AT&T Answering Misdials
I misdialed a number (312) 817-1629 and got the message, "At no additional charge, AT&T can help you find a similar business in the same area, since the number you called is not in service." It then went into an IVR. Is this common? Does this break any automated systems? No, I have no desire to implement this on our numbers. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com
I realize billing for that type of call is almost nothing now days... but wouldn't that go from a call that has no billing charge what so ever to a call with a tiny bill tied to it since it was answered? If you are ATT that could add up? Just curious since it was brought up. Matthew Yaklin Network Engineer FirstLight 359 Corporate Drive ? Portsmouth, NH 03801 Mobile 603-845-5031 myaklin at firstlight.net | www.firstlight.net This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended to waive any applicable privileges. ________________________________ From: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Mike Hammett <voiceops at ics-il.net> Sent: Friday, August 16, 2019 11:24:05 AM To: Voiceops.org <voiceops at voiceops.org> Subject: [VoiceOps] AT&T Answering Misdials I misdialed a number (312) 817-1629 and got the message, "At no additional charge, AT&T can help you find a similar business in the same area, since the number you called is not in service." It then went into an IVR. Is this common? Does this break any automated systems? No, I have no desire to implement this on our numbers. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com
Interesting marketing tactic! Makes them appear helpful and accrues CABS revenue. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2019-08-16 10:29 AM, Matthew Yaklin wrote:
I realize billing for that type of call is almost nothing now days... but wouldn't that go from a call that has no billing charge what so ever to a call with a tiny bill tied to it since it was answered? If you are ATT that could add up?
Just curious since it was brought up.
MATTHEW YAKLIN Network Engineer FIRSTLIGHT 359 Corporate Drive ? Portsmouth, NH 03801 Mobile 603-845-5031 myaklin at firstlight.net | www.firstlight.net _This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed_ _not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended_ _to waive any applicable privileges._
-------------------------
FROM: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Mike Hammett <voiceops at ics-il.net> SENT: Friday, August 16, 2019 11:24:05 AM TO: Voiceops.org <voiceops at voiceops.org> SUBJECT: [VoiceOps] AT&T Answering Misdials
I misdialed a number (312) 817-1629 and got the message, "At no additional charge, AT&T can help you find a similar business in the same area, since the number you called is not in service." It then went into an IVR.
Is this common?
Does this break any automated systems?
No, I have no desire to implement this on our numbers.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest Internet Exchange http://www.midwest-ix.com _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
was the message in band? I know in other countries (such as Cyprus) your not allowed to do that. On Fri, Aug 16, 2019 at 12:02 PM Mary Lou Carey <marylou at backuptelecom.com> wrote:
Interesting marketing tactic! Makes them appear helpful and accrues CABS revenue.
MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111
On 2019-08-16 10:29 AM, Matthew Yaklin wrote:
I realize billing for that type of call is almost nothing now days... but wouldn't that go from a call that has no billing charge what so ever to a call with a tiny bill tied to it since it was answered? If you are ATT that could add up?
Just curious since it was brought up.
MATTHEW YAKLIN Network Engineer FIRSTLIGHT 359 Corporate Drive ? Portsmouth, NH 03801 Mobile 603-845-5031 myaklin at firstlight.net | www.firstlight.net _This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed_ _not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended_ _to waive any applicable privileges._
-------------------------
FROM: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Mike Hammett <voiceops at ics-il.net> SENT: Friday, August 16, 2019 11:24:05 AM TO: Voiceops.org <voiceops at voiceops.org> SUBJECT: [VoiceOps] AT&T Answering Misdials
I misdialed a number (312) 817-1629 and got the message, "At no additional charge, AT&T can help you find a similar business in the same area, since the number you called is not in service." It then went into an IVR.
Is this common?
Does this break any automated systems?
No, I have no desire to implement this on our numbers.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest Internet Exchange http://www.midwest-ix.com _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Most misdials are going to be coming from the LCA, simply because most calls come from the same LCA. So, I doubt it would attract much CABS revenue, and I don't really see an intra-LATA/reciprocal comp angle in 2019. So, I'm not sure what the point is other than perhaps some marketing initiative. -- Alex -- Alex Balashov | Principal | Evariste Systems LLC Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
They could sell the service to the ?similar businesses?. If you misdial Home Depot and they connect it they could charge HD for the connection. Or they could sell it to Lowe?s (Home Depot competitor) so if you misdial Home Depot, it goes to Lowe?s. --- Christopher Aloi ctaloi at gmail.com Sent from my iPhone
On Aug 16, 2019, at 12:55 PM, Alex Balashov <abalashov at evaristesys.com> wrote:
?Most misdials are going to be coming from the LCA, simply because most
calls come from the same LCA. So, I doubt it would attract much CABS revenue, and I don't really see an intra-LATA/reciprocal comp angle in
So, I'm not sure what the point is other than perhaps some marketing initiative.
-- Alex
-- Alex Balashov | Principal | Evariste Systems LLC
Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On Fri, Aug 16, 2019 at 01:05:07PM -0400, Christopher Aloi wrote:
They could sell the service to the ?similar businesses?. If you misdial Home Depot and they connect it they could charge HD for the connection. Or they could sell it to Lowe?s (Home Depot competitor) so if you misdial Home Depot, it goes to Lowe?s.
Yeah, that sounds plausible. If insidious. -- Alex Balashov | Principal | Evariste Systems LLC Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
Almost certainly, answering these misdials and listening is part of a robocalling detection platform. It?s a PSTN honeypot. On Fri, Aug 16, 2019 at 12:02 Mary Lou Carey <marylou at backuptelecom.com> wrote:
Interesting marketing tactic! Makes them appear helpful and accrues CABS revenue.
MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111
On 2019-08-16 10:29 AM, Matthew Yaklin wrote:
I realize billing for that type of call is almost nothing now days... but wouldn't that go from a call that has no billing charge what so ever to a call with a tiny bill tied to it since it was answered? If you are ATT that could add up?
Just curious since it was brought up.
MATTHEW YAKLIN Network Engineer FIRSTLIGHT 359 Corporate Drive ? Portsmouth, NH 03801 Mobile 603-845-5031 myaklin at firstlight.net | www.firstlight.net _This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed_ _not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended_ _to waive any applicable privileges._
-------------------------
FROM: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Mike Hammett <voiceops at ics-il.net> SENT: Friday, August 16, 2019 11:24:05 AM TO: Voiceops.org <voiceops at voiceops.org> SUBJECT: [VoiceOps] AT&T Answering Misdials
I misdialed a number (312) 817-1629 and got the message, "At no additional charge, AT&T can help you find a similar business in the same area, since the number you called is not in service." It then went into an IVR.
Is this common?
Does this break any automated systems?
No, I have no desire to implement this on our numbers.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest Internet Exchange http://www.midwest-ix.com _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Mark R Lindsey | Senior Member of Technical Staff / VP +1-229-316-0013 | Calendar: https://ecg.co/lindsey
participants (7)
-
abalashov＠evaristesys.com -
ctaloi＠gmail.com -
dovid＠telecurve.com -
lindsey＠e-c-group.com -
marylou＠backuptelecom.com -
myaklin＠firstlight.net -
voiceops＠ics-il.net