We are getting reports from Customers that IP phones are registered but cannot make outbound calls, they dial out and then dead air. I am not seeing their call hit our VoIP network (Our Edge Router) . I don't think it's the Customer network either as many customers across the country are reporting it. The issue has subsided over the last 15 mins or so. I was wondering if someone else has seem general IP issues over the internet today affecting their services?
Can they traceroute to your SBC? On 5/18/2010 11:41 AM, Ujjval Karihaloo wrote:
We are getting reports from Customers that IP phones are registered but cannot make outbound calls, they dial out and then dead air.
I am not seeing their call hit our VoIP network (Our Edge Router) . I don't think it's the Customer network either as many customers across the country are reporting it.
The issue has subsided over the last 15 mins or so.
I was wondering if someone else has seem general IP issues over the internet today affecting their services?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
WE don't have the issue anymore. Looks like multiple Level 3 routers had issues From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Lee Riemer Sent: Tuesday, May 18, 2010 10:51 AM To: voiceops at voiceops.org Subject: Re: [VoiceOps] Call delays/PDD IP issues Can they traceroute to your SBC? On 5/18/2010 11:41 AM, Ujjval Karihaloo wrote: We are getting reports from Customers that IP phones are registered but cannot make outbound calls, they dial out and then dead air. I am not seeing their call hit our VoIP network (Our Edge Router) . I don't think it's the Customer network either as many customers across the country are reporting it. The issue has subsided over the last 15 mins or so. I was wondering if someone else has seem general IP issues over the internet today affecting their services? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
Level3 had a problem, see the outages list. On Tue, May 18, 2010 at 9:41 AM, Ujjval Karihaloo <ujjval at simplesignal.com>wrote:
We are getting reports from Customers that IP phones are registered but cannot make outbound calls, they dial out and then dead air.
I am not seeing their call hit our VoIP network (Our Edge Router) . I don?t think it?s the Customer network either as many customers across the country are reporting it.
The issue has subsided over the last 15 mins or so.
I was wondering if someone else has seem general IP issues over the internet today affecting their services?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Yes Thx...L3 again!! From: Beth Johnson [mailto:bethjohnson5060 at gmail.com] Sent: Tuesday, May 18, 2010 11:10 AM To: Ujjval Karihaloo Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Call delays/PDD IP issues Level3 had a problem, see the outages list. On Tue, May 18, 2010 at 9:41 AM, Ujjval Karihaloo <ujjval at simplesignal.com<mailto:ujjval at simplesignal.com>> wrote: We are getting reports from Customers that IP phones are registered but cannot make outbound calls, they dial out and then dead air. I am not seeing their call hit our VoIP network (Our Edge Router) . I don't think it's the Customer network either as many customers across the country are reporting it. The issue has subsided over the last 15 mins or so. I was wondering if someone else has seem general IP issues over the internet today affecting their services? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
participants (3)
-
bethjohnson5060＠gmail.com -
lriemer＠bestline.net -
ujjval＠simplesignal.com