How do the rest of you handle having customers test their 911 service on installation? Do any of you have them sign off that it's been completed? Any instruction documents you can share? -- Carlos Alvarez TelEvolve 602-889-3003
We do it for them. Only way we've found to make sure it gets done and fixed if we do find a problem. I'm primarily talking about business customers though. -Scott From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Carlos Alvarez Sent: Tuesday, March 13, 2012 2:58 PM To: voiceops at voiceops.org Subject: [VoiceOps] 911 test instructions/sign-off How do the rest of you handle having customers test their 911 service on installation? Do any of you have them sign off that it's been completed? Any instruction documents you can share? -- Carlos Alvarez TelEvolve 602-889-3003
On Tue, Mar 13, 2012 at 7:22 PM, Scott Berkman <scott at sberkman.net> wrote:
We do it for them. Only way we?ve found to make sure it gets done and fixed if we do find a problem.****
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I?m primarily talking about business customers though.
In most deployments we never go on-site and use the existing IT people. Maybe they should be the ones to test and report to us. We don't do residential at all. -- Carlos Alvarez TelEvolve 602-889-3003
participants (2)
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carlos＠televolve.com -
scott＠sberkman.net