Good Morning- I am a new member and wanted to ask a quick question. I am doing interop testing of the Linksys 942 with Broadsoft. I was able to get it working finally! However the phone reboots after 5 minutes. I have been tweaking the timers but need the phone to work with provisioning if need be but still not reboot so quickly. Can someone out there please share their timer values? I used the following per Broadsoft but my phone is still rebooting: Spa942.xml <!-- Resync_Periodic ua="na"></Resync_Periodic --> <Upgrade_Enable group="Provisioning/Firmware_Upgrade">Yes</Upgrade_Enable> <Upgrade_Error_Retry_Delay group="Provisioning/Firmware_Upgrade">160</Upgrade_Error_Retry_Delay> <Resync_Error_Retry_Delay ua="na">3600</Resync_Error_Retry_Delay> <Forced_Resync_Delay ua="na">1400</Forced_Resync_Delay> <Resync_From_SIP ua="na">Yes</Resync_From_SIP> <Resync_After_Upgrade_Attempt ua="na">Yes</Resync_After_Upgrade_Attempt> <Resync_Fails_On_FNF ua="na">Yes</Resync_Fails_On_FNF> *Thanks?* Zak Rupas | Tier 3 Engineer [image: Description: cid:image001.png at 01CBDE2D.5E1CC730] Support Line 303-242-8616 Option 1 www.simplesignal.com
Can you post the rest of the config file? Christian Pena Sr Supervisor, NOC EarthLink Business E: christian.pena at corp.earthlink.com O: 786-363-0460 | F: 786-363-0206 From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Zak Rupas Sent: Wednesday, July 06, 2011 12:36 PM To: voiceops at voiceops.org Subject: [VoiceOps] SPA942 Timers and Profile Rules Good Morning- I am a new member and wanted to ask a quick question. I am doing interop testing of the Linksys 942 with Broadsoft. I was able to get it working finally! However the phone reboots after 5 minutes. I have been tweaking the timers but need the phone to work with provisioning if need be but still not reboot so quickly. Can someone out there please share their timer values? I used the following per Broadsoft but my phone is still rebooting: Spa942.xml <!-- Resync_Periodic ua="na"></Resync_Periodic --> <Upgrade_Enable group="Provisioning/Firmware_Upgrade">Yes</Upgrade_Enable> <Upgrade_Error_Retry_Delay group="Provisioning/Firmware_Upgrade">160</Upgrade_Error_Retry_Delay> <Resync_Error_Retry_Delay ua="na">3600</Resync_Error_Retry_Delay> <Forced_Resync_Delay ua="na">1400</Forced_Resync_Delay> <Resync_From_SIP ua="na">Yes</Resync_From_SIP> <Resync_After_Upgrade_Attempt ua="na">Yes</Resync_After_Upgrade_Attempt> <Resync_Fails_On_FNF ua="na">Yes</Resync_Fails_On_FNF> Thanks- Zak Rupas | Tier 3 Engineer Support Line 303-242-8616 Option 1 www.simplesignal.com <http://www.simplesignal.com/>
Christian and VoiceOps- Here are my files. This is my pointer file and I named is spa942.xml My phone works great and I am able to do SCA. Hopefully you guys will have some insight of how to stabilize the phone from rebooting.. I am running out of hair over here J <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <flat-profile> <Profile_Rule ua="na">tftp:// 12.34.56.78/$MA.xml</Profile_Rule> <Profile_Rule_B group="Provisioning/Configuration_Profile">tftp:// 12.34.56.78/942System.xml </Profile_Rule_B> <!-- Resync_Periodic ua="na"></Resync_Periodic --> <Upgrade_Enable group="Provisioning/Firmware_Upgrade">Yes</Upgrade_Enable> <Upgrade_Error_Retry_Delay group="Provisioning/Firmware_Upgrade">160</Upgrade_Error_Retry_Delay> <Resync_Error_Retry_Delay ua="na">3600</Resync_Error_Retry_Delay> <Forced_Resync_Delay ua="na">1400</Forced_Resync_Delay> <Resync_From_SIP ua="na">Yes</Resync_From_SIP> <Resync_After_Upgrade_Attempt ua="na">Yes</Resync_After_Upgrade_Attempt> <Resync_Fails_On_FNF ua="na">Yes</Resync_Fails_On_FNF> <Upgrade_Rule group="Provisioning/Firmware_Upgrade">tftp://12.34.56.78/SPA942-6-1-3a.bin </Upgrade_Rule> </flat-profile> -------------------------------------------------------------------------------------------------------------------------- SPA mac.xml file (mac.xml) <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <flat-profile xmlns="http://www.sipura.net/xsd/SPA941" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.sipura.net/xsd/SPA941 http://www.sipura.net/xsd/SPA941/SPA941-5-1-5.xsd"> <!-- Speed Dial --> <Speed_Dial_2 ua="rw">*50</Speed_Dial_2> <Speed_Dial_3 ua="rw"></Speed_Dial_3> <Speed_Dial_4 ua="rw"></Speed_Dial_4> <Speed_Dial_5 ua="rw"></Speed_Dial_5> <Speed_Dial_6 ua="rw"></Speed_Dial_6> <Speed_Dial_7 ua="rw"></Speed_Dial_7> <Speed_Dial_8 ua="rw"></Speed_Dial_8> <Speed_Dial_9 ua="rw"></Speed_Dial_9> <!-- General --> <Station_Name ua="na">Simply Linksys</Station_Name> <Voice_Mail_Number ua="na">1234</Voice_Mail_Number> <Text_Logo ua="na">VoiceOps</Text_Logo> <!-- General --> <Line_Enable_1_ ua="na">Yes</Line_Enable_1_> <!-- Share Line Appearance --> <Share_Ext_1_ ua="na">private</Share_Ext_1_> <!-- options: private/shared --> <Shared_User_ID_1_ ua="na"></Shared_User_ID_1_> <Subscription_Expires_1_ ua="na">3600</Subscription_Expires_1_> <!-- Proxy and Registration --> <Proxy_1_ ua="na">1.2.3.4 </Proxy_1_> <Use_OB_Proxy_In_Dialog_1_ ua="na">No</Use_OB_Proxy_In_Dialog_1_> <Register_1_ ua="na">Yes</Register_1_> <Make_Call_Without_Reg_1_ ua="na">No</Make_Call_Without_Reg_1_> <Ans_Call_Without_Reg_1_ ua="na">No</Ans_Call_Without_Reg_1_> <!-- Subscriber Information --> <Display_Name_1_ ua="na">SPA 942</Display_Name_1_> <User_ID_1_ ua="na">3033333333</User_ID_1_> <Password_1_ ua="na">life1</Password_1_> <Use_Auth_ID_1_ ua="na">Yes</Use_Auth_ID_1_> <Auth_ID_1_ ua="na">3033333333</Auth_ID_1_> <Line_Enable_2_ ua="na">Yes</Line_Enable_2_> <!-- Share Line Appearance --> <Share_Ext_2_ ua="na">shared</Share_Ext_2_> <!-- options: private/shared --> <Shared_User_ID_2_ ua="na">3033332222b</Shared_User_ID_2_> <Subscription_Expires_2_ ua="na">3600</Subscription_Expires_2_> <!-- Proxy and Registration --> <Proxy_2_ ua="na">1.2.3.4</Proxy_2_> <Register_2_ ua="na">Yes</Register_2_> <Make_Call_Without_Reg_2_ ua="na">No</Make_Call_Without_Reg_2_> <Register_Expires_2_ ua="na">3600</Register_Expires_2_> <Ans_Call_Without_Reg_2_ ua="na">No</Ans_Call_Without_Reg_2_> <!-- Subscriber Information --> <Display_Name_2_ ua="na">SCA to Poly</Display_Name_2_> <User_ID_2_ ua="na">3033332222b </User_ID_2_> <Password_2_ ua="na">life11</Password_2_> <Use_Auth_ID_2_ ua="na">Yes</Use_Auth_ID_2_> <Auth_ID_2_ ua="na">3033336666</Auth_ID_2_> <Line_Enable_3_ ua="na">No</Line_Enable_3_> <!-- Share Line Appearance --> <Share_Ext_3_ ua="na">private</Share_Ext_3_> <!-- options: private/shared --> <Shared_User_ID_3_ ua="na"></Shared_User_ID_3_> <Subscription_Expires_3_ ua="na">3600</Subscription_Expires_3_> <!-- Proxy and Registration --> <Proxy_3_ ua="na"></Proxy_3_> <Register_3_ ua="na">No</Register_3_> <Make_Call_Without_Reg_3_ ua="na">No</Make_Call_Without_Reg_3_> <Register_Expires_3_ ua="na">3600</Register_Expires_3_> <Ans_Call_Without_Reg_3_ ua="na">No</Ans_Call_Without_Reg_3_> <!-- Subscriber Information --> <Display_Name_3_ ua="na"></Display_Name_3_> <User_ID_3_ ua="na"></User_ID_3_> <Password_3_ ua="na"></Password_3_> <Use_Auth_ID_3_ ua="na"></Use_Auth_ID_3_> <Auth_ID_3_ ua="na"></Auth_ID_3_> <Line_Enable_4_ ua="na">No</Line_Enable_4_> <!-- Share Line Appearance --> <Share_Ext_4_ ua="na"></Share_Ext_4_> <!-- options: private/shared --> <Shared_User_ID_4_ ua="na"></Shared_User_ID_4_> <Subscription_Expires_4_ ua="na">3600</Subscription_Expires_4_> <!-- Proxy and Registration --> <Proxy_4_ ua="na"></Proxy_4_> <Register_4_ ua="na">Yes</Register_4_> <Make_Call_Without_Reg_4_ ua="na">No</Make_Call_Without_Reg_4_> <Register_Expires_4_ ua="na">3600</Register_Expires_4_> <Ans_Call_Without_Reg_4_ ua="na">No</Ans_Call_Without_Reg_4_> <!-- Subscriber Information --> <Display_Name_4_ ua="na"></Display_Name_4_> <User_ID_4_ ua="na"></User_ID_4_> <Password_4_ ua="na"></Password_4_> <Use_Auth_ID_4_ ua="na"></Use_Auth_ID_4_> <Auth_ID_4_ ua="na"></Auth_ID_4_> <!-- Line Key 1 --> <Extension_1_ ua="na">1</Extension_1_> <!-- options: 1/2/3/4/Disabled --> <Short_Name_1_ ua="na">SPA 942 Test</Short_Name_1_> <Share_Call_Appearance_1_ ua="na">private</Share_Call_Appearance_1_> <!-- options: private/shared --> <!-- Line Key 2 --> <Extension_2_ ua="na">2</Extension_2_> <!-- options: 1/2/3/4/Disabled --> <Short_Name_2_ ua="na">SCA</Short_Name_2_> <Share_Call_Appearance_2_ ua="na">shared</Share_Call_Appearance_2_> <!-- options: private/shared --> <!-- Line Key 3 --> <Extension_3_ ua="na">disabled</Extension_3_> <!-- options: 1/2/3/4/Disabled --> <Short_Name_3_ ua="na"></Short_Name_3_> <Share_Call_Appearance_3_ ua="na">private</Share_Call_Appearance_3_> <!-- options: private/shared --> <!-- Line Key 4 --> <Extension_4_ ua="na">disabled</Extension_4_> <!-- options: 1/2/3/4/Disabled --> <Short_Name_4_ ua="na"></Short_Name_4_> <Share_Call_Appearance_4_ ua="na">private</Share_Call_Appearance_4_> <!-- options: private/shared --> </flat-profile> 942System.xml file <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <flat-profile> <Proxy_1_ ua="na">sbc.123.com</Proxy_1_> <Server_Type group="Phone/Line_Key_Extended_Function">Broadsoft</Server_Type> <Proxy_1_ group="Ext_1/Proxy_and_Registration">sbc.123.com</Proxy_1_> <Use_Outbound_Proxy_1_ group="Ext_1/Proxy_and_Registration">Yes</Use_Outbound_Proxy_1_> <Outbound_Proxy_1_ group="Ext_1/Proxy_and_Registration" /> <Use_OB_Proxy_In_Dialog_1_ group="Ext_1/Proxy_and_Registration">Yes</Use_OB_Proxy_In_Dialog_1_> <Register_1_ group="Ext_1/Proxy_and_Registration">Yes</Register_1_> <Resync_Random_Delay group="Provisioning/Configuration_Profile">30</Resync_Random_Delay> <Resync_Periodic group="Provisioning/Configuration_Profile">50</Resync_Periodic> <Primary_NTP_Server group="System/Optional_Network_Configuration"> time.nist.gov </Primary_NTP_Server> <Dial_Plan_1_ group="Ext_1/Dial_Plan">(*x.|xxxx.)</Dial_Plan_1_> <Time_Zone group="Regional/Miscellaneous">GMT-7:00</Time_Zone> <Date_Format group="User/Supplementary_Services">day/month</Date_Format> </flat-profile> -- Thanks and Be Well Zak *Thanks?* Zak Rupas | Tier 3 Engineer [image: Description: cid:image001.png at 01CBDE2D.5E1CC730] Support Line 303-242-8616 Option 1 www.simplesignal.com *From:* Pena, Christian [mailto:Christian.Pena at corp.earthlink.com] *Sent:* Wednesday, July 06, 2011 10:50 AM *To:* Zak Rupas; voiceops at voiceops.org *Subject:* RE: [VoiceOps] SPA942 Timers and Profile Rules Can you post the rest of the config file? *Christian Pena* Sr Supervisor, NOC *EarthLink Business* *E: *christian.pena at corp.earthlink.com *O:* 786-363-0460 | *F:* 786-363-0206 *From:* voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Zak Rupas *Sent:* Wednesday, July 06, 2011 12:36 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] SPA942 Timers and Profile Rules Good Morning- I am a new member and wanted to ask a quick question. I am doing interop testing of the Linksys 942 with Broadsoft. I was able to get it working finally! However the phone reboots after 5 minutes. I have been tweaking the timers but need the phone to work with provisioning if need be but still not reboot so quickly. Can someone out there please share their timer values? I used the following per Broadsoft but my phone is still rebooting: Spa942.xml <!-- Resync_Periodic ua="na"></Resync_Periodic --> <Upgrade_Enable group="Provisioning/Firmware_Upgrade">Yes</Upgrade_Enable> <Upgrade_Error_Retry_Delay group="Provisioning/Firmware_Upgrade">160</Upgrade_Error_Retry_Delay> <Resync_Error_Retry_Delay ua="na">3600</Resync_Error_Retry_Delay> <Forced_Resync_Delay ua="na">1400</Forced_Resync_Delay> <Resync_From_SIP ua="na">Yes</Resync_From_SIP> <Resync_After_Upgrade_Attempt ua="na">Yes</Resync_After_Upgrade_Attempt> <Resync_Fails_On_FNF ua="na">Yes</Resync_Fails_On_FNF> *Thanks?* Zak Rupas | Tier 3 Engineer [image: Description: cid:image001.png at 01CBDE2D.5E1CC730] Support Line 303-242-8616 Option 1 www.simplesignal.com
Zak Rupas wrote:
Good Morning-
I am a new member and wanted to ask a quick question. I am doing interop testing of the Linksys 942 with Broadsoft. I was able to get it working finally! However the phone reboots after 5 minutes. I have been tweaking the timers but need the phone to work with provisioning if need be but still not reboot so quickly. Can someone out there please share their timer values? I used the following per Broadsoft but my phone is still rebooting:
In general I've found that the SPA series only spontaneously reboots when it has a problem reaching either its config server or its SIP server(s). Or when there is a new config, of course. -- Carlos Alvarez TelEvolve 602-889-3003
participants (3)
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carlos＠televolve.com -
Christian.Pena＠corp.earthlink.com -
zak＠simplesignal.com