VoIPMonitor with Polycom Phones

I know many on the list use the VoIP Monitor application, and we are about to evaluate this application. Most of our send users use Polycom Phones, and have the Polycom Productivity Suite Application: Voice Quality Monitoring (VQmon) license on the phones. According to this Polycom page, With Polycom Productivity Suite Application: Voice Quality Monitoring, IT Managers can monitor and troubleshoot voice quality issues more quickly. - Transmit metrics in real time, or near real time, directly from the phone in the standard *RTCP-XR (IETF RFC 3611) format* - Publish metrics using the SIP PUBLISH method - Provide flexible reporting and alarming based on metric triggers and/or events - Enable quick, real-time, system-wide troubleshooting while the affected customer is still on the phone http://www.polycom.com/products-services/voice/applications/voice-quality-mo... My question is does VoIP Monitor collect and support the *RTCP-XR (IETF RFC 3611) format? *I can not seem to find any information claiming it does. I found another page saying the Polycom VQMon software also supports SIP RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?

According to voipmonitor: TPC - XR is not yet supported but we plan to implement it within month On Wed, Oct 14, 2015 at 9:12 AM Colton Conor <colton.conor at gmail.com> wrote:
I know many on the list use the VoIP Monitor application, and we are about to evaluate this application. Most of our send users use Polycom Phones, and have the Polycom Productivity Suite Application: Voice Quality Monitoring (VQmon) license on the phones.
According to this Polycom page, With Polycom Productivity Suite Application: Voice Quality Monitoring, IT Managers can monitor and troubleshoot voice quality issues more quickly.
- Transmit metrics in real time, or near real time, directly from the phone in the standard *RTCP-XR (IETF RFC 3611) format* - Publish metrics using the SIP PUBLISH method - Provide flexible reporting and alarming based on metric triggers and/or events - Enable quick, real-time, system-wide troubleshooting while the affected customer is still on the phone
http://www.polycom.com/products-services/voice/applications/voice-quality-mo...
My question is does VoIP Monitor collect and support the *RTCP-XR (IETF RFC 3611) format? *I can not seem to find any information claiming it does.
I found another page saying the Polycom VQMon software also supports SIP RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Shripal, When did they say this? I am wondering how this will work. Today a I believe VoIP monitor shows two legs of each call: 1. Going from the underlying wholesale carrier to the service providers switch. 2. Going from the service providers switch to the customer. Will enabling TPC - XR with phones that support it show more detail on leg 2, or will there now be 3 legs per call? What other IP phones and gateways support *RTCP-XR besides Polycom?* On Wed, Oct 14, 2015 at 9:30 AM, Shripal Daphtary <shripald at gmail.com> wrote:
According to voipmonitor:
TPC - XR is not yet supported but we plan to implement it within month
On Wed, Oct 14, 2015 at 9:12 AM Colton Conor <colton.conor at gmail.com> wrote:
I know many on the list use the VoIP Monitor application, and we are about to evaluate this application. Most of our send users use Polycom Phones, and have the Polycom Productivity Suite Application: Voice Quality Monitoring (VQmon) license on the phones.
According to this Polycom page, With Polycom Productivity Suite Application: Voice Quality Monitoring, IT Managers can monitor and troubleshoot voice quality issues more quickly.
- Transmit metrics in real time, or near real time, directly from the phone in the standard *RTCP-XR (IETF RFC 3611) format* - Publish metrics using the SIP PUBLISH method - Provide flexible reporting and alarming based on metric triggers and/or events - Enable quick, real-time, system-wide troubleshooting while the affected customer is still on the phone
http://www.polycom.com/products-services/voice/applications/voice-quality-mo...
My question is does VoIP Monitor collect and support the *RTCP-XR (IETF RFC 3611) format? *I can not seem to find any information claiming it does.
I found another page saying the Polycom VQMon software also supports SIP RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

I just asked Martin, when you sent this note. so he said it 30 minutes ago approx. voipmonitor will show you all messaging that is being sniffed or sourced from a sensor. i'm not sure how it will work. i can get more details from him. i'm not sure if hes on this list. Shri On Wed, Oct 14, 2015 at 10:39 AM, Colton Conor <colton.conor at gmail.com> wrote:
Shripal,
When did they say this?
I am wondering how this will work. Today a I believe VoIP monitor shows two legs of each call: 1. Going from the underlying wholesale carrier to the service providers switch. 2. Going from the service providers switch to the customer.
Will enabling TPC - XR with phones that support it show more detail on leg 2, or will there now be 3 legs per call?
What other IP phones and gateways support *RTCP-XR besides Polycom?*
On Wed, Oct 14, 2015 at 9:30 AM, Shripal Daphtary <shripald at gmail.com> wrote:
According to voipmonitor:
TPC - XR is not yet supported but we plan to implement it within month
On Wed, Oct 14, 2015 at 9:12 AM Colton Conor <colton.conor at gmail.com> wrote:
I know many on the list use the VoIP Monitor application, and we are about to evaluate this application. Most of our send users use Polycom Phones, and have the Polycom Productivity Suite Application: Voice Quality Monitoring (VQmon) license on the phones.
According to this Polycom page, With Polycom Productivity Suite Application: Voice Quality Monitoring, IT Managers can monitor and troubleshoot voice quality issues more quickly.
- Transmit metrics in real time, or near real time, directly from the phone in the standard *RTCP-XR (IETF RFC 3611) format* - Publish metrics using the SIP PUBLISH method - Provide flexible reporting and alarming based on metric triggers and/or events - Enable quick, real-time, system-wide troubleshooting while the affected customer is still on the phone
http://www.polycom.com/products-services/voice/applications/voice-quality-mo...
My question is does VoIP Monitor collect and support the *RTCP-XR (IETF RFC 3611) format? *I can not seem to find any information claiming it does.
I found another page saying the Polycom VQMon software also supports SIP RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Colton ? a full list of companies that support RTCP-XR (rfc3611) and/or SIP PUBLISH (rfc6035) can be found here: http://www.telchemy.com/partners.php Let me know if you?ve got any questions regarding specific implementations and I can guide you accordingly. -anthony Anthony Caiozzo Telchemy - <http://www.telchemy.com> www.telchemy.com m: 617-312-5189 f: 678-387-3008 e: <mailto:anthony.caiozzo at telchemy.com> anthony.caiozzo at telchemy.com support: 1-866-TELCHEMY Skype: acaiozzo PS- (shameless plug) our SQmediator & SQprobe products support (and have supported for many yearS) the ingestion and analysis of rfc3611 and rfc6035 reports from all of the devices listed on the web page above? and are prominently featured in the co-authored Polycom rfc6035 solution guide I sent to the list some months back. From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor Sent: Wednesday, October 14, 2015 10:40 AM To: Shripal Daphtary <shripald at gmail.com> Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] VoIPMonitor with Polycom Phones Shripal, When did they say this? I am wondering how this will work. Today a I believe VoIP monitor shows two legs of each call: 1. Going from the underlying wholesale carrier to the service providers switch. 2. Going from the service providers switch to the customer. Will enabling TPC - XR with phones that support it show more detail on leg 2, or will there now be 3 legs per call? What other IP phones and gateways support RTCP-XR besides Polycom? On Wed, Oct 14, 2015 at 9:30 AM, Shripal Daphtary <shripald at gmail.com <mailto:shripald at gmail.com> > wrote: According to voipmonitor: TPC - XR is not yet supported but we plan to implement it within month On Wed, Oct 14, 2015 at 9:12 AM Colton Conor <colton.conor at gmail.com <mailto:colton.conor at gmail.com> > wrote: I know many on the list use the VoIP Monitor application, and we are about to evaluate this application. Most of our send users use Polycom Phones, and have the Polycom Productivity Suite Application: Voice Quality Monitoring (VQmon) license on the phones. According to this Polycom page, With Polycom Productivity Suite Application: Voice Quality Monitoring, IT Managers can monitor and troubleshoot voice quality issues more quickly. *Transmit metrics in real time, or near real time, directly from the phone in the standard RTCP-XR (IETF RFC 3611) format *Publish metrics using the SIP PUBLISH method *Provide flexible reporting and alarming based on metric triggers and/or events *Enable quick, real-time, system-wide troubleshooting while the affected customer is still on the phone http://www.polycom.com/products-services/voice/applications/voice-quality-mo... My question is does VoIP Monitor collect and support the RTCP-XR (IETF RFC 3611) format? I can not seem to find any information claiming it does. I found another page saying the Polycom VQMon software also supports SIP RTCP Summary Reports (RFC 6035). Does VoIPMointor support those? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops

Of course, Palladion/Communications Operations Monitor from Oracle Communications is also a VQ Collector and has supported RTCP-XR (rfc3611) and/or SIP PUBLISH (rfc6035) for some years now. It is routinely used with Polycom phones and other vendors, so you can point all those endpoints to Palladion as the VQ collector Palladion is probe-based, so you will see as many legs of the call as you probe/monitor and RTCP-XR & VQ Collector approach will allow you to see out to the customer premises without a probe Regards, Richard Teraquant Corporation www.teraquant.com <http://www.teraquant.com> From: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Anthony Caiozzo <anthony.caiozzo at telchemy.com> Date: Wednesday, October 14, 2015 at 9:22 AM To: 'Colton Conor' <colton.conor at gmail.com>, 'Shripal Daphtary' <shripald at gmail.com> Cc: <voiceops at voiceops.org> Subject: Re: [VoiceOps] VoIPMonitor with Polycom Phones
Colton ? a full list of companies that support RTCP-XR (rfc3611) and/or SIP PUBLISH (rfc6035) can be found here: http://www.telchemy.com/partners.php
Let me know if you?ve got any questions regarding specific implementations and I can guide you accordingly.
-anthony
Anthony Caiozzo Telchemy - www.telchemy.com <http://www.telchemy.com> m: 617-312-5189 f: 678-387-3008 e: anthony.caiozzo at telchemy.com <mailto:anthony.caiozzo at telchemy.com> support: 1-866-TELCHEMY Skype: acaiozzo
PS- (shameless plug) our SQmediator & SQprobe products support (and have supported for many yearS) the ingestion and analysis of rfc3611 and rfc6035 reports from all of the devices listed on the web page above? and are prominently featured in the co-authored Polycom rfc6035 solution guide I sent to the list some months back.
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor Sent: Wednesday, October 14, 2015 10:40 AM To: Shripal Daphtary <shripald at gmail.com> Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] VoIPMonitor with Polycom Phones
Shripal,
When did they say this?
I am wondering how this will work. Today a I believe VoIP monitor shows two legs of each call:
1. Going from the underlying wholesale carrier to the service providers switch.
2. Going from the service providers switch to the customer.
Will enabling TPC - XR with phones that support it show more detail on leg 2, or will there now be 3 legs per call?
What other IP phones and gateways support RTCP-XR besides Polycom?
On Wed, Oct 14, 2015 at 9:30 AM, Shripal Daphtary <shripald at gmail.com> wrote:
According to voipmonitor:
TPC - XR is not yet supported but we plan to implement it within month
On Wed, Oct 14, 2015 at 9:12 AM Colton Conor <colton.conor at gmail.com> wrote:
I know many on the list use the VoIP Monitor application, and we are about to evaluate this application. Most of our send users use Polycom Phones, and have the Polycom Productivity Suite Application: Voice Quality Monitoring (VQmon) license on the phones.
According to this Polycom page, With Polycom Productivity Suite Application: Voice Quality Monitoring, IT Managers can monitor and troubleshoot voice quality issues more quickly. ?Transmit metrics in real time, or near real time, directly from the phone in the standard RTCP-XR (IETF RFC 3611) format ?Publish metrics using the SIP PUBLISH method ?Provide flexible reporting and alarming based on metric triggers and/or events ?Enable quick, real-time, system-wide troubleshooting while the affected customer is still on the phone
http://www.polycom.com/products-services/voice/applications/voice-quality-mo nitoring.html
My question is does VoIP Monitor collect and support the RTCP-XR (IETF RFC 3611) format? I can not seem to find any information claiming it does.
I found another page saying the Polycom VQMon software also supports SIP RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (4)
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anthony.caiozzo@telchemy.com
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colton.conor@gmail.com
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richard@teraquant.com
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shripald@gmail.com