Has anyone received a traceback request from a party other than the ITG or a law enforcement agency? Is there any law or rule that requires a carrier to respond to a traceback request from the general public? A private individual has contacted us requesting a traceback based on our STIR/SHAKEN signature, but they are not a member of the ITG and do not have any accompanying legal device like a subpoena. They also do not appear to be a carrier, and I question whether this person's own carrier should be passing the Identity header to them at all. This person has been citing 47 U.S. Code ? 222(d)(2), claiming there is no restriction on who CPNI can be shared with, but I don't believe this gives them any standing to request a trackback without a legal device. We've engaged our own counsel about this, but I'm curious what other carriers have been experiencing. Calvin Ellison Systems Architect calvin.ellison at voxox.com +1 (213) 285-0555 <http://voxox.com> <https://www.facebook.com/VOXOX/> <https://www.instagram.com/voxoxofficial/> <https://www.linkedin.com/company/3573541/admin/> <https://twitter.com/Voxox> The information contained herein is confidential and privileged information or work product intended only for the individual or entity to whom it is addressed. Any unauthorized use, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately.
We had someone demand info once, but he didn't cite any laws and just claimed he was entitled to it because he was being harassed (collections company). Of course you can imagine how much sand we told him to pound. In your case, I would default to no info given, CPNI or not, unless there's a legal requirement to provide it. It's hard to prove a negative, but I've never heard of any requirement to provide customer info or even to have ANY conversation with a random person. On Wed, Mar 23, 2022 at 9:55 AM Calvin Ellison <calvin.ellison at voxox.com> wrote:
Has anyone received a traceback request from a party other than the ITG or a law enforcement agency?
Is there any law or rule that requires a carrier to respond to a traceback request from the general public?
A private individual has contacted us requesting a traceback based on our STIR/SHAKEN signature, but they are not a member of the ITG and do not have any accompanying legal device like a subpoena. They also do not appear to be a carrier, and I question whether this person's own carrier should be passing the Identity header to them at all. This person has been citing 47 U.S. Code ? 222(d)(2), claiming there is no restriction on who CPNI can be shared with, but I don't believe this gives them any standing to request a trackback without a legal device.
We've engaged our own counsel about this, but I'm curious what other carriers have been experiencing.
Calvin Ellison
Systems Architect
calvin.ellison at voxox.com
+1 (213) 285-0555
<https://www.facebook.com/VOXOX/> <https://www.instagram.com/voxoxofficial/> <https://www.linkedin.com/company/3573541/admin/> <https://twitter.com/Voxox>
The information contained herein is confidential and privileged information or work product intended only for the individual or entity to whom it is addressed. Any unauthorized use, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately. _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I wouldn't give anyone information about a customer, but if they had a complaint about one of your customers making fraudulent calls I would investigate it internally. The request should come in writing from a documented carrier though. Not just a concerned individual. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2022-03-23 11:46 AM, Calvin Ellison wrote:
Has anyone received a traceback request from a party other than the ITG or a law enforcement agency?
Is there any law or rule that requires a carrier to respond to a traceback request from the general public?
A private individual has contacted us requesting a traceback based on our STIR/SHAKEN signature, but they are not a member of the ITG and do not have any accompanying legal device like a subpoena. They also do not appear to be a carrier, and I question whether this person's own carrier should be passing the Identity header to them at all. This person has been citing 47 U.S. Code ? 222(d)(2), claiming there is no restriction on who CPNI can be shared with, but I don't believe this gives them any standing to request a trackback without a legal device.
We've engaged our own counsel about this, but I'm curious what other carriers have been experiencing.
Calvin Ellison
Systems Architect
calvin.ellison at voxox.com
+1 (213) 285-0555
[1]
[2] [3] [4] [5] The information contained herein is confidential and privileged information or work product intended only for the individual or entity to whom it is addressed. Any unauthorized use, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately.
Links: ------ [1] http://voxox.com [2] https://www.facebook.com/VOXOX/ [3] https://www.instagram.com/voxoxofficial/ [4] https://www.linkedin.com/company/3573541/admin/ [5] https://twitter.com/Voxox _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (3)
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caalvarez＠gmail.com -
calvin.ellison＠voxox.com -
marylou＠backuptelecom.com