
We are in the process of moving our MSX aka Genband S3 out of service over the following months and are wondering if there is anyone out there which does per-incident support for this platform. We are very unhappy with Genband and Voiplogic support and they only provide support via a yearly contract.

On 12/12/2012 11:26 AM, Eric Wieling wrote:
We are very unhappy with Genband and Voiplogic support
If it's not a secret, may I ask why? -- Alex Balashov - Principal Evariste Systems LLC 235 E Ponce de Leon Ave Suite 106 Decatur, GA 30030 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/, http://www.alexbalashov.com/

I may have an engineer for you give me a view to get in contact with him. On Dec 12, 2012 6:58 AM, "Eric Wieling" <EWieling at nyigc.com> wrote:
We are in the process of moving our MSX aka Genband S3 out of service over the following months and are wondering if there is anyone out there which does per-incident support for this platform. We are very unhappy with Genband and Voiplogic support and they only provide support via a yearly contract.
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participants (3)
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abalashov@evaristesys.com
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erik@eespro.com
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EWieling@nyigc.com