Hi. I don't have anything directly on-topic to contribute here, but I was hoping that some of the other providers here who've migrated to Netsapiens and other similar Meta/Broadsoft/Ribbon/DMS/5E replacement products might be willing to share why they made the move, and what were the most important features in their chosen product. I'm currently working on developing a similar SaaS/Hosted (or optionally on prem) voice switching system, and I'm really interested in what the most important factors were when you made the move. Thank you, Enzo Damato On 2/16/26 1:05 PM, Mark R Lindsey via VoiceOps wrote:

Voxmatic definitely has a lead in migrations into NetSapiens!  They've got a lot of logic built for pulling in subscribers and moving them over to NetSapiens.

So, assuming you're using them and have that settled, and focusing just on the parts that are generally your responsibility even when the database is loaded:

SIP Devices are typically the biggest labor part of any of these projects. For Cellular clients (SIMs, not apps), e.g., using Tango, you can reconfigure it in the core without having to create a new SIM. For desk phones (Yealinks, etc.) you really want to have your endpoints managed by the NetSapiens Endpoint Device Provisioning Server at the end of the process. Sending an update to each device to get it under NetSapiens management is key part of the work.

For SIP trunks currently talking to Metaswitch or 3CX, a lot depends on how they were built. If you desire to keep your SBC, e.g., Perimeta, then you could retarget the SIP adjacency for each customer separately and minimize it. But usually we see people migrating over one SIP trunk at a time, after giving the customer notice of the change with all the new settings.

During the migration you'll be rerouting calls from the PSTN to the proper system; e.g., customers that were homed on Metaswitch will then be on NetSapiens. You'll need to decide if that can be done in the Metaswitch or in the PSTN carrier. Sometimes it's just easier and cleaner to establish a new SIP trunk from your provider (Sinch, Bandwidth, CarrierX, etc.) and "port" the number to your other SIP trunk rather than setting up internal routing in your own network. Then you get CDRs/stats from your PSTN carriers telling you which numbers are on which platform.

But...assuming you're not doing a flash cutover, and so you'll have Metaswitch and 3CX running at the same time, you certainly can route calls between the different platforms. We're doing that with a client that's maintaining another platform while also adding NetSapiens to the mix.

The NetSapiens core architecture is really interesting - allowing you to home groups of customers on a particular core server, wtih synchronization and failover between them. It gives you an entirely new capability that wasn't available on Metaswitch or 3CX (or BroadWorks, or Ribbon...but I'm not sure how PortaOne handles it). If you have customers in different regions or different networks, the ability to make them "primary" one core server is really useful.

Very likely Voxmatic can help in the management of some of these elements.  And for anybody who sells these softswitch platforms - ECG is not particularly for or against any softswitch/application server that works. Almost everything I mentioned above would be the same if you were moving between any two platforms.

*Mark R Lindsey| +1-229-316-0013 | mrl@ecg.co | LinkedIn <https://www.linkedin.com/in/markrlindsey/>*

...

On Feb 16, 2026, at 13:08, Shripal Daphtary via VoiceOps <voiceops@voiceops.org> wrote:

Mike,

I can recommend JJ and Voxmatic.  I have worked with his team for years on different projects.

On Thu, Jan 15, 2026 at 1:34 PM Mike Hammett via VoiceOps <voiceops@voiceops.org> wrote:

We're about to embark on a migration from Metaswitch and 3CX to Netsapiens. Have any of you looked at tools or companies like this to manage the migration?

https://www.linkedin.com/events/7396241683555946496/

-----

Mike Hammett

Intelligent Computing Solutions

Midwest Internet Exchange

DNA Communications

_______________________________________________ VoiceOps mailing list -- VoiceOps@voiceops.org https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/ To unsubscribe send an email to voiceops-leave@voiceops.org

_______________________________________________ VoiceOps mailing list -- VoiceOps@voiceops.org https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/ To unsubscribe send an email to voiceops-leave@voiceops.org

_______________________________________________ VoiceOps mailing list --VoiceOps@voiceops.org https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/ To unsubscribe send an email tovoiceops-leave@voiceops.org