Alex, either way - open source or commercial - you have a dependency. I have consulted for many companies offering Hosted VoIP of all flavors in North America. What I have found is that most people serious about delivering a quality service go the commercial route for scalability, support, less risk and known quantity. The ones that go open source, generally tinker. They are more enamored with the tech than the service. I have clients that use a combo of switches - Acme or Sansay with Asterisk and Meta and Taqua and BSFT. In either scenario - open source vs. commercial - retaining talent is significant. It isn't like if you go open source all your problems are easily solved. And I have seen spectacular failures from companies that went cheap, went open and crashed, because the mentality was go open, it is inexpensive. However, there is overhead with that including knowing how to cluster for scale, which very few people know how to do effectively. There is nothing wrong with open source as long as the mentality is: I am going that route to save money and offer VoIP as cheaply as possible. That is a disaster. One last example: M5 before Shoretel bought them. They dumped M6/BSFT and built their own platform. The cost of the developers to keep the platform running and upgraded was just a little cheaper than the BSFT mafia vig. There isn't a way around the cost of putting together a carrier grade service delivery platform. You pay it one way or another. Just my 2 cents from over 10 years of consulting on VoIP. -- Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 "The clever ones get support contracts for core open source software from the open source software project" Oh, indeed. But it just doesn't feel as satisfying as having a long dependency chain of medium-to-large companies to blame, escalating that blame through sclerotic TACs and offshore NOCs. :-) ? -- Alex Balashov | Principal | Evariste Systems LLC 303 Perimeter Center North, Suite 300 Atlanta, GA 30346 United States Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct) Web:http://www.evaristesys.com/, http://www.csrpswitch.com/
?I would agree with that assessment. However, as long as you're aware of what you're getting into and the structural requirements of its operation, OSS is more pivotable and flexible, and can be pivoted and flexed better and faster. That's a big if/as-long-as, though. I emphatically concur that OSS is _not_ free--nothing like free. To that end, it offers economic benefits for more than just tinkerers. Moreover, it's not a black/white continuum. We sell a commercial product based on OSS technology elements. Which side of this dichotomy is our solution in? Those customers who like to tinker can benefit from that. Those who don't can -- and they do -- treat it as a black box and don't care how it works inside. Both camps represent happy customers for us.? Peter Beckman did make an excellent point, however: the Internet of today was built out of open standards and open technologies. Everything we do, even deep in the caverns of proprietary corporate development, is inextricably bound up in OSS. So, to say that it is somehow constitutionally, ipso facto unsuitable for "production" is practically unintelligible.? ? -- Alex?Balashov?|?Principal?|?Evariste?Systems?LLC 303?Perimeter?Center?North,?Suite?300 Atlanta,?GA?30346 United?States Tel:?+1-800-250-5920?(toll-free)?/?+1-678-954-0671 (direct) Web:?http://www.evaristesys.com/, http://www.csrpswitch.com/ Sent?from?my?BlackBerry. ? Original Message ? From: Peter Rad. Sent: Friday, June 26, 2015 11:53 To: voiceops at voiceops.org Subject: [VoiceOps] Which Softswitch? Alex, either way - open source or commercial - you have a dependency. I have consulted for many companies offering Hosted VoIP of all flavors in North America. What I have found is that most people serious about delivering a quality service go the commercial route for scalability, support, less risk and known quantity. The ones that go open source, generally tinker. They are more enamored with the tech than the service. I have clients that use a combo of switches - Acme or Sansay with Asterisk and Meta and Taqua and BSFT. In either scenario - open source vs. commercial - retaining talent is significant. It isn't like if you go open source all your problems are easily solved. And I have seen spectacular failures from companies that went cheap, went open and crashed, because the mentality was go open, it is inexpensive. However, there is overhead with that including knowing how to cluster for scale, which very few people know how to do effectively. There is nothing wrong with open source as long as the mentality is: I am going that route to save money and offer VoIP as cheaply as possible. That is a disaster. One last example: M5 before Shoretel bought them. They dumped M6/BSFT and built their own platform. The cost of the developers to keep the platform running and upgraded was just a little cheaper than the BSFT mafia vig. There isn't a way around the cost of putting together a carrier grade service delivery platform. You pay it one way or another. Just my 2 cents from over 10 years of consulting on VoIP. -- Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 "The clever ones get support contracts for core open source software from the open source software project" Oh, indeed. But it just doesn't feel as satisfying as having a long dependency chain of medium-to-large companies to blame, escalating that blame through sclerotic TACs and offshore NOCs. :-) ? -- Alex Balashov | Principal | Evariste Systems LLC 303 Perimeter Center North, Suite 300 Atlanta, GA 30346 United States Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct) Web:http://www.evaristesys.com/, http://www.csrpswitch.com/ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
To your point Alex, The question isn't really about which softswitch. It is about which front end works with customers and which backend fits my needs to audit vendors and bill customers. The underlying communications technology (admittedly I am biased towards OSS myself) of how to connect to vendors and devices and what features can be offered is kind of a wash except in rare specific cases. Going into how much technical work you are willing and able to put in to expand that base offering into your vision is step 1 in evaluating any platform. Sweat equity is a real thing and directly relates to your margins. The trick though is that just because you sweat, doesn't mean there is any guarantee of payout. There is no "A" for effort. Jesse Howard -----Original Message----- From: Alex Balashov [mailto:abalashov at evaristesys.com] Sent: Friday, June 26, 2015 11:03 AM To: voiceops at voiceops.org Subject: Re: [VoiceOps] Which Softswitch? ?I would agree with that assessment. However, as long as you're aware of what you're getting into and the structural requirements of its operation, OSS is more pivotable and flexible, and can be pivoted and flexed better and faster. That's a big if/as-long-as, though. I emphatically concur that OSS is _not_ free--nothing like free. To that end, it offers economic benefits for more than just tinkerers. Moreover, it's not a black/white continuum. We sell a commercial product based on OSS technology elements. Which side of this dichotomy is our solution in? Those customers who like to tinker can benefit from that. Those who don't can -- and they do -- treat it as a black box and don't care how it works inside. Both camps represent happy customers for us. Peter Beckman did make an excellent point, however: the Internet of today was built out of open standards and open technologies. Everything we do, even deep in the caverns of proprietary corporate development, is inextricably bound up in OSS. So, to say that it is somehow constitutionally, ipso facto unsuitable for "production" is practically unintelligible. ? -- Alex Balashov | Principal | Evariste Systems LLC 303 Perimeter Center North, Suite 300 Atlanta, GA 30346 United States Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/ Sent from my BlackBerry. Original Message From: Peter Rad. Sent: Friday, June 26, 2015 11:53 To: voiceops at voiceops.org Subject: [VoiceOps] Which Softswitch? Alex, either way - open source or commercial - you have a dependency. I have consulted for many companies offering Hosted VoIP of all flavors in North America. What I have found is that most people serious about delivering a quality service go the commercial route for scalability, support, less risk and known quantity. The ones that go open source, generally tinker. They are more enamored with the tech than the service. I have clients that use a combo of switches - Acme or Sansay with Asterisk and Meta and Taqua and BSFT. In either scenario - open source vs. commercial - retaining talent is significant. It isn't like if you go open source all your problems are easily solved. And I have seen spectacular failures from companies that went cheap, went open and crashed, because the mentality was go open, it is inexpensive. However, there is overhead with that including knowing how to cluster for scale, which very few people know how to do effectively. There is nothing wrong with open source as long as the mentality is: I am going that route to save money and offer VoIP as cheaply as possible. That is a disaster. One last example: M5 before Shoretel bought them. They dumped M6/BSFT and built their own platform. The cost of the developers to keep the platform running and upgraded was just a little cheaper than the BSFT mafia vig. There isn't a way around the cost of putting together a carrier grade service delivery platform. You pay it one way or another. Just my 2 cents from over 10 years of consulting on VoIP. -- Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 "The clever ones get support contracts for core open source software from the open source software project" Oh, indeed. But it just doesn't feel as satisfying as having a long dependency chain of medium-to-large companies to blame, escalating that blame through sclerotic TACs and offshore NOCs. :-) ? -- Alex Balashov | Principal | Evariste Systems LLC 303 Perimeter Center North, Suite 300 Atlanta, GA 30346 United States Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct) Web:http://www.evaristesys.com/, http://www.csrpswitch.com/ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ________________________________ This e-mail and any attachments are confidential. If it is not intended for you, please notify the sender, and please erase and ignore the contents.
We had the same situation going on when M6 was EOL by Broadsoft and they wanted us to move into Broadowrks. Clearly, not an option if you want to remain profitable. After evaluating Freeswitch and Asterisk multi tenant version, Metaswitch, Genband and Broadworks, we decided to move forward with NetSapiens and we cannot be happier. Let me know if you need any specific info that will help more. * carlos.* *lahrssen *President & CEO www.nexogy.com p 305.503-5295 T: @lahrssen Blog: bit.ly/CL-Blog *____________________ * *Mobility in a modern world is a must. Let nexogy* * mobile applications take you anywhere you want to go, with no pins, no access numbers, and low international rates. It?s that easy, it?s nexogy...empower your communications * STATEMENT OF CONFIDENTIALITY AND PRIVILEGE The information contained in this e-mail communication may be confidential and privileged. It is intended only for the use of the individual or entity identified. If you are not the intended recipient, please do not disseminate, distribute, or copy. Instead, please notify us at 305-358-8952 and immediately delete this message. Please consider the environment before printing this email. On Fri, Jun 26, 2015 at 11:53 AM, Peter Rad. <peter at 4isps.com> wrote:
Alex, either way - open source or commercial - you have a dependency.
I have consulted for many companies offering Hosted VoIP of all flavors in North America. What I have found is that most people serious about delivering a quality service go the commercial route for scalability, support, less risk and known quantity.
The ones that go open source, generally tinker. They are more enamored with the tech than the service.
I have clients that use a combo of switches - Acme or Sansay with Asterisk and Meta and Taqua and BSFT.
In either scenario - open source vs. commercial - retaining talent is significant.
It isn't like if you go open source all your problems are easily solved.
And I have seen spectacular failures from companies that went cheap, went open and crashed, because the mentality was go open, it is inexpensive. However, there is overhead with that including knowing how to cluster for scale, which very few people know how to do effectively.
There is nothing wrong with open source as long as the mentality is: I am going that route to save money and offer VoIP as cheaply as possible. That is a disaster.
One last example: M5 before Shoretel bought them. They dumped M6/BSFT and built their own platform. The cost of the developers to keep the platform running and upgraded was just a little cheaper than the BSFT mafia vig.
There isn't a way around the cost of putting together a carrier grade service delivery platform. You pay it one way or another.
Just my 2 cents from over 10 years of consulting on VoIP.
-- Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
"The clever ones get support contracts for core open source software from the open source software project"
Oh, indeed. But it just doesn't feel as satisfying as having a long dependency chain of medium-to-large companies to blame, escalating that blame through sclerotic TACs and offshore NOCs. :-) ? -- Alex Balashov | Principal | Evariste Systems LLC 303 Perimeter Center North, Suite 300 Atlanta, GA 30346 United States
Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct) Web:http://www.evaristesys.com/, http://www.csrpswitch.com/
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (4)
-
abalashov＠evaristesys.com -
clahrssen＠nexogy.com -
jhoward＠ShoreTel.com -
peter＠4isps.com