Hi all, We are re-negotiating one of our carrier contracts and we have come across a new fee that we have not seen before. The carrier is looking to include a "port away" fee for when we lose a line to another carrier. Has anyone heard of this before? (Off-line replies are welcome.) Tim Donahue
I've been seeing port-out fees more and more. I was just discussing them with a colleague yesterday, as they make a lot of sense... there are a variety of costs incurred by a losing carrier... -jbn On Tue, Jul 30, 2013 at 9:24 AM, Tim Donahue <tim.donahue at gmail.com> wrote:
Hi all,
We are re-negotiating one of our carrier contracts and we have come across a new fee that we have not seen before. The carrier is looking to include a "port away" fee for when we lose a line to another carrier. Has anyone heard of this before?
(Off-line replies are welcome.)
Tim Donahue
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On Tue, Jul 30, 2013 at 7:24 AM, Tim Donahue <tim.donahue at gmail.com> wrote:
We are re-negotiating one of our carrier contracts and we have come across a new fee that we have not seen before. The carrier is looking to include a "port away" fee for when we lose a line to another carrier. Has anyone heard of this before?
Everything is negotiable, but we've seen this from some carriers. There's definitely a cost in handling both sides of the process, so it makes sense. -- Carlos Alvarez TelEvolve 602-889-3003
You should be able to negotiate and possibly remove those fees. I have seen those fees set for numbers that are being ported away after less than a year in service. You may want to offer that as your second line. Good luck ;) On Tue, Jul 30, 2013 at 11:48 AM, Carlos Alvarez <carlos at televolve.com>wrote:
On Tue, Jul 30, 2013 at 7:24 AM, Tim Donahue <tim.donahue at gmail.com>wrote:
We are re-negotiating one of our carrier contracts and we have come across a new fee that we have not seen before. The carrier is looking to include a "port away" fee for when we lose a line to another carrier. Has anyone heard of this before?
Everything is negotiable, but we've seen this from some carriers. There's definitely a cost in handling both sides of the process, so it makes sense.
-- Carlos Alvarez TelEvolve 602-889-3003
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (4)
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carlos＠televolve.com -
justin＠ejtown.org -
orenyny＠gmail.com -
tim.donahue＠gmail.com