What I was actually referring to is the fact that if you choose not to go down the "Service Pack" path on R16, you can continue to receive all of the latest patches on the base R16 without upgrading (this is new as of R16). Once you choose to upgrade to SP1 (or any future SP), you are locked on the SP code train and need to keep up with the N-2 service pack support policy in order to continue patching your system. You are correct that the effective EOM date for R16sp1 is October 31st 2010 however the effective EOM date for R16 (if you don't go down the SP code train) is actually August 28th 2011. Regards, Justin Randall -----Original Message----- From: Mark Holloway [mailto:mh at markholloway.com] Sent: Wednesday, February 03, 2010 4:22 PM To: Justin Randall Cc: David Hiers; VoiceOps at voiceops.org Subject: Re: [VoiceOps] Broadworks Patch Religion The problem with this approach is R16 main release and R16.SP1 will be end of maintenance on October 31, 2010. There are additional R16 SP releases planned this year and you will need to be on one of those to continue patching your system. On Feb 3, 2010, at 1:19 PM, Justin Randall wrote:

AFAIK on R16 you don't even need to upgrade SPs at all and can simply stick with the R16 main release and add whichever patches you require.

Regards,

Justin Randall