Can you be more specific? Data, voice? (assuming voice, but what kind) Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues Anyone else having a large issue with Level 3?
Voice issues is what I am looking at. On Wed, Feb 25, 2015 at 11:07 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote:
Can you be more specific?
Data, voice? (assuming voice, but what kind)
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues
Anyone else having a large issue with Level 3?
TF, DID, LD... ? Our TFNs seem to be working fine. What?s the issue, voice quality or completion? Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers | *From:* Michael Jacobs [mailto:mjacobs76 at gmail.com] *Sent:* Wednesday, February 25, 2015 12:09 PM *To:* Ivan Kovacevic *Cc:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Level 3 Issues Voice issues is what I am looking at. On Wed, Feb 25, 2015 at 11:07 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote: Can you be more specific? Data, voice? (assuming voice, but what kind) Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues Anyone else having a large issue with Level 3?
inbound -- ELS, all one way audio. On Wed, Feb 25, 2015 at 12:10 PM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote:
TF, DID, LD... ?
Our TFNs seem to be working fine.
What?s the issue, voice quality or completion?
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers |
*From:* Michael Jacobs [mailto:mjacobs76 at gmail.com] *Sent:* Wednesday, February 25, 2015 12:09 PM *To:* Ivan Kovacevic *Cc:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Level 3 Issues
Voice issues is what I am looking at.
On Wed, Feb 25, 2015 at 11:07 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote:
Can you be more specific?
Data, voice? (assuming voice, but what kind)
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues
Anyone else having a large issue with Level 3?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
seeing TF issues and normal call completion over here FYI Zak Rupas VoIP Engineer *SimpleSignal* Anywhere: 303-242-8606 On Wed, Feb 25, 2015 at 10:09 AM, Michael Jacobs <mjacobs76 at gmail.com> wrote:
Voice issues is what I am looking at.
On Wed, Feb 25, 2015 at 11:07 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote:
Can you be more specific?
Data, voice? (assuming voice, but what kind)
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues
Anyone else having a large issue with Level 3?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
We are seeing clean call setups/tear down on Toll-Free with no audio complaints. I believe we are on the San Jose switch. From: Zak Rupas <zak at simplesignal.com<mailto:zak at simplesignal.com>> Date: Wednesday, February 25, 2015 at 10:13 AM To: Michael Jacobs <mjacobs76 at gmail.com<mailto:mjacobs76 at gmail.com>> Cc: "voiceops at voiceops.org<mailto:voiceops at voiceops.org>" <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> Subject: Re: [VoiceOps] Level 3 Issues seeing TF issues and normal call completion over here FYI Zak Rupas VoIP Engineer SimpleSignal Anywhere: 303-242-8606 [https://docs.google.com/uc?export=download&id=0B4JIPE-HkXDaSERnbENRU05fSVE&r...] On Wed, Feb 25, 2015 at 10:09 AM, Michael Jacobs <mjacobs76 at gmail.com<mailto:mjacobs76 at gmail.com>> wrote: Voice issues is what I am looking at. On Wed, Feb 25, 2015 at 11:07 AM, Ivan Kovacevic <ivan.kovacevic at startelecom.ca<mailto:ivan.kovacevic at startelecom.ca>> wrote: Can you be more specific? Data, voice? (assuming voice, but what kind) Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca<http://www.startelecom.ca/> | SIP Based Services for Contact Centers From: VoiceOps [mailto:voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>] On Behalf Of Michael Jacobs Sent: Wednesday, February 25, 2015 12:06 PM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: [VoiceOps] Level 3 Issues Anyone else having a large issue with Level 3? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
Seems like impacting TF inbound (we are seeing multiple INVITEs for same call) as well as outbound LD getting 404s. been on the phone with TAC *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 10:06 AM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues Anyone else having a large issue with Level 3?
On 02/25/2015 12:05 PM, Michael Jacobs wrote:
Anyone else having a large issue with Level 3?
Can you be less specific? ;-) -- Alex Balashov - Principal Evariste Systems LLC 235 E Ponce de Leon Ave Suite 106 Decatur, GA 30030 United States Tel: +1-678-954-0670 Web: http://www.evaristesys.com/, http://www.alexbalashov.com/
Orig or Term? I have active calls currently both Orig and Term from Level 3. Haven't had any reports yet. Mauricio On Wed, Feb 25, 2015 at 11:05 AM, Michael Jacobs <mjacobs76 at gmail.com> wrote:
Anyone else having a large issue with Level 3?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Mauricio Lizano 8821-6575 http://cr.linkedin.com/pub/mauricio-lizano/14/162/5b5
Looks like Level-3 inbound TF service is down for last 30 min. Anyone else with same problem. Feby Francis From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Michael Jacobs Sent: Wednesday, February 25, 2015 12:06 PM To: voiceops at voiceops.org Subject: [VoiceOps] Level 3 Issues Anyone else having a large issue with Level 3?
anyone engaged with Level 3 TAC being told any updates or reason why? I keep calling and get robo responses Zak Rupas VoIP Engineer *SimpleSignal* Anywhere: 303-242-8606 On Wed, Feb 25, 2015 at 10:18 AM, Feby Francis <feby.francis at crosstel.com> wrote:
Looks like Level-3 inbound TF service is down for last 30 min.
Anyone else with same problem.
Feby Francis
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues
Anyone else having a large issue with Level 3?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
We had inbound TF failures from the Level3 Dallas NBS from approx 11:10 EDT to 12:20 EDT. On Feb 25, 2015, at 12:24 PM, Zak Rupas <zak at simplesignal.com<mailto:zak at simplesignal.com>> wrote: anyone engaged with Level 3 TAC being told any updates or reason why? I keep calling and get robo responses Zak Rupas VoIP Engineer SimpleSignal Anywhere: 303-242-8606 [https://docs.google.com/uc?export=download&id=0B4JIPE-HkXDaSERnbENRU05fSVE&r...] On Wed, Feb 25, 2015 at 10:18 AM, Feby Francis <feby.francis at crosstel.com<mailto:feby.francis at crosstel.com>> wrote: Looks like Level-3 inbound TF service is down for last 30 min. Anyone else with same problem. Feby Francis From: VoiceOps [mailto:voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>] On Behalf Of Michael Jacobs Sent: Wednesday, February 25, 2015 12:06 PM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: [VoiceOps] Level 3 Issues Anyone else having a large issue with Level 3? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
Yes, matches our time window. Level3 did a very poor job managing this. NO network events still posted on their portal and NOC had no idea, while their team was obviously working to fix it in the background. *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Lunsford *Sent:* Wednesday, February 25, 2015 10:39 AM *To:* Zak Rupas *Cc:* VoiceOps at voiceops.org *Subject:* Re: [VoiceOps] Level 3 Issues We had inbound TF failures from the Level3 Dallas NBS from approx 11:10 EDT to 12:20 EDT. On Feb 25, 2015, at 12:24 PM, Zak Rupas <zak at simplesignal.com> wrote: anyone engaged with Level 3 TAC being told any updates or reason why? I keep calling and get robo responses Zak Rupas VoIP Engineer *SimpleSignal* Anywhere: 303-242-8606 On Wed, Feb 25, 2015 at 10:18 AM, Feby Francis <feby.francis at crosstel.com> wrote: Looks like Level-3 inbound TF service is down for last 30 min. Anyone else with same problem. Feby Francis *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues Anyone else having a large issue with Level 3? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
That, or the problem fixed itself and Level 3 is just now starting to realize they had an issue an hour ago. :) On Wed, Feb 25, 2015 at 12:26 PM, Ujjval Karihaloo <ujjval at simplesignal.com> wrote:
Yes, matches our time window.
Level3 did a very poor job managing this. NO network events still posted on their portal and NOC had no idea, while their team was obviously working to fix it in the background.
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Lunsford *Sent:* Wednesday, February 25, 2015 10:39 AM *To:* Zak Rupas *Cc:* VoiceOps at voiceops.org *Subject:* Re: [VoiceOps] Level 3 Issues
We had inbound TF failures from the Level3 Dallas NBS from approx 11:10 EDT to 12:20 EDT.
On Feb 25, 2015, at 12:24 PM, Zak Rupas <zak at simplesignal.com> wrote:
anyone engaged with Level 3 TAC being told any updates or reason why? I keep calling and get robo responses
Zak Rupas VoIP Engineer *SimpleSignal* Anywhere: 303-242-8606
On Wed, Feb 25, 2015 at 10:18 AM, Feby Francis <feby.francis at crosstel.com> wrote:
Looks like Level-3 inbound TF service is down for last 30 min.
Anyone else with same problem.
Feby Francis
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues
Anyone else having a large issue with Level 3?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Mauricio Lizano 8821-6575 http://cr.linkedin.com/pub/mauricio-lizano/14/162/5b5
Fyi ... update from Level3 The IP NOC advised that the technician who performed the card replacement implemented an incorrect isolation procedure which inadvertently caused the impact for voice and IP customers. All services are restored and remain stable. Ujjval K
On Feb 25, 2015, at 11:41 AM, Mauricio Lizano <mauricio.lizano at gmail.com> wrote:
That, or the problem fixed itself and Level 3 is just now starting to realize they had an issue an hour ago. :)
On Wed, Feb 25, 2015 at 12:26 PM, Ujjval Karihaloo <ujjval at simplesignal.com> wrote: Yes, matches our time window.
Level3 did a very poor job managing this. NO network events still posted on their portal and NOC had no idea, while their team was obviously working to fix it in the background.
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Michael Lunsford Sent: Wednesday, February 25, 2015 10:39 AM To: Zak Rupas Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Level 3 Issues
We had inbound TF failures from the Level3 Dallas NBS from approx 11:10 EDT to 12:20 EDT.
On Feb 25, 2015, at 12:24 PM, Zak Rupas <zak at simplesignal.com> wrote:
anyone engaged with Level 3 TAC being told any updates or reason why? I keep calling and get robo responses
Zak Rupas VoIP Engineer SimpleSignal Anywhere: 303-242-8606
On Wed, Feb 25, 2015 at 10:18 AM, Feby Francis <feby.francis at crosstel.com> wrote:
Looks like Level-3 inbound TF service is down for last 30 min.
Anyone else with same problem.
Feby Francis
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Michael Jacobs Sent: Wednesday, February 25, 2015 12:06 PM To: voiceops at voiceops.org Subject: [VoiceOps] Level 3 Issues
Anyone else having a large issue with Level 3?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Mauricio Lizano 8821-6575 http://cr.linkedin.com/pub/mauricio-lizano/14/162/5b5 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I'm seeing stuff normalize. Is everybody else seeing the same? Has anybody gotten a response from Level 3? Thanks, Mauricio On Wed, Feb 25, 2015 at 11:24 AM, Zak Rupas <zak at simplesignal.com> wrote:
anyone engaged with Level 3 TAC being told any updates or reason why? I keep calling and get robo responses
Zak Rupas VoIP Engineer *SimpleSignal* Anywhere: 303-242-8606
On Wed, Feb 25, 2015 at 10:18 AM, Feby Francis <feby.francis at crosstel.com> wrote:
Looks like Level-3 inbound TF service is down for last 30 min.
Anyone else with same problem.
Feby Francis
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues
Anyone else having a large issue with Level 3?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Mauricio Lizano 8821-6575 http://cr.linkedin.com/pub/mauricio-lizano/14/162/5b5
participants (10)
-
abalashov＠evaristesys.com -
feby.francis＠crosstel.com -
gmina＠connectfirst.com -
ivan.kovacevic＠startelecom.ca -
mauricio.lizano＠gmail.com -
michael＠gogreencloud.com -
mjacobs76＠gmail.com -
shripald＠gmail.com -
ujjval＠simplesignal.com -
zak＠simplesignal.com