Max, I don't think I saw anyone answer this. We use DashCS for our 411 & 555-1212 call handling. DashINFO is the product name. www.dashcs.com -Matt ----- Original Message -----
From: "Max Clark" <max.clark at gmail.com> To: voiceops at voiceops.org Sent: Friday, May 14, 2010 2:32:53 PM Subject: [VoiceOps] Directory Assistance
Hi all,
I'm looking for directory assistance options (connected via SIP). Suggestions will be greatly appreciated.
Thanks, Max _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760
Thumbs up for dash as well. We have been using them since December of last year and have not complaints. Richey -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matthew S. Crocker Sent: Wednesday, May 19, 2010 9:34 AM To: Max Clark Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Directory Assistance Max, I don't think I saw anyone answer this. We use DashCS for our 411 & 555-1212 call handling. DashINFO is the product name. www.dashcs.com -Matt ----- Original Message -----
From: "Max Clark" <max.clark at gmail.com> To: voiceops at voiceops.org Sent: Friday, May 14, 2010 2:32:53 PM Subject: [VoiceOps] Directory Assistance
Hi all,
I'm looking for directory assistance options (connected via SIP). Suggestions will be greatly appreciated.
Thanks, Max _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
www.kgbusa.com, formerly known as infoNXX, is pretty good. On Thu, May 20, 2010 at 7:02 AM, Richey <mylists at battleop.com> wrote:
Thumbs up for dash as well. ?We have been using them since December of last year and have not complaints.
Richey
-----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matthew S. Crocker Sent: Wednesday, May 19, 2010 9:34 AM To: Max Clark Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Directory Assistance
Max,
?I don't think I saw anyone answer this. ?We use DashCS for our 411 & 555-1212 call handling. ?DashINFO is the product name.
?www.dashcs.com
-Matt
----- Original Message -----
From: "Max Clark" <max.clark at gmail.com> To: voiceops at voiceops.org Sent: Friday, May 14, 2010 2:32:53 PM Subject: [VoiceOps] Directory Assistance
Hi all,
I'm looking for directory assistance options (connected via SIP). Suggestions will be greatly appreciated.
Thanks, Max _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Level 3 also offers OSDA over SIP or TDM Links, although that is not one of their services I have personally used. -Scott -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matthew S. Crocker Sent: Wednesday, May 19, 2010 9:34 AM To: Max Clark Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Directory Assistance Max, I don't think I saw anyone answer this. We use DashCS for our 411 & 555-1212 call handling. DashINFO is the product name. www.dashcs.com -Matt ----- Original Message -----
From: "Max Clark" <max.clark at gmail.com> To: voiceops at voiceops.org Sent: Friday, May 14, 2010 2:32:53 PM Subject: [VoiceOps] Directory Assistance
Hi all,
I'm looking for directory assistance options (connected via SIP). Suggestions will be greatly appreciated.
Thanks, Max _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
The 'OS' part or OSDA does remind me: by far our greatest challenge is getting a better O/A provider. Does anyone have a recommendation? Is it using SIP or TDM? How to they provide billing records for the placed outbound calls? All ideas are welcome. We do have functional OA today, but the carrier is not consistent in the presentation to the end-user. John Scott Berkman wrote:
Level 3 also offers OSDA over SIP or TDM Links, although that is not one of their services I have personally used.
-Scott
-----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matthew S. Crocker Sent: Wednesday, May 19, 2010 9:34 AM To: Max Clark Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Directory Assistance
Max,
I don't think I saw anyone answer this. We use DashCS for our 411& 555-1212 call handling. DashINFO is the product name.
www.dashcs.com
-Matt
----- Original Message -----
From: "Max Clark"<max.clark at gmail.com> To: voiceops at voiceops.org Sent: Friday, May 14, 2010 2:32:53 PM Subject: [VoiceOps] Directory Assistance
Hi all,
I'm looking for directory assistance options (connected via SIP). Suggestions will be greatly appreciated.
Thanks, Max _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On 05/24/2010 03:38 PM, John Dupuy wrote:
the carrier is not consistent in the presentation to the end-user.
Is this a euphemistic veil for an amusing anecdote? -- Alex Balashov - Principal Evariste Systems LLC 1170 Peachtree Street 12th Floor, Suite 1200 Atlanta, GA 30309 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/
Ah, nothing that witty. :) The OA company simply handled the OA phone calls differently at different times. Almost at random. For example, when they first answer the calls, the operator's greeting would sometimes mention our name, sometimes their name, sometimes no name at all. Sometimes they would require a credit card of the caller to connect a call. Sometimes not. John Alex Balashov wrote:
On 05/24/2010 03:38 PM, John Dupuy wrote:
the carrier is not consistent in the presentation to the end-user.
Is this a euphemistic veil for an amusing anecdote?
Today we use Deltacom via TDM, and not that I call them very often unless to test dialplans, I am not aware of any issues with presentation or otherwise. -Scott -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of John Dupuy Sent: Monday, May 24, 2010 6:04 PM Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Directory Assistance Ah, nothing that witty. :) The OA company simply handled the OA phone calls differently at different times. Almost at random. For example, when they first answer the calls, the operator's greeting would sometimes mention our name, sometimes their name, sometimes no name at all. Sometimes they would require a credit card of the caller to connect a call. Sometimes not. John Alex Balashov wrote:
On 05/24/2010 03:38 PM, John Dupuy wrote:
the carrier is not consistent in the presentation to the end-user.
Is this a euphemistic veil for an amusing anecdote?
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (6)
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abalashov＠evaristesys.com -
hiersd＠gmail.com -
jdupuy＠socket.net -
matthew＠corp.crocker.com -
mylists＠battleop.com -
scott＠sberkman.net