Looking for Vonage contact

We ported a number a Vonage customer number away from Vonage last week. The actual carrier was Paetec. The number port completed but Vonage hasn't deleted the number from their system. Customers on Vonage cannot call the number but the rest of the world can. Vonage customer service is worthless, hold -> transfer -> disconnect Does anyone have a contact at Vonage for port out of level 3 support? Thanks -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760

You're best chance may be getting a Vonage customer to call into the support line and complain that they can't call that number. Frank -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matthew S. Crocker Sent: Wednesday, December 01, 2010 12:28 PM To: voiceops Subject: [VoiceOps] Looking for Vonage contact We ported a number a Vonage customer number away from Vonage last week. The actual carrier was Paetec. The number port completed but Vonage hasn't deleted the number from their system. Customers on Vonage cannot call the number but the rest of the world can. Vonage customer service is worthless, hold -> transfer -> disconnect Does anyone have a contact at Vonage for port out of level 3 support? Thanks -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (2)
-
frnkblk@iname.com
-
matthew@corp.crocker.com