One of my customers is having his Caller ID number spoofed when a fraudster calls his Payroll company, and is trying to get the payroll company to make changes to his account. The Payroll company does make a return call to verify a password with my customer, so no fraud has happened yet. There is nothing that I can do for my customer to assist with this, since I'm not involved anywhere in the call path, correct? The payroll company would have to open a fraud report with their carrier for any investigation? Nate Burke Blast Communications
Having been down this path.. yes sir. -----Original Message----- From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Nate Burke Sent: Tuesday, January 25, 2022 10:11 AM To: voiceops at voiceops.org Subject: [VoiceOps] Caller ID Spoofing Fraud One of my customers is having his Caller ID number spoofed when a fraudster calls his Payroll company, and is trying to get the payroll company to make changes to his account. The Payroll company does make a return call to verify a password with my customer, so no fraud has happened yet. There is nothing that I can do for my customer to assist with this, since I'm not involved anywhere in the call path, correct? The payroll company would have to open a fraud report with their carrier for any investigation? Nate Burke Blast Communications _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpuck.nether.net%2fmailma...
Hi Not sure about where you are but here in Italy if you are the provider for the number being abused you can open the fraud claim. In the sense that if a number from one of your number blocks is being spoofed, you are required to report the improper use of the number when you become aware of such usage. This registers the complaint and can start the traceback etc. and helps indemnify you in case anything bad does happen from the spoofing. It's a number assigned to you, you knew it was being abused and did not do anything about it ? Is not a conversation I would like to have with the authorities here. Brian
-----Original Message----- From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Mark Wiles Sent: Tuesday, January 25, 2022 4:29 PM To: Nate Burke <nate at blastcomm.com>; voiceops at voiceops.org Subject: Re: [VoiceOps] Caller ID Spoofing Fraud
Having been down this path.. yes sir.
-----Original Message----- From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Nate Burke Sent: Tuesday, January 25, 2022 10:11 AM To: voiceops at voiceops.org Subject: [VoiceOps] Caller ID Spoofing Fraud
One of my customers is having his Caller ID number spoofed when a fraudster calls his Payroll company, and is trying to get the payroll company to make changes to his account. The Payroll company does make a return call to verify a password with my customer, so no fraud has happened yet.
There is nothing that I can do for my customer to assist with this, since I'm not involved anywhere in the call path, correct? The payroll company would have to open a fraud report with their carrier for any investigation?
Nate Burke Blast Communications
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpuck.nether.net%2f mailman%2flistinfo%2fvoiceops&c=E,1,dYVfFanIeFbvTFG65WNOB- XqnEySa0cVzv_VXSnVY71KRpV4kZqW3Sx_7EPI00hyk- _khHxUO6R7tA3knewFswTusV0ll2b-X3YcK7CHtRILSUXWNA8T&typo=1 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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b.turnbow＠twt.it -
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nate＠blastcomm.com