I'm curious how people test Voice and SMS connectivity for their DIDs, and how often these tests are done. I currently have a system in place that tests Voice connectivity using a specific valid-but-unused CallerID value, and I place calls through off-net carriers to my DIDs in order to ensure call completion. Additionally I am using an off-net SMS provider to test that SMS connectivity works to my DIDs. Is anyone doing regular, ongoing, full mesh tests for Voice and SMS connectivity? E.g. For a Verizon DID, you might do a test call from AT&T, AT&T Wireless, Sprint, T-Mobile, Level3, Comcast, CenturyLink, Cox, Charter, Windstream, Frontier. For SMS, you might test from the big 4 plus an offnet SMS provider like Plivo, Twilio, Nexmo, etc. I'd love to hear how you ensure high quality customer experience behind the scenes, fixing problems BEFORE the customer knows there is one. Obviously an incoming call or SMS to a DID is usually enough to not warrant a test. But for quiet DIDs, what do you do? Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------