I don't think we have a formal destination for requests like these, but VS can certainly identify the customer responsible, and block any traffic from a specific ANI to specific DNIS. I think it would be up the the customer's account manager or that product's manager to decide if any action should be taken against, or notification provided to the customer. Regards, *Calvin Ellison* Voice Operations Engineer calvin.ellison at voxox.com +1 (213) 285-0555 ----------------------------------------------- *voxox.com <http://www.voxox.com/> * 9276 Scranton Rd, Suite 200 San Diego, CA 92121 [image: Voxox] On Wed, Feb 24, 2016 at 4:54 PM, Kristin Beers <kristin at voxox.com> wrote:

Hey, what's the email address or queue these types of requests should go to?

---------- Forwarded message --------- From: <kyoscanner at telcentris.com> Date: Wed, Feb 24, 2016 at 4:49 PM Subject: scanned docs...PDF Attached. To: <kristin.beers at telcentris.com>, <kristin.beers at voxox.com>

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