
Hi All, Was wondering what faxing solutions everyone here uses. I wanted to offer an e-mail to fax service for my customers any suggestions on what server to use to accomplish this? How about reliable t.38 providers? TIA, Jamie

We run the Asterisk fax module and get all our T.38 origination from Onvoy. On Wed, Feb 8, 2017 at 9:30 AM, James M <jm8269 at outlook.com> wrote:
Hi All,
Was wondering what faxing solutions everyone here uses. I wanted to offer an e-mail to fax service for my customers any suggestions on what server to use to accomplish this? How about reliable t.38 providers?
TIA,
Jamie
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Visit faxback.com. They have a t.38 ata solution and fax2email. They have api's so you can fully automate provisioning your customer's. You can also send and receive faxes using their api. -------- Original Message -------- Subject: Re: [VoiceOps] Fax Solutions From: Carlos Alvarez <caalvarez at gmail.com> Date: Feb 8, 2017, 8:54 AM To: voiceops at voiceops.org We run the Asterisk fax module and get all our T.38 origination from Onvoy. On Wed, Feb 8, 2017 at 9:30 AM, James M <jm8269 at outlook.com<mailto:jm8269 at outlook.com>> wrote: Hi All, Was wondering what faxing solutions everyone here uses. I wanted to offer an e-mail to fax service for my customers any suggestions on what server to use to accomplish this? How about reliable t.38 providers? TIA, Jamie _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops<https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_voiceops&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=jySYuR6eMC8QV4OSFJ9QjB8IqDM3pNYE6owt4BX1R3s&m=7B3MfCBKMVFcPi89ymSPEG9f8XbTZBn-JOjiGOH2hHw&s=C1WWhJ_q_LAzNlJG8-8B5uDeVztahA1Dn6811u6rC4M&e=> ---------------------------------------------------------------------- This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system.

We ran a demo of Faxback some time ago, it was great. We decided not to buy for a couple of reasons, but none had to do with the quality of the product. If the cost fits your model, it's a great solution. One reason was that we na?vely believed that fax would soon die, as it should have died over a decade ago. On Wed, Feb 8, 2017 at 11:28 AM, Ball, Jared <Jared.Ball at cdk.com> wrote:
Visit faxback.com. They have a t.38 ata solution and fax2email. They have api's so you can fully automate provisioning your customer's. You can also send and receive faxes using their api.
-------- Original Message --------
Subject: Re: [VoiceOps] Fax Solutions
From: Carlos Alvarez <caalvarez at gmail.com>
Date: Feb 8, 2017, 8:54 AM
To: voiceops at voiceops.org We run the Asterisk fax module and get all our T.38 origination from Onvoy.
On Wed, Feb 8, 2017 at 9:30 AM, James M <jm8269 at outlook.com> wrote:
Hi All,
Was wondering what faxing solutions everyone here uses. I wanted to offer an e-mail to fax service for my customers any suggestions on what server to use to accomplish this? How about reliable t.38 providers?
TIA,
Jamie
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops <https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman...>
------------------------------ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system.

We thought or hoped it would die too. By the end of any week day I see that we have processed 8,000 to 11,000 faxes. Some are probably trash but I am confident that most are legitimate business transactions. We have definitely seen more users embrace the ata solution than email 2 fax. In my opinion it is best to send using a standard fax machine and the mp202b from faxback and receive via email. If you want a hard copy then print it. Faxback supports this hybrid solution. -------- Original Message -------- Subject: Re: [VoiceOps] Fax Solutions From: Carlos Alvarez <caalvarez at gmail.com> Date: Feb 8, 2017, 10:31 AM To: voiceops at voiceops.org We ran a demo of Faxback some time ago, it was great. We decided not to buy for a couple of reasons, but none had to do with the quality of the product. If the cost fits your model, it's a great solution. One reason was that we na?vely believed that fax would soon die, as it should have died over a decade ago. On Wed, Feb 8, 2017 at 11:28 AM, Ball, Jared <Jared.Ball at cdk.com<mailto:Jared.Ball at cdk.com>> wrote: Visit faxback.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__faxback.com&d=DwMFaQ&c=N...>. They have a t.38 ata solution and fax2email. They have api's so you can fully automate provisioning your customer's. You can also send and receive faxes using their api. -------- Original Message -------- Subject: Re: [VoiceOps] Fax Solutions From: Carlos Alvarez <caalvarez at gmail.com<mailto:caalvarez at gmail.com>> Date: Feb 8, 2017, 8:54 AM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> We run the Asterisk fax module and get all our T.38 origination from Onvoy. On Wed, Feb 8, 2017 at 9:30 AM, James M <jm8269 at outlook.com<mailto:jm8269 at outlook.com>> wrote: Hi All, Was wondering what faxing solutions everyone here uses. I wanted to offer an e-mail to fax service for my customers any suggestions on what server to use to accomplish this? How about reliable t.38 providers? TIA, Jamie _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops<https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_voiceops&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=jySYuR6eMC8QV4OSFJ9QjB8IqDM3pNYE6owt4BX1R3s&m=7B3MfCBKMVFcPi89ymSPEG9f8XbTZBn-JOjiGOH2hHw&s=C1WWhJ_q_LAzNlJG8-8B5uDeVztahA1Dn6811u6rC4M&e=> ________________________________ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system.

Jamie, Make sure the fax service offers a web solution as well. I have customers that get mortgage loan applications and medical information (HIPAA compliance). These customers get an email notification that they have received a fax and then have to login to the secure web portal to actually receive the fax(es). They login to the same web portal to send faxes as well. The fax to email part isn't secure enough for these folks and this provides a way for them to get back in compliance. Good Luck! Jay -----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of James M Sent: Wednesday, February 08, 2017 10:30 AM To: voiceops at voiceops.org Subject: [VoiceOps] Fax Solutions Hi All, Was wondering what faxing solutions everyone here uses. I wanted to offer an e-mail to fax service for my customers any suggestions on what server to use to accomplish this? How about reliable t.38 providers? TIA, Jamie _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

This reminds me of a conversation a lot like this on this list many years ago. Our customers who need security are also enterprise customers on MPLS for the voice traffic, so we just deliver it to them via that connection. They consider MPLS secure enough for the requirements. On Wed, Feb 8, 2017 at 12:46 PM, Jay Taylor <jay.taylor at hitechmn.com> wrote:
Jamie,
Make sure the fax service offers a web solution as well. I have customers that get mortgage loan applications and medical information (HIPAA compliance). These customers get an email notification that they have received a fax and then have to login to the secure web portal to actually receive the fax(es). They login to the same web portal to send faxes as well.
The fax to email part isn't secure enough for these folks and this provides a way for them to get back in compliance.
Good Luck!
Jay
-----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of James M Sent: Wednesday, February 08, 2017 10:30 AM To: voiceops at voiceops.org Subject: [VoiceOps] Fax Solutions
Hi All,
Was wondering what faxing solutions everyone here uses. I wanted to offer an e-mail to fax service for my customers any suggestions on what server to use to accomplish this? How about reliable t.38 providers?
TIA,
Jamie
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

I realize this idea does not work for many service providers now days because who has time to roll their own when their list of tasks seem endless. But you could use elastix (asterisk/whatever), hylafax, etc.. and then avantfax customized to however you want it. Everything is free. You can even use open source clients on a desktop to send faxes. You can log in via https and send and receive. Endless possibilities and worked well. I had it all setup and working with a few test customers but we lost focus and never refined it. Put us in the we thought fax was dead camp as well. Matt ________________________________ From: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Jay Taylor <jay.taylor at hitechmn.com> Sent: Wednesday, February 8, 2017 2:46:22 PM To: 'James M'; voiceops at voiceops.org Subject: Re: [VoiceOps] Fax Solutions Jamie, Make sure the fax service offers a web solution as well. I have customers that get mortgage loan applications and medical information (HIPAA compliance). These customers get an email notification that they have received a fax and then have to login to the secure web portal to actually receive the fax(es). They login to the same web portal to send faxes as well. The fax to email part isn't secure enough for these folks and this provides a way for them to get back in compliance. Good Luck! Jay -----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of James M Sent: Wednesday, February 08, 2017 10:30 AM To: voiceops at voiceops.org Subject: [VoiceOps] Fax Solutions Hi All, Was wondering what faxing solutions everyone here uses. I wanted to offer an e-mail to fax service for my customers any suggestions on what server to use to accomplish this? How about reliable t.38 providers? TIA, Jamie _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (5)
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caalvarez@gmail.com
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Jared.Ball@cdk.com
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jay.taylor@hitechmn.com
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jm8269@outlook.com
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myaklin@firstlight.net