Porting dept. contacts
Hey all, As someone who still relies wholly on CLEC partners for TDM-to-IP & numbering resources, and thus has no access to NPAC, how would one hunt down contact information for a telecom's porting department, if it was not published anywhere on their public web site? Rumor has it that NPAC has a list of contact info for all participating entities...is that the only centralized list of its kind? Also, would any telecoms without their own numbering resources be listed in there? Reason for question is that we are beating our head into a brick wall trying to port some numbers currently attached to analog landlines over for a new sub. The billing entity seems to just be a reseller as far as I can tell, as LRN lookup for all numbers show the local ILEC, and I can't find any sign that this entity has any numbers or even an OCN to their name (though I also do not have copy of LERG to check, either). Porting dept. for winning carrier is submitting LSR to the ILEC, not the reseller, and naturally getting a slew of rejections back. The one contact that the end-user has for this reseller has not been super-helpful. They insist that the winning carrier needs to "reach out to [our] port team to coordinate" but when I ask for contact details, I'm told he doesn't have them to share & that the "porting department of the new carrier should be aware of the process". Oh really? And how exactly are they supposed to find the contact information for your ports people? Just in case (as I suspect) they don't already have it at their fingertips, I'd like to find and share this contact info with our underlying carrier in order to help grease the wheels and avoid any further delays. Thanks, -- Nathan
If you are a carrier you can sign up for the NPAC Helpdesk (online) for free, but you do need to provide proof of liability and workers comp insurance. The contact information for each carrier is noted in the contact section of the bulletin board. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2023-01-27 07:30 PM, Nathan Anderson via VoiceOps wrote:
Hey all,
As someone who still relies wholly on CLEC partners for TDM-to-IP & numbering resources, and thus has no access to NPAC, how would one hunt down contact information for a telecom's porting department, if it was not published anywhere on their public web site?
Rumor has it that NPAC has a list of contact info for all participating entities...is that the only centralized list of its kind? Also, would any telecoms without their own numbering resources be listed in there?
Reason for question is that we are beating our head into a brick wall trying to port some numbers currently attached to analog landlines over for a new sub. The billing entity seems to just be a reseller as far as I can tell, as LRN lookup for all numbers show the local ILEC, and I can't find any sign that this entity has any numbers or even an OCN to their name (though I also do not have copy of LERG to check, either). Porting dept. for winning carrier is submitting LSR to the ILEC, not the reseller, and naturally getting a slew of rejections back.
The one contact that the end-user has for this reseller has not been super-helpful. They insist that the winning carrier needs to "reach out to [our] port team to coordinate" but when I ask for contact details, I'm told he doesn't have them to share & that the "porting department of the new carrier should be aware of the process".
Oh really? And how exactly are they supposed to find the contact information for your ports people?
Just in case (as I suspect) they don't already have it at their fingertips, I'd like to find and share this contact info with our underlying carrier in order to help grease the wheels and avoid any further delays.
Thanks,
-- Nathan
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Link? for helpdesk? here it says some other requirements https://numberportability.com/transition/service-providers/ To register as a Service Provider, you must have an Operating Company Number (OCN) issued from the National Exchange Carrier Association (NECA), hold Operating Authority, Certificate of Public Convenience and Necessity (CPCN), Radio License or VoIP Proof of Numbering and participate in porting numbers. If you meet the Service Provider criteria, there is a three-step registration process: On Tue, Jan 31, 2023 at 11:53 AM Mary Lou Carey via VoiceOps < voiceops at voiceops.org> wrote:
If you are a carrier you can sign up for the NPAC Helpdesk (online) for free, but you do need to provide proof of liability and workers comp insurance. The contact information for each carrier is noted in the contact section of the bulletin board.
MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111
On 2023-01-27 07:30 PM, Nathan Anderson via VoiceOps wrote:
Hey all,
As someone who still relies wholly on CLEC partners for TDM-to-IP & numbering resources, and thus has no access to NPAC, how would one hunt down contact information for a telecom's porting department, if it was not published anywhere on their public web site?
Rumor has it that NPAC has a list of contact info for all participating entities...is that the only centralized list of its kind? Also, would any telecoms without their own numbering resources be listed in there?
Reason for question is that we are beating our head into a brick wall trying to port some numbers currently attached to analog landlines over for a new sub. The billing entity seems to just be a reseller as far as I can tell, as LRN lookup for all numbers show the local ILEC, and I can't find any sign that this entity has any numbers or even an OCN to their name (though I also do not have copy of LERG to check, either). Porting dept. for winning carrier is submitting LSR to the ILEC, not the reseller, and naturally getting a slew of rejections back.
The one contact that the end-user has for this reseller has not been super-helpful. They insist that the winning carrier needs to "reach out to [our] port team to coordinate" but when I ask for contact details, I'm told he doesn't have them to share & that the "porting department of the new carrier should be aware of the process".
Oh really? And how exactly are they supposed to find the contact information for your ports people?
Just in case (as I suspect) they don't already have it at their fingertips, I'd like to find and share this contact info with our underlying carrier in order to help grease the wheels and avoid any further delays.
Thanks,
-- Nathan
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- *Pinchas S. Neiman* Software Engineer At ESEQ Technology Corp. 845.213.1229 #2
This is the link to sign up. https://numberportability.com/transition/ MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2023-01-31 11:02 AM, Pinchas Neiman wrote:
Link? for helpdesk?
here it says some other requirements https://numberportability.com/transition/service-providers/
To register as a Service Provider, you must have an Operating Company Number (OCN) issued from the National Exchange Carrier Association (NECA), hold Operating Authority, Certificate of Public Convenience and Necessity (CPCN), Radio License or VoIP Proof of Numbering and participate in porting numbers. If you meet the Service Provider criteria, there is a three-step registration process:
On Tue, Jan 31, 2023 at 11:53 AM Mary Lou Carey via VoiceOps <voiceops at voiceops.org> wrote:
If you are a carrier you can sign up for the NPAC Helpdesk (online) for free, but you do need to provide proof of liability and workers comp
insurance. The contact information for each carrier is noted in the contact section of the bulletin board.
MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111
On 2023-01-27 07:30 PM, Nathan Anderson via VoiceOps wrote:
Hey all,
As someone who still relies wholly on CLEC partners for TDM-to-IP & numbering resources, and thus has no access to NPAC, how would one hunt down contact information for a telecom's porting department, if it was not published anywhere on their public web site?
Rumor has it that NPAC has a list of contact info for all participating entities...is that the only centralized list of its kind? Also, would any telecoms without their own numbering resources be listed in there?
Reason for question is that we are beating our head into a brick wall trying to port some numbers currently attached to analog landlines over for a new sub. The billing entity seems to just be a reseller as far as I can tell, as LRN lookup for all numbers show the local ILEC, and I can't find any sign that this entity has any numbers or even an OCN to their name (though I also do not have copy of LERG to check, either). Porting dept. for winning carrier is submitting LSR to the ILEC, not the reseller, and naturally getting a slew of rejections back.
The one contact that the end-user has for this reseller has not been super-helpful. They insist that the winning carrier needs to "reach out to [our] port team to coordinate" but when I ask for contact details, I'm told he doesn't have them to share & that the "porting department of the new carrier should be aware of the process".
Oh really? And how exactly are they supposed to find the contact information for your ports people?
Just in case (as I suspect) they don't already have it at their fingertips, I'd like to find and share this contact info with our underlying carrier in order to help grease the wheels and avoid any further delays.
Thanks,
-- Nathan
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
--
Pinchas S. Neiman Software Engineer At ESEQ Technology Corp. 845.213.1229 #2
If you don't have a CLEC or VOIP Numbering Authorization then you would have to sign up as a PTRS....Provider of Telecom-related services. You won't get access to make any changes but you can view the bulletin board reports I believe. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2023-01-31 11:02 AM, Pinchas Neiman wrote:
Link? for helpdesk?
here it says some other requirements https://numberportability.com/transition/service-providers/
To register as a Service Provider, you must have an Operating Company Number (OCN) issued from the National Exchange Carrier Association (NECA), hold Operating Authority, Certificate of Public Convenience and Necessity (CPCN), Radio License or VoIP Proof of Numbering and participate in porting numbers. If you meet the Service Provider criteria, there is a three-step registration process:
On Tue, Jan 31, 2023 at 11:53 AM Mary Lou Carey via VoiceOps <voiceops at voiceops.org> wrote:
If you are a carrier you can sign up for the NPAC Helpdesk (online) for free, but you do need to provide proof of liability and workers comp
insurance. The contact information for each carrier is noted in the contact section of the bulletin board.
MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111
On 2023-01-27 07:30 PM, Nathan Anderson via VoiceOps wrote:
Hey all,
As someone who still relies wholly on CLEC partners for TDM-to-IP & numbering resources, and thus has no access to NPAC, how would one hunt down contact information for a telecom's porting department, if it was not published anywhere on their public web site?
Rumor has it that NPAC has a list of contact info for all participating entities...is that the only centralized list of its kind? Also, would any telecoms without their own numbering resources be listed in there?
Reason for question is that we are beating our head into a brick wall trying to port some numbers currently attached to analog landlines over for a new sub. The billing entity seems to just be a reseller as far as I can tell, as LRN lookup for all numbers show the local ILEC, and I can't find any sign that this entity has any numbers or even an OCN to their name (though I also do not have copy of LERG to check, either). Porting dept. for winning carrier is submitting LSR to the ILEC, not the reseller, and naturally getting a slew of rejections back.
The one contact that the end-user has for this reseller has not been super-helpful. They insist that the winning carrier needs to "reach out to [our] port team to coordinate" but when I ask for contact details, I'm told he doesn't have them to share & that the "porting department of the new carrier should be aware of the process".
Oh really? And how exactly are they supposed to find the contact information for your ports people?
Just in case (as I suspect) they don't already have it at their fingertips, I'd like to find and share this contact info with our underlying carrier in order to help grease the wheels and avoid any further delays.
Thanks,
-- Nathan
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
--
Pinchas S. Neiman Software Engineer At ESEQ Technology Corp. 845.213.1229 #2
participants (3)
-
marylou＠backuptelecom.com -
nathana＠fsr.com -
neimanpinchas＠gmail.com