Anyone from AT&T (BellSouth) able to look at some number reachability issues?
If anyone from AT&T (especially the old BellSouth area) is here, maybe you can save our wretched souls. It appears AT&T customers suddenly can't call any of our numbers as of this afternoon, instead receiving announcement "Your call cannot be completed at this time." Seems to apply to AT&T Wireless customers, as well as AT&T fixed service (VoIP/PRI) customers. I suspect this is due to the fact that our numbers were previously with AT&T (delivered on a handful of PRIs) but were ported out to Comcast about 2 years ago. So obviously I cannot open a ticket with AT&T, not being an AT&T customer. Comcast has already concluded there is not much they can directly do about this. The affected numbers are 256-824-1000 through 256-824-7999 (total of 7,000 numbers). Any and all assistance would be greatly appreciated! -- Hunter Fuller (they) Router Jockey VBH M-1A +1 256 824 5331 Office of Information Technology The University of Alabama in Huntsville Network Engineering
Dunno about anyone from ATT being in here; but, can say that ATT is having a wider outage than just 256824xxxx. We?re getting rejects from them across the board. --Kili From: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Hunter Fuller via VoiceOps <voiceops at voiceops.org> Date: Tuesday, August 10, 2021 at 11:18 PM To: VoiceOps <voiceops at voiceops.org> Subject: [VoiceOps] Anyone from AT&T (BellSouth) able to look at some number reachability issues? NOTE: This is an external message. Please use caution when replying, opening attachments or clicking on any links in this e-mail. WARNING: Replies to this message will go to voiceops-bounces at voiceops.org. If you believe this is malicious or are unsure if this is correct, please report it using the Report Phish button and our analysts will investigate it. If anyone from AT&T (especially the old BellSouth area) is here, maybe you can save our wretched souls. It appears AT&T customers suddenly can't call any of our numbers as of this afternoon, instead receiving announcement "Your call cannot be completed at this time." Seems to apply to AT&T Wireless customers, as well as AT&T fixed service (VoIP/PRI) customers. I suspect this is due to the fact that our numbers were previously with AT&T (delivered on a handful of PRIs) but were ported out to Comcast about 2 years ago. So obviously I cannot open a ticket with AT&T, not being an AT&T customer. Comcast has already concluded there is not much they can directly do about this. The affected numbers are 256-824-1000 through 256-824-7999 (total of 7,000 numbers). Any and all assistance would be greatly appreciated! -- Hunter Fuller (they) Router Jockey VBH M-1A +1 256 824 5331 Office of Information Technology The University of Alabama in Huntsville Network Engineering _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops NOTICE: This e-mail is only intended for the person(s) to whom it is addressed and may contain confidential information. Unless stated to the contrary, any opinions or comments are personal to the writer and do not represent the official view of GTT Communications Inc or any of its affiliates. If you have received this e-mail in error, please notify us immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes, or disclose its contents to any other person. All quotes, offers, proposals and any other information in the body of this email is subject to, and limited by, the terms and conditions, signed service agreement and/or statement of work
I heard from another org that they had heard from Lumen that they had heard from AT&T that it was a cable cut. Who knows if that is the whole story or even accurate, and God help me if I ever need to try and contact someone technical at AT&T again, because as far as I can tell, it is completely impossible. But anyway, on to the next fire. -- Hunter Fuller (they) Router Jockey VBH M-1A +1 256 824 5331 Office of Information Technology The University of Alabama in Huntsville Network Engineering On Tue, Aug 10, 2021 at 11:14 PM Hunter Fuller <hf0002+nanog at uah.edu> wrote:
If anyone from AT&T (especially the old BellSouth area) is here, maybe you can save our wretched souls. It appears AT&T customers suddenly can't call any of our numbers as of this afternoon, instead receiving announcement "Your call cannot be completed at this time." Seems to apply to AT&T Wireless customers, as well as AT&T fixed service (VoIP/PRI) customers.
I suspect this is due to the fact that our numbers were previously with AT&T (delivered on a handful of PRIs) but were ported out to Comcast about 2 years ago. So obviously I cannot open a ticket with AT&T, not being an AT&T customer. Comcast has already concluded there is not much they can directly do about this.
The affected numbers are 256-824-1000 through 256-824-7999 (total of 7,000 numbers).
Any and all assistance would be greatly appreciated!
-- Hunter Fuller (they) Router Jockey VBH M-1A +1 256 824 5331
Office of Information Technology The University of Alabama in Huntsville Network Engineering
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