FYI I am logged into their portal. dw On Fri, Oct 31, 2014 at 8:11 AM, Peter Beckman <beckman at angryox.com> wrote:

I noticed that at 7:48am EDT to 7:53am EDT, the Vitelity Portal and API became unavailable, then back up, then back down again at 7:57am and is still down.

This outage is not affecting calls.

The emergency contact information I have isn't reaching anyone. Does anyone have a method to reach Vitelity in an outage?

Beckman ------------------------------------------------------------ --------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ------------------------------------------------------------ --------------- _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

-- [image: Ringfree Communications, Inc] <http://ringfree.biz/> David Wessell / President 828-575-0030 x101/ david at ringfree.biz Ringfree Communications, Inc Office: 828-575-0030 / Fax: 888-243-7830 PO BOX 1994 Hendersonville, NC 28793 http://ringfree.biz This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. Company Name is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.

Vitelity sent this back and said it could be shared with the list. The networks ops line is 303.900.5300 There should be someone always answering that as well as emergency tickets. They ask that the number be used for emergencies only. For all routine requests use the normal support lines. Thanks David On Fri, Oct 31, 2014 at 8:11 AM, Peter Beckman <beckman at angryox.com> wrote:

I noticed that at 7:48am EDT to 7:53am EDT, the Vitelity Portal and API became unavailable, then back up, then back down again at 7:57am and is still down.

This outage is not affecting calls.

The emergency contact information I have isn't reaching anyone. Does anyone have a method to reach Vitelity in an outage?

Beckman ------------------------------------------------------------ --------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ------------------------------------------------------------ --------------- _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

-- [image: Ringfree Communications, Inc] <http://ringfree.biz/> David Wessell / President 828-575-0030 x101/ david at ringfree.biz Ringfree Communications, Inc Office: 828-575-0030 / Fax: 888-243-7830 PO BOX 1994 Hendersonville, NC 28793 http://ringfree.biz This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. Company Name is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.