This is an excellent question that I wish someone had a generic answer for. I have looked and can't find one. Is this "recording" in the parlance of traditional telecom, or is it "network management?" It seems like all of us on this list would benefit from knowing, and possibly a group engagement of an attorney would be cheap if we all chip in for a good opinion on it. On Tue, Jul 22, 2014 at 11:02 AM, Adam Vocks <Adam.Vocks at cticomputers.com> wrote:

Hi All,

We?re using VoIP Monitor on our network. Before I contact our attorney, what is the industry?s thoughts on capturing the voice packets for a period of time to review quality if needed?

Adam

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