We are in the market for a new voicemail platform. This vm platform would be carrier grade for a ILEC/CLEC that uses a variety of TDM and SIP switches. We want something feature rich that is SIP based. Our current softswitch platform that we are growing is Broadworks. We would probably want to start around 50K mailboxes but with the ability to grow much larger as we consolidate voicemail systems. This space is pretty unfamiliar to me so I was wondering if anyone can share which companies I can begin to research. We are open to on-prem and hosted (price would be a major factor on the viability of hosted). Also, if you have recommendations to share or know of any research papers that compares vendor offerings I would much appreciate it. Thanks, Jeff
Jeff, I though Broadworks has voicemail built in? Is that not correct? On Thu, Sep 21, 2017 at 8:23 AM, Jeff Anderson <ciscoplumber at gmail.com> wrote:
We are in the market for a new voicemail platform. This vm platform would be carrier grade for a ILEC/CLEC that uses a variety of TDM and SIP switches. We want something feature rich that is SIP based.
Our current softswitch platform that we are growing is Broadworks. We would probably want to start around 50K mailboxes but with the ability to grow much larger as we consolidate voicemail systems.
This space is pretty unfamiliar to me so I was wondering if anyone can share which companies I can begin to research. We are open to on-prem and hosted (price would be a major factor on the viability of hosted).
Also, if you have recommendations to share or know of any research papers that compares vendor offerings I would much appreciate it.
Thanks,
Jeff
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Not quiet. With Broadworks you'll find that they support certain features, but it's up to you to implement or find an implementation to actually use the feature. Voicemail is one of those features where they allow you to configure the media server to send and retrieve voicemails to/from a mail server. Ed On 09/21/2017 09:32 AM, Colton Conor wrote:
Jeff,
I though Broadworks has voicemail built in? Is that not correct?
On Thu, Sep 21, 2017 at 8:23 AM, Jeff Anderson <ciscoplumber at gmail.com <mailto:ciscoplumber at gmail.com>> wrote:
We are in the market for a new voicemail platform. This vm platform would be carrier grade for a ILEC/CLEC that uses a variety of TDM and SIP switches. We want something feature rich that is SIP based.
Our current softswitch platform that we are growing is Broadworks. We would probably want to start around 50K mailboxes but with the ability to grow much larger as we consolidate voicemail systems.
This space is pretty unfamiliar to me so I was wondering if anyone can share which companies I can begin to research. We are open to on-prem and hosted (price would be a major factor on the viability of hosted).
Also, if you have recommendations to share or know of any research papers that compares vendor offerings I would much appreciate it.
Thanks,
Jeff
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops <https://puck.nether.net/mailman/listinfo/voiceops>
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
It depends on what you mean by a vm platform. I manage several vm platforms tied to Broadworks systems and I'm using the mail server Surgemail by NetWin, http://netwinsite.com. You can not go wrong with this platform with Broadworks, it's feature rich, easy to manage, and trouble free. Between the two systems that I work with, there's approximately 400K vm accounts configured. Ed On 09/21/2017 09:23 AM, Jeff Anderson wrote:
We are in the market for a new voicemail platform. This vm platform would be carrier grade for a ILEC/CLEC that uses a variety of TDM and SIP switches. We want something feature rich that is SIP based.
Our current softswitch platform that we are growing is Broadworks. We would probably want to start around 50K mailboxes but with the ability to grow much larger as we consolidate voicemail systems.
This space is pretty unfamiliar to me so I was wondering if anyone can share which companies I can begin to research. We are open to on-prem and hosted (price would be a major factor on the viability of hosted).
Also, if you have recommendations to share or know of any research papers that compares vendor offerings I would much appreciate it.
Thanks,
Jeff
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
The stand-alone voicemail system market seems to have mostly dried up with Broadworks having their own baked in, and metaswitch providing their own as well, and none of them being particularly exciting anyway.? Really when most commercial switch providers started offering their own solutions, the 3rd party market really dried up. Systems ive used: Iperia (bought by genband) CTI2 (bought by audiocodes and put out to pasture) Metaswitch EAS (a strong system and CAN support non metaswitch platforms, but priced accordingly) Most of them were hideously expensive for what was fundamentally a open source mashup under the covers, with cryptic "carrier grade" interfaces anyway. Though recently I just built a system using Freeswitch / Adhearsion / CouchDB to create a dynamically scalable geo-redundant voicemail ecosystem distributed in AWS. The tech is out there now to far outstrip the tried and true carrier solutions. Ill make the argument that voicemail is largely a commodity service, and you could be well served to spend a little on some up-front engineering and just own a FOSS based system and stop paying licensing on it. If you are any kind of reasonable size, your annual licensing note would cover the salary of a full-time FOSS hoodlum to care for and feed it, or would easily cover the hours from established consultants to solve the occasional issue. On 9/21/2017 6:23 AM, Jeff Anderson wrote:
We are in the market for a new voicemail platform. This vm platform would be carrier grade for a ILEC/CLEC that uses a variety of TDM and SIP switches. We want something feature rich that is SIP based.
Our current softswitch platform that we are growing is Broadworks. We would probably want to start around 50K mailboxes but with the ability to grow much larger as we consolidate voicemail systems.
This space is pretty unfamiliar to me so I was wondering if anyone can share which companies I can begin to research. We are open to on-prem and hosted (price would be a major factor on the viability of hosted).
Also, if you have recommendations to share or know of any research papers that compares vendor offerings I would much appreciate it.
Thanks,
Jeff
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participants (4)
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ciscoplumber＠gmail.com -
colton.conor＠gmail.com -
ed＠erobbins.com -
ryandelgrosso＠gmail.com