Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee. This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues. I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high. Whats the norm out there?
Two answers: - Should be $0 - But really, comes to the total cost of using the carrier. The race to the bottom has forced carriers to put a nominal price on everything that gets touched. Ultimately it?s the total cost of their services (MRCs, NRCs, usage, etc) that make or break your business case (unless you really want to go with the carrier and then the business case does not matter). And a suggestion: I would ask them to put a per-request maximum, since these types of things mostly get handled on per request basis. We have done this for port-ins? You pay X, unless we do a whole batch with same customer info, then it?s up to $y per request. So if you ever leave them, it won?t break the bank? and one-offs probably won?t break the bank either. My 2c. Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers | LinkedIn <http://www.linkedin.com/company/star-telecom-www.startelecom.ca-?trk=top_nav...> *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Richard Breton *Sent:* August 24, 2016 12:15 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] what is a fair port out fee? Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee. This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues. I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high. Whats the norm out there?
I agree with Ivan, total cost is what's really important. How they break it down is not. And agreed on bulk port prices in or out. Our primary calls it a "project port" and has a flat fee for all of them, even if it's 500 numbers. On Wed, Aug 24, 2016 at 9:26 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote:
Two answers:
- Should be $0
- But really, comes to the total cost of using the carrier. The race to the bottom has forced carriers to put a nominal price on everything that gets touched. Ultimately it?s the total cost of their services (MRCs, NRCs, usage, etc) that make or break your business case (unless you really want to go with the carrier and then the business case does not matter).
And a suggestion: I would ask them to put a per-request maximum, since these types of things mostly get handled on per request basis. We have done this for port-ins? You pay X, unless we do a whole batch with same customer info, then it?s up to $y per request. So if you ever leave them, it won?t break the bank? and one-offs probably won?t break the bank either.
My 2c.
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers | LinkedIn <http://www.linkedin.com/company/star-telecom-www.startelecom.ca-?trk=top_nav...>
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Richard Breton *Sent:* August 24, 2016 12:15 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] what is a fair port out fee?
Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee.
This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues.
I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites
I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high.
Whats the norm out there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Is a port out charge legal? Aryn H. K. Nakaoka anakaoka at trinet-hi.com Direct: 808.356.2901 Fax : 808.356.2919 Tri-net Solutions 518 Holokahana Lane Suite #200 Honolulu, HI 96817 http://www.trinet-hi.com https://twitter.com/AlohaTone Aloha Tone PBX https://www.youtube.com/watch?v=96YWPY9wCeU Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8 CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation. On Wed, Aug 24, 2016 at 6:26 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote:
Two answers:
- Should be $0
- But really, comes to the total cost of using the carrier. The race to the bottom has forced carriers to put a nominal price on everything that gets touched. Ultimately it?s the total cost of their services (MRCs, NRCs, usage, etc) that make or break your business case (unless you really want to go with the carrier and then the business case does not matter).
And a suggestion: I would ask them to put a per-request maximum, since these types of things mostly get handled on per request basis. We have done this for port-ins? You pay X, unless we do a whole batch with same customer info, then it?s up to $y per request. So if you ever leave them, it won?t break the bank? and one-offs probably won?t break the bank either.
My 2c.
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers | LinkedIn <http://www.linkedin.com/company/star-telecom-www.startelecom.ca-?trk=top_nav...>
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Richard Breton *Sent:* August 24, 2016 12:15 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] what is a fair port out fee?
Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee.
This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues.
I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites
I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high.
Whats the norm out there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
id like to know that too. I think for carriers it is for mobile consumers its not On Wed, Aug 24, 2016 at 12:53 PM, Aryn Nakaoka 808.356.2901 < anakaoka at trinet-hi.com> wrote:
Is a port out charge legal?
Aryn H. K. Nakaoka anakaoka at trinet-hi.com
Direct: 808.356.2901 Fax : 808.356.2919
Tri-net Solutions 518 Holokahana Lane Suite #200 Honolulu, HI 96817 http://www.trinet-hi.com
Aloha Tone PBX https://www.youtube.com/watch?v=96YWPY9wCeU
Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8
CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation.
On Wed, Aug 24, 2016 at 6:26 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote:
Two answers:
- Should be $0
- But really, comes to the total cost of using the carrier. The race to the bottom has forced carriers to put a nominal price on everything that gets touched. Ultimately it?s the total cost of their services (MRCs, NRCs, usage, etc) that make or break your business case (unless you really want to go with the carrier and then the business case does not matter).
And a suggestion: I would ask them to put a per-request maximum, since these types of things mostly get handled on per request basis. We have done this for port-ins? You pay X, unless we do a whole batch with same customer info, then it?s up to $y per request. So if you ever leave them, it won?t break the bank? and one-offs probably won?t break the bank either.
My 2c.
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers | LinkedIn <http://www.linkedin.com/company/star-telecom-www.startelecom.ca-?trk=top_nav...>
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Richard Breton *Sent:* August 24, 2016 12:15 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] what is a fair port out fee?
Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee.
This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues.
I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites
I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high.
Whats the norm out there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I know a lot of (consumers) were getting out of paying magikjack port out fees because they are not legal at that level. I think for us its pretty deregulated On Wed, Aug 24, 2016 at 1:07 PM, Richard Breton <rbreton at ucforge.com> wrote:
id like to know that too. I think for carriers it is for mobile consumers its not
On Wed, Aug 24, 2016 at 12:53 PM, Aryn Nakaoka 808.356.2901 < anakaoka at trinet-hi.com> wrote:
Is a port out charge legal?
Aryn H. K. Nakaoka anakaoka at trinet-hi.com
Direct: 808.356.2901 Fax : 808.356.2919
Tri-net Solutions 518 Holokahana Lane Suite #200 Honolulu, HI 96817 http://www.trinet-hi.com
Aloha Tone PBX https://www.youtube.com/watch?v=96YWPY9wCeU
Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8
CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation.
On Wed, Aug 24, 2016 at 6:26 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote:
Two answers:
- Should be $0
- But really, comes to the total cost of using the carrier. The race to the bottom has forced carriers to put a nominal price on everything that gets touched. Ultimately it?s the total cost of their services (MRCs, NRCs, usage, etc) that make or break your business case (unless you really want to go with the carrier and then the business case does not matter).
And a suggestion: I would ask them to put a per-request maximum, since these types of things mostly get handled on per request basis. We have done this for port-ins? You pay X, unless we do a whole batch with same customer info, then it?s up to $y per request. So if you ever leave them, it won?t break the bank? and one-offs probably won?t break the bank either.
My 2c.
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers | LinkedIn <http://www.linkedin.com/company/star-telecom-www.startelecom.ca-?trk=top_nav...>
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Richard Breton *Sent:* August 24, 2016 12:15 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] what is a fair port out fee?
Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee.
This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues.
I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites
I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high.
Whats the norm out there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On 08/24/2016 03:08 PM, Richard Breton wrote:
I know a lot of (consumers) were getting out of paying magikjack port out fees because they are not legal at that level. I think for us its pretty deregulated
Maybe it's a stupid question, but what was the distinction drawn between the legal status of MagicJack versus "us" (which I assume means something like small ITSPs). -- Alex Balashov | Principal | Evariste Systems LLC 1447 Peachtree Street NE, Suite 700 Atlanta, GA 30309 United States Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
I've had $8-10 port in fees before with a major national carrier, they are always willing to work, I just ported 4500 numbers at $0. When I first was with them, I brought in about 2000 at $2 a pop. But in between those times I paid $8-10. From: "Richard Breton" <rbreton at ucforge.com> To: voiceops at voiceops.org Sent: Wednesday, August 24, 2016 11:14:47 AM Subject: [VoiceOps] what is a fair port out fee? Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee. This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues. I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high. Whats the norm out there? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I can see port in fees but port out fees? I cant pass along a 10 dollar port out fee to my customers and I sure can't eat it. for me to move 500 numbers to another provider would cost me 5k and I would just have to hope that the winning carrier would want the business enough to pay some of that On Wed, Aug 24, 2016 at 10:47 AM, CCI Michael Palmer < mpalmer at comediacommunications.com> wrote:
I've had $8-10 port in fees before with a major national carrier, they are always willing to work, I just ported 4500 numbers at $0. When I first was with them, I brought in about 2000 at $2 a pop. But in between those times I paid $8-10.
*From: *"Richard Breton" <rbreton at ucforge.com> *To: *voiceops at voiceops.org *Sent: *Wednesday, August 24, 2016 11:14:47 AM *Subject: *[VoiceOps] what is a fair port out fee?
Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee. This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues.
I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites
I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high.
Whats the norm out there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Level 3 was $100 an order, no matter how many numbers for port in. Port out or in was limited by trunk groups, made it very hard to port in or out. Porting out was free. On Aug 24, 2016 6:50 AM, "CCI Michael Palmer" < mpalmer at comediacommunications.com> wrote:
I've had $8-10 port in fees before with a major national carrier, they are always willing to work, I just ported 4500 numbers at $0. When I first was with them, I brought in about 2000 at $2 a pop. But in between those times I paid $8-10.
*From: *"Richard Breton" <rbreton at ucforge.com> *To: *voiceops at voiceops.org *Sent: *Wednesday, August 24, 2016 11:14:47 AM *Subject: *[VoiceOps] what is a fair port out fee?
Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee. This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues.
I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites
I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high.
Whats the norm out there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (6)
-
abalashov＠evaristesys.com -
anakaoka＠trinet-hi.com -
caalvarez＠gmail.com -
ivan.kovacevic＠startelecom.ca -
mpalmer＠comediacommunications.com -
rbreton＠ucforge.com