Push DTMF to IAD after call answered
I need to be able to initiate a call to an IAD and then automatically send some DTMF tones to it after it picks up. This is on Broadworks, currently using a SPA-2102 but whatever works is fine. Thoughts? Thanks, Rob
There are probably multiple ways to do this. One would be to pass the call through a call center with one agent (the IAD) and play the pre-recorded DTMF using whisper. On Oct 3, 2012, at 10:08 AM, Robert Dawson <RDawson at alliedtelecom.net> wrote:
I need to be able to initiate a call to an IAD and then automatically send some DTMF tones to it after it picks up. This is on Broadworks, currently using a SPA-2102 but whatever works is fine.
Thoughts?
Thanks,
Rob
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Oh, pre-alert greeting maybe ? thanks for pushing me in the right direction. From: PE [mailto:peeip989 at gmail.com] Sent: Wednesday, October 03, 2012 10:48 AM To: Robert Dawson Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Push DTMF to IAD after call answered There are probably multiple ways to do this. One would be to pass the call through a call center with one agent (the IAD) and play the pre-recorded DTMF using whisper. On Oct 3, 2012, at 10:08 AM, Robert Dawson <RDawson at alliedtelecom.net<mailto:RDawson at alliedtelecom.net>> wrote: I need to be able to initiate a call to an IAD and then automatically send some DTMF tones to it after it picks up. This is on Broadworks, currently using a SPA-2102 but whatever works is fine. Thoughts? Thanks, Rob _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
Doh, wrong call direction . . . From: PE [mailto:peeip989 at gmail.com] Sent: Wednesday, October 03, 2012 10:48 AM To: Robert Dawson Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Push DTMF to IAD after call answered There are probably multiple ways to do this. One would be to pass the call through a call center with one agent (the IAD) and play the pre-recorded DTMF using whisper. On Oct 3, 2012, at 10:08 AM, Robert Dawson <RDawson at alliedtelecom.net<mailto:RDawson at alliedtelecom.net>> wrote: I need to be able to initiate a call to an IAD and then automatically send some DTMF tones to it after it picks up. This is on Broadworks, currently using a SPA-2102 but whatever works is fine. Thoughts? Thanks, Rob _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
On Oct 3, 2012, at 10:08 , Robert Dawson <RDawson at alliedtelecom.net> wrote:
I need to be able to initiate a call to an IAD and then automatically send some DTMF tones to it after it picks up.
...and then what? If you ONLY need to be able to place the call, wait for the 200 OK, send DTMF via RFC2833, and then hangup, then that's one thing. (And, depending on your need for robustness, retransmission-reliability, redundancy, monitoring, logs, and accounting, you might consider sipp. Or maybe a media-server-hosted VoiceXML script on BroadWorks.) If you're expecting that after this call is connected, you want to reconnect it over to a human to have a two-way phone call, then that's going to be different.
mark at ecg.co +12293160013 http://ecg.co/lindsey
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lindsey＠e-c-group.com -
peeip989＠gmail.com -
RDawson＠alliedtelecom.net