On Feb 18, 2016, at 1:25 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:

What is the purpose of going to iDevice softphones? The mission/goal may be an important part of the answer. What problem are you trying to solve?

We?re looking to save the cost of the desktop phones, and to offer better mobility for our office worker clients. ?Chris

On Feb 18, 2016, at 1:35 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:

Those are good clear objectives. Let me give you my perspective and experience on trying this with a few dozen people...

The cost of hard phones has come down a lot. When I last looked at the softphone route, they were more than double today's cost. Most of our customers deploy the GXP-2130 as their mainstream phone, and it's downright cheap ($70). The cost of a softphone varies, but you're eating a significant portion of that price anyway with some of them.

Mobility is half-solved with cell phone forwarding. Where it falls short is on things like showing your work CLID when calling out, or simple extension dialing. Presence is actually more complicated in some ways with mobile softphones.

Battery life is really strained with a softphone running all the time. And we saw wild variations where a phone might die in two hours one time, then last all day another. Randomly, people would report the phone being so hot it shut down.

When sitting at a desk, the facilities of a physical phone are preferable to nearly everyone over a small phone. Big buttons, a nice handset that cradles better than a cell phone, a wired headset, etc.

Overall most people were happier with the simple integration of a desk phone and cell forwarding. The softphones were abandoned. I'll couch that within the fact that this was a small sample of people in only two companies.

Interesting point about forwarding. In our specific case, we don?t want to forward calls to cell phones since many of our people travel overseas. We?d only run the softphone when in the office, and probably won?t be doing VPN unless the user needs to call back into north america. ?Chris

Yes, Bria is very good. Wideband delivered via G.722 sounds great. However, G.722 uses exactly the same amount of bandwidth as ulaw or alaw. All three are 64 kbps codecs. Neither of them have an innate PLC. They stem from an earlier time when such matters were not a facet of the codec itself, but the media engine wrapped around it. FWIW, you can access a wideband test & demo service at sip:wbdemo at conf.zipdx.com. It will answer and tell you if you're connected using G.722. Once connected there are various this you can do. The most useful couple of tests are hidden. Press 2 and you invoke one form of SIP re-invite. Press 3 and you invoke another. If you don't lose the call media with either of those then your SIP client is doing quite well. If you lose the media it has a problem and won't work in all situations. Michael Graves mgraves at mstvp.com http://www.mgraves.org o(713) 861-4005 c(713) 201-1262 sip:mgraves at mjg.onsip.com skype mjgraves --------- Original Message --------- Subject: Re: [VoiceOps] Opinions on best iPhone SIP client? From: "Jared Geiger" <jared at compuwizz.net> Date: 2/18/16 1:22 pm To: "VoiceOps" <voiceops at voiceops.org> Hi Chris, My two favorites are the Bria client and the Media5 client. Battery life will go down though if running the apps all the time in the background. I also try and use g722 codec as much as possible because it uses less bandwidth than ulaw and has a better audio quality than ulaw or g729. It also seems to cover up lost packets better. If people won't be accepting calls on the cellular network, then that is not a problem. ~Jared On Thu, Feb 18, 2016 at 9:30 AM, Chris Boyd <cboyd at gizmopartners.com> wrote: Howdy, We're thinking about ditching traditional desktop phone sets in favor of soft phones running on iOS devices. There seem to be several different ones to choose from, so I'm hoping there's some net.wisdom on which ones work best with Asterisk. Thanks! -Chris _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

On Feb 18, 2016, at 2:24 PM, Rafael Possamai <rafaelpossa at gmail.com> wrote:

3cx, at least in their latest version of the software, has both a good iPhone app (I am assuming Android as well) and a really good Windows desktop program. It works great, only caveat is that you'd need to purchase the 3cx PBX license to utilize the apps (as far as I know).

I?ve used 3cx in the past, and it did the job. We?re a Linux and Mac shop now, thank goodness. ?Chris