Alrighty all, I'm wondering whose been a successful, competent, reliable provider in your opinion. I don't want to ramble on about any specific company, but I have a gripe with one of my carriers. Currently I use Level3, Global and Verizon. Anyone have other reliable providers who don't make full-blown equipment swapouts without change management (reversion) plans during business hours ;) Difficult to find an all-inclusive list of carriers. I know about XO and Qwest, but anyone else using a reliable peer I'm overlooking. Off-list replies welcomed however, I wouldn't want to hear full-blown gripes. I've had enough from clients this week due to one of my carriers and their desire to yank/change equipment without 1) notifying us of a change(potential outage) not reverting/resolving fast enough. So imagine your entire VoIP ITSP infrastructure down the first time for 8+ hours, only for the same carrier to come back and do the exact same thing within 10 days for 9+ hours more. Yes sir/maam, I've had headaches this week. -- =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett 227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
Oh, boy, you'll get an ear-full on this one! Level3 is a bit dangerous (replaced media gateways without telling anyone, seriously broke one of our apps; "its just RTP, what can go wrong?") Verizon is somewhat crippled ("we don't support 491s, they're optional and glare can't occur on phone networks") There's not a one of them with a national footprint that really inspires confidence. Until the ITSP carriers have the similarly burdensome FCC-mandated outage reporting requirements as Common Carriers, I don't look for any change. Competition might help, but competition among telcos is like a race among zebras. As a zebra, I don't have to run particularly well or fast, I just have to run better and faster than at least one other zebra. Telcos don't have to not suck, they just have to suck less than at least one other telco. Sadly, you're probably working with some of the best ones out there. David On Sat, Aug 22, 2009 at 5:59 AM, J. Oquendo<sil at infiltrated.net> wrote:
Alrighty all, I'm wondering whose been a successful, competent, reliable provider in your opinion. I don't want to ramble on about any specific company, but I have a gripe with one of my carriers.
Currently I use Level3, Global and Verizon. Anyone have other reliable providers who don't make full-blown equipment swapouts without change management (reversion) plans during business hours ;)
Difficult to find an all-inclusive list of carriers. I know about XO and Qwest, but anyone else using a reliable peer I'm overlooking. Off-list replies welcomed however, I wouldn't want to hear full-blown gripes. I've had enough from clients this week due to one of my carriers and their desire to yank/change equipment without 1) notifying us of a change(potential outage) not reverting/resolving fast enough. So imagine your entire VoIP ITSP infrastructure down the first time for 8+ hours, only for the same carrier to come back and do the exact same thing within 10 days for 9+ hours more. Yes sir/maam, I've had headaches this week.
--
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett
227C 5D35 7DCB 0893 95AA ?4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
J. Oquendo wrote:
Currently I use Level3, Global and Verizon. Anyone have other reliable providers who don't make full-blown equipment swapouts without change management (reversion) plans during business hours ;)
That's probably a little too ambitious to be realistic. -- Alex Balashov - Principal Evariste Systems Web : http://www.evaristesys.com/ Tel : (+1) (678) 954-0670 Direct : (+1) (678) 954-0671
J. Oquendo wrote:
Alrighty all, I'm wondering whose been a successful, competent, reliable provider in your opinion.
Resurrecting this thread, does anyone have experience with O1 Telecom for SIP trunking? Reliability, customer service, clue level, etc.? That's the letter "o" and the number "one". Weird name, I guess they wanted a two-character domain. On-list or off-list replies are fine. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV
We use O1 as one of our peers. There is the occasional termination issue where they serve rejection messages in audio without a sip code for us to route advance, on the whole they aren't bad, but nothing really stands out either way. Origination footprint is limited to CA, so that just is what it is. On Fri, 2009-08-28 at 12:56 -0700, Jay Hennigan wrote:
J. Oquendo wrote:
Alrighty all, I'm wondering whose been a successful, competent, reliable provider in your opinion.
Resurrecting this thread, does anyone have experience with O1 Telecom for SIP trunking? Reliability, customer service, clue level, etc.?
That's the letter "o" and the number "one". Weird name, I guess they wanted a two-character domain.
On-list or off-list replies are fine.
-- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
anorexicpoodle wrote:
We use O1 as one of our peers. There is the occasional termination issue where they serve rejection messages in audio without a sip code for us to route advance, on the whole they aren't bad, but nothing really stands out either way.
Are you sure that's them and not a far-end switch? What kind of rejection is it? Certain kinds of rejections don't get translated to signaling-plane feedback and instead are conveyed via in-band audio message, per de facto SIP<->ISUP convention. -- Alex Balashov - Principal Evariste Systems Web : http://www.evaristesys.com/ Tel : (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (678) 237-1775
Usually a 4xx class message is what the audible code would map to however since all their term is in-network and bypassing them and sending the call elsewhere yields no such problem it would seem to indicate they are the ones screwing the pooch on those instances. Like I said however these instances aren't all that common but can be a pain when they arise. On Fri, 2009-08-28 at 22:30 -0400, Alex Balashov wrote:
anorexicpoodle wrote:
We use O1 as one of our peers. There is the occasional termination issue where they serve rejection messages in audio without a sip code for us to route advance, on the whole they aren't bad, but nothing really stands out either way.
Are you sure that's them and not a far-end switch?
What kind of rejection is it? Certain kinds of rejections don't get translated to signaling-plane feedback and instead are conveyed via in-band audio message, per de facto SIP<->ISUP convention.
We have worked with O1 as a vendor, not a customer, and have found them very capable and having their act together in point of business process. We also have a mutual customer who has resold about a dozen of their circuit products and speaks very highly of their reliability and availability. -- Sent from mobile device On Aug 28, 2009, at 3:56 PM, Jay Hennigan <jay at west.net> wrote:
J. Oquendo wrote:
Alrighty all, I'm wondering whose been a successful, competent, reliable provider in your opinion.
Resurrecting this thread, does anyone have experience with O1 Telecom for SIP trunking? Reliability, customer service, clue level, etc.?
That's the letter "o" and the number "one". Weird name, I guess they wanted a two-character domain.
On-list or off-list replies are fine.
-- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (5)
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abalashov＠evaristesys.com -
anorexicpoodle＠gmail.com -
hiersd＠gmail.com -
jay＠west.net -
sil＠infiltrated.net