http://ecg.co/lindsey
On Aug 18, 2014, at 18:11 , Adam Vocks <Adam.Vocks at cticomputers.com> wrote:
Switchvox 5.8.5 supports VVX phones.
http://www.digium.com/en/products/switchvox/support/switchvox-smb-585-releas...
We have a 150 user installation of switchvox 5.8.5 and vvx-410 phones.
Adam
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor Sent: Monday, August 18, 2014 4:59 PM To: voiceops at voiceops.org Subject: [VoiceOps] Key System Using Polycom VVX
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8..0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
The client is small only 20 seats. We sold them a hosted broadsoft service with fancy VVX 500 phones, only to find they want to use it as a key system. We have setup the VVX 500's all with SCA's on each and every phone, but the amount of registrations (12 SCA's per phone times 20 phones) is quite excessive. We have tried to get the client to come around to the idea of not using a key system, but they just are too old school to change. So which of the options mentioned would have the best key system functionality? On Mon, Aug 18, 2014 at 9:11 PM, Mark R Lindsey <lindsey at e-c-group.com> wrote:
Colton the OP used the term "fully supports Polycom VVX series of phones". Others have mentioned SCA. To me, fully supporting the modern Polycom phones means:
-- Shared Call Appearance
-- Busy Lamp Field (presence monitoring)
-- DND synchronization (so the call server and phone agree)
-- Call Forwarding synchronization
-- Agent signin/signout for ACD
-- N-Way Conferencing (ad-hoc conferencing managed on the phone but mixed on elsewhere)
-- Call recording (activated on the phone but recorded on a server elsewhere)
*>>> mark at ecg.co <mark at ecg.co> +1-229-316-0013 <%2B1-229-316-0013> http://ecg.co/lindsey <http://ecg.co/lindsey>*
On Aug 18, 2014, at 18:11 , Adam Vocks <Adam.Vocks at cticomputers.com> wrote:
Switchvox 5.8.5 supports VVX phones.
http://www.digium.com/en/products/switchvox/support/switchvox-smb-585-releas...
We have a 150 user installation of switchvox 5.8.5 and vvx-410 phones.
Adam
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org <voiceops-bounces at voiceops.org>] *On Behalf Of *Colton Conor *Sent:* Monday, August 18, 2014 4:59 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Key System Using Polycom VVX
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8..0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
SLA/SCA functionality, if that's what desired, on the VVX line is spotty at best and is not supported at all on Asterisk/Switchvox, at least not in the way your users will likely expect. At worst, it just simply doesn't work. Not to mention that the VVX phone performance has been... let's call it "questionable," to put it mildly. We've deployed many hundreds of them and we see pretty consistent complaints about laggy touchscreen performance and we get random reboots followed by core dumps from the phones on our provisioning infrastructure dozens of times every week. If you're looking for key system features and thinking of using the VVX expansions, they barely work (and ONLY on the latest 5.x software), and really don't work as advertised with provisioning. If "true" SCA/SLA type functionality is a must, you're pretty much stuck with Linksys SPA, Snom, or legacy Polycom Soundpoint lines on a Broadsoft-based switch. Of course, there's almost no real need for the key system if people are willing to holistically look at how they use the phones, but that's a whole different batle... Just my $.02. Josh On Mon, Aug 18, 2014 at 3:58 PM, Colton Conor <colton.conor at gmail.com> wrote:
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Aastra/Mitel work well in a key mode emulation.. 9 line keys and support for SCA .. Thousands deployed and work great Sent from my iPhone Todd Wolf President / COO Unified Technologies 212 Canco Road Portland, ME 04103 (207) 956-6402 On Aug 18, 2014, at 5:26 PM, "Joshua Elson" <joshelson at gmail.com<mailto:joshelson at gmail.com>> wrote: SLA/SCA functionality, if that's what desired, on the VVX line is spotty at best and is not supported at all on Asterisk/Switchvox, at least not in the way your users will likely expect. At worst, it just simply doesn't work. Not to mention that the VVX phone performance has been... let's call it "questionable," to put it mildly. We've deployed many hundreds of them and we see pretty consistent complaints about laggy touchscreen performance and we get random reboots followed by core dumps from the phones on our provisioning infrastructure dozens of times every week. If you're looking for key system features and thinking of using the VVX expansions, they barely work (and ONLY on the latest 5.x software), and really don't work as advertised with provisioning. If "true" SCA/SLA type functionality is a must, you're pretty much stuck with Linksys SPA, Snom, or legacy Polycom Soundpoint lines on a Broadsoft-based switch. Of course, there's almost no real need for the key system if people are willing to holistically look at how they use the phones, but that's a whole different batle... Just my $.02. Josh On Mon, Aug 18, 2014 at 3:58 PM, Colton Conor <colton.conor at gmail.com<mailto:colton.conor at gmail.com>> wrote: Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
Josh, I have seen the same problems with the VVX series, but we not have a couple hundred deployed. What phones do your recommend then? What softswitch are you using? On Mon, Aug 18, 2014 at 5:24 PM, Joshua Elson <joshelson at gmail.com> wrote:
SLA/SCA functionality, if that's what desired, on the VVX line is spotty at best and is not supported at all on Asterisk/Switchvox, at least not in the way your users will likely expect. At worst, it just simply doesn't work. Not to mention that the VVX phone performance has been... let's call it "questionable," to put it mildly. We've deployed many hundreds of them and we see pretty consistent complaints about laggy touchscreen performance and we get random reboots followed by core dumps from the phones on our provisioning infrastructure dozens of times every week. If you're looking for key system features and thinking of using the VVX expansions, they barely work (and ONLY on the latest 5.x software), and really don't work as advertised with provisioning.
If "true" SCA/SLA type functionality is a must, you're pretty much stuck with Linksys SPA, Snom, or legacy Polycom Soundpoint lines on a Broadsoft-based switch. Of course, there's almost no real need for the key system if people are willing to holistically look at how they use the phones, but that's a whole different batle...
Just my $.02.
Josh
On Mon, Aug 18, 2014 at 3:58 PM, Colton Conor <colton.conor at gmail.com> wrote:
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I have to second this, we used to do alot of polycoms when we started and clients were very frustrated with random reboots and we saw this with all the models and it we spent alot of time on it ourselves and with polycom and it just seemed to never completely go away. we eventually had to bail because the price point wasnt the best and lack of SCA and the sporadic issues just generated too much support manpower. we have a few small clients still using them and tolerating the issues because otherwise the hardware is a complete waste but they arent thrilled On Mon, Aug 18, 2014 at 6:24 PM, Joshua Elson <joshelson at gmail.com> wrote:
SLA/SCA functionality, if that's what desired, on the VVX line is spotty at best and is not supported at all on Asterisk/Switchvox, at least not in the way your users will likely expect. At worst, it just simply doesn't work. Not to mention that the VVX phone performance has been... let's call it "questionable," to put it mildly. We've deployed many hundreds of them and we see pretty consistent complaints about laggy touchscreen performance and we get random reboots followed by core dumps from the phones on our provisioning infrastructure dozens of times every week. If you're looking for key system features and thinking of using the VVX expansions, they barely work (and ONLY on the latest 5.x software), and really don't work as advertised with provisioning.
If "true" SCA/SLA type functionality is a must, you're pretty much stuck with Linksys SPA, Snom, or legacy Polycom Soundpoint lines on a Broadsoft-based switch. Of course, there's almost no real need for the key system if people are willing to holistically look at how they use the phones, but that's a whole different batle...
Just my $.02.
Josh
On Mon, Aug 18, 2014 at 3:58 PM, Colton Conor <colton.conor at gmail.com> wrote:
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On 8/18/14, 2:58 PM, Colton Conor wrote:
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
Adtran 7100 series should do it all just fine. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV
We have several hundred 500+ VVX provisioned on Netsapiens so far without issue. Provisioning, firmware and config are all controlled by Netsapiens. On Mon, Aug 18, 2014 at 4:58 PM, Colton Conor <colton.conor at gmail.com> wrote:
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I get the impression from the thread below that Polycom has something special with ?BroadSoft? Synergy (used to be Sylantro)?. Stumbled across it a couple of years ago when I was trying to make Asterisk set the Polycom CF and DND screen indications. If they have done special support for CF and DND on Sylantro platform, maybe they have done something similar for key system types of features on that platform. http://community.polycom.com/t5/VoIP/ServerMissedCall/td-p/1334 From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor Sent: Monday, August 18, 2014 9:59 PM To: voiceops at voiceops.org Subject: [VoiceOps] Key System Using Polycom VVX Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations?
Yep that was a sip-b call flow. sip-b (sip for business) was a series of call flows sylantro had authored into an open standard to bridge the feature gap between sip and key system / mgcp systems. It sort-of worked but never got industry adoption. Pretty much useless now unless you happen to be doing hosted PBX on a Synergy platform which i doubt many people are (we still have a small number of legacy customers on our synergy platform). -Ryan On 8/18/2014 4:55 PM, Eric Wieling wrote:
I get the impression from the thread below that Polycom has something special with "BroadSoft? Synergy (used to be Sylantro)". Stumbled across it a couple of years ago when I was trying to make Asterisk set the Polycom CF and DND screen indications. If they have done special support for CF and DND on Sylantro platform, maybe they have done something similar for key system types of features on that platform.
http://community.polycom.com/t5/VoIP/ServerMissedCall/td-p/1334
*From:*VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Colton Conor *Sent:* Monday, August 18, 2014 9:59 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Key System Using Polycom VVX
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN
VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta
7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase.
The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the
equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a
pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing
mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Key system emulation with paging, door buzzers and/or shared line appearance are a BITCH on most any hosted platform. Add in the Polycom VVX's, which are not super stable yet, and you have a dissatisfied customer. I agree with the MITEL/Aastra suggestion of the AstraLink 160 Regards, Peter Radizeski RAD-INFO INC 813.963.5884
*From:*VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Colton Conor *Sent:* Monday, August 18, 2014 9:59 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Key System Using Polycom VVX
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN
VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta
7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase.
The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the
equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a
pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing
mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
depending on the size, Colton, you should be able to emulate a key system with BWKS. i think i remember that you are bwks service provider right? I think broadsoft actually has a document related to creating a key (square) System. Basically, the accounts you create are the lines, e.g. lines 1 through 4. Register each phone with the 4 Lines/accounts. Share the lines to each endpoint with SCA and then use series completion to ring sequentially through lines 1 through 4. i don't know how big this implementation can get, but i'm assuming it would get annoying anything past 4-8 lines. Shri On Mon, Aug 18, 2014 at 5:58 PM, Colton Conor <colton.conor at gmail.com> wrote:
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I agree with Shripal, it is doable in broadworks. Depending on the model of VVX, though, your performance may vary. It seems they are using a lesser chip, probably to get the price down, and their performance suffers when hit with too many simultaneous messages. So, a small SCA environment with small volume should work but a bunch of SCAs in a busy environment could be a problem, especially for the lower end of the VVX line. We also try and break people of the key system habit whenever possible. On Apr 14, 2015, at 20:38, Shripal Daphtary <shripald at gmail.com> wrote: depending on the size, Colton, you should be able to emulate a key system with BWKS. i think i remember that you are bwks service provider right? I think broadsoft actually has a document related to creating a key (square) System. Basically, the accounts you create are the lines, e.g. lines 1 through 4. Register each phone with the 4 Lines/accounts. Share the lines to each endpoint with SCA and then use series completion to ring sequentially through lines 1 through 4. i don't know how big this implementation can get, but i'm assuming it would get annoying anything past 4-8 lines. Shri
On Mon, Aug 18, 2014 at 5:58 PM, Colton Conor <colton.conor at gmail.com> wrote: Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I agree with both Shripal and Peter E. Local MOH source can be used with Broadworks as well. You will have to connect it using a ATA. -Kumudu From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Peter E Sent: Tuesday, April 14, 2015 9:34 PM To: Shripal Daphtary Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Key System Using Polycom VVX I agree with Shripal, it is doable in broadworks. Depending on the model of VVX, though, your performance may vary. It seems they are using a lesser chip, probably to get the price down, and their performance suffers when hit with too many simultaneous messages. So, a small SCA environment with small volume should work but a bunch of SCAs in a busy environment could be a problem, especially for the lower end of the VVX line. We also try and break people of the key system habit whenever possible. On Apr 14, 2015, at 20:38, Shripal Daphtary <shripald at gmail.com<mailto:shripald at gmail.com>> wrote: depending on the size, Colton, you should be able to emulate a key system with BWKS. i think i remember that you are bwks service provider right? I think broadsoft actually has a document related to creating a key (square) System. Basically, the accounts you create are the lines, e.g. lines 1 through 4. Register each phone with the 4 Lines/accounts. Share the lines to each endpoint with SCA and then use series completion to ring sequentially through lines 1 through 4. i don't know how big this implementation can get, but i'm assuming it would get annoying anything past 4-8 lines. Shri On Mon, Aug 18, 2014 at 5:58 PM, Colton Conor <colton.conor at gmail.com<mailto:colton.conor at gmail.com>> wrote: Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops This communication (including any attachments) may contain privileged or confidential information of Alteva and is intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, you should notify the author and delete this communication from your system, including any attachments. Any disclosure, copying, saving or distribution of this communication, or the taking of any action based on it, is strictly prohibited. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Alteva.
attaching the bsft document On Mon, Aug 18, 2014 at 5:58 PM, Colton Conor <colton.conor at gmail.com> wrote:
Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
Adtran has the 7060, but according to the latest release notes:
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models.
Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.
Any recommendations?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (14)
-
Adam.Vocks＠cticomputers.com -
colton.conor＠gmail.com -
EWieling＠nyigc.com -
jay＠west.net -
joshelson＠gmail.com -
ksuriyaarachchi＠alteva.com -
lindsey＠e-c-group.com -
nick.crocker＠gmail.com -
peeip989＠gmail.com -
peter＠4isps.com -
ryandelgrosso＠gmail.com -
shripald＠gmail.com -
tknchris＠gmail.com -
twolf＠unifiedtechnologies.com