Hey All, I have a new one. We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company. Thoughts? Could it be a social engineering attempt? What for? Chris
Well, did you ask him? And then, what will you do if he starts calling repeatedly?block him?? LOL On Sep 19, 2023 at 9:52:53?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Ha! We did ask the "why" he just kept asking. It's very odd, I just can't figure out the end game. He's called a few times. On Tue, Sep 19, 2023 at 1:03?PM Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
Well, did you ask him? And then, what will you do if he starts calling repeatedly?block him?? LOL
On Sep 19, 2023 at 9:52:53?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On 9/19/23 10:04, Christopher Aloi via VoiceOps wrote:
Ha! We did ask the "why" he just kept asking.? It's very odd, I just can't figure out the end game.? He's called a few times.
"No." is a complete sentence. -- Jay Hennigan - jay at west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
Ha! He did say "he has no self control". Maybe just someone with some mental challenges. On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed. On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
there are a number of service providers reporting this behavior, I haven't seen any real conclusions about what they are up to though On 9/19/2023 1:11 PM, Carlos Alvarez via VoiceOps wrote:
Is it possible that he?s fixated on a specific employee?? Not to be alarmist, but it?s worth asking around.? I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote:
Ha!? He did say "he has no self control". Maybe just someone with?some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
> On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote: > > Hey All, > > I have a new one. > > We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company.? I can't figure out his end game. He's tried multiple times and didn't explain why when questioned.? He said multiple times he wanted his number to be blocked from calling our company. > > Thoughts? > > Could it be a social engineering attempt?? What for? > > Chris > > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Mark Wiater Greybeam, Inc 443.270.4570
I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with. Here is a recording of the call.. https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str... On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Here is another link if that one didn't work - https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe... On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com> wrote:
I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str...
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I wonder if the plan is to spoof a victim's number and get people to block someone who is about to be victimized to prevent them from complaining or stopping some form of fraud that they're planning. Did the stir/shaken header on this call indicate it came from Verizon Wireless?
On Sep 19, 2023, at 1:31 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote:
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe...
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com <mailto:ctaloi at gmail.com>> wrote:
I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str...
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps <voiceops at voiceops.org <mailto:voiceops at voiceops.org>> wrote:
Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps <voiceops at voiceops.org <mailto:voiceops at voiceops.org>> wrote:
Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps <voiceops at voiceops.org <mailto:voiceops at voiceops.org>> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org <mailto:voiceops at voiceops.org>> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com <https://evaristesys.com/> Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Why do we assume the caller has the right to place calls from the number he?s using? If you can call him back and reach him at the number from which he is calling, then I would have a stronger reason to believe that he actually has the right place calls from that number. But in the absence of good evidence that he has right to place calls from that number, this sounds like an attempt to get your assistance to prevent a different person from being able to place calls. I would make a complaint to your state attorney general office; that?s where most of the Telecom fraud and scam investigations are occurring in the USA. If there is anything at all that has been said that was misleading, or the caller doesn?t have the right to call from that number, that could qualify as criminal fraud. On Tue, Sep 19, 2023 at 13:40 Paul Timmins via VoiceOps < voiceops at voiceops.org> wrote:
I wonder if the plan is to spoof a victim's number and get people to block someone who is about to be victimized to prevent them from complaining or stopping some form of fraud that they're planning.
Did the stir/shaken header on this call indicate it came from Verizon Wireless?
On Sep 19, 2023, at 1:31 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe...
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com> wrote:
I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str...
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
That?s a real WTF right there. ?I need boundaries.? That sounded genuine. Also, admit it, the ?manager? you needed while he was on hold was all of you laughing your asses off and there?s no manager right? On Sep 19, 2023 at 10:31:53?AM, Christopher Aloi <ctaloi at gmail.com> wrote:
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe...
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com> wrote:
I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str...
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
First of all fair play to jay, he handled it well. Could this be someone who suspects he's been blocked from calling an ex or someone he's been contacting who's blocked him. He has suspicions that this is what's happened and wants to see what happens when his numbers blocked? I can't see any other motivations fraudulent or otherwise for this. Unless he's simply really unwell, which is kinda sad. Maybe manager should call him back and really try to unravel wtf is going on. On Tue 19 Sept 2023, 18:32 Christopher Aloi via VoiceOps, < voiceops at voiceops.org> wrote:
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe...
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com> wrote:
I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str...
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Hello, kind of interesting that you post a recording of incoming call publicly on this list. For the record, I did not listen to it. Under German law this would be probably a criminal offence with a penalty of 2 up to 5 years prison, depending on your position and how serious the infringement is. About the US laws you know of course better, I was just surprised. Cheers, Henning -- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com<https://gilawa.com/> From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Christopher Aloi via VoiceOps Sent: Dienstag, 19. September 2023 19:32 To: Carlos Alvarez <caalvarez at gmail.com> Cc: VoiceOps <voiceops at voiceops.org> Subject: Re: [VoiceOps] Request to block number? Here is another link if that one didn't work - https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe... On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com<mailto:ctaloi at gmail.com>> wrote: I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with. Here is a recording of the call.. https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str... On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed. On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Ha! He did say "he has no self control". Maybe just someone with some mental challenges. On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
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I?m surprised that you?re not aware of the laws on this (or lack of). There are only a small number of states with all party consent laws, most are single party. You just can?t record a third-party conversation where you are not involved, and they don?t know you?re recording. It leads to a complexity that I?m trying to help a customer with now. What if someone in AZ (single party) calls a person in CA (all party)? Further, what if the server is in AZ, but the caller is in an all party state, and they call a single party state? Etc. On Sep 20, 2023 at 2:16:02?AM, Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Under US law, if the recording was obtained lawfully (that is, if consent was obtained from both parties, or if the US state in question does it require consent from both parties, only one party), there is no specific prohibition against publicising it that I'm aware of.
? Sent from mobile, apologies for brevity and errors.
On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps < voiceops at voiceops.org> wrote:
?
Hello,
kind of interesting that you post a recording of incoming call publicly on this list. For the record, I did not listen to it.
Under German law this would be probably a criminal offence with a penalty of 2 up to 5 years prison, depending on your position and how serious the infringement is.
About the US laws you know of course better, I was just surprised.
Cheers,
Henning
--
Henning Westerholt ? https://skalatan.de/blog/
Kamailio services ? https://gilawa.com
*From:* VoiceOps <voiceops-bounces at voiceops.org> *On Behalf Of *Christopher Aloi via VoiceOps *Sent:* Dienstag, 19. September 2023 19:32 *To:* Carlos Alvarez <caalvarez at gmail.com> *Cc:* VoiceOps <voiceops at voiceops.org> *Subject:* Re: [VoiceOps] Request to block number?
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe...
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com> wrote:
I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str...
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I thought I stated the recording law accurately? I think Henning was inquiring not so much about the legality of recording per se (which you have accurately addressed) as publicising the recording. As far as I know, US state and federal laws do not have a specific statute against this as long as the recording was legally made in the first place. -- Alex
On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote:
I?m surprised that you?re not aware of the laws on this (or lack of). There are only a small number of states with all party consent laws, most are single party. You just can?t record a third-party conversation where you are not involved, and they don?t know you?re recording.
It leads to a complexity that I?m trying to help a customer with now. What if someone in AZ (single party) calls a person in CA (all party)? Further, what if the server is in AZ, but the caller is in an all party state, and they call a single party state? Etc.
On Sep 20, 2023 at 2:16:02?AM, Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote:
Under US law, if the recording was obtained lawfully (that is, if consent was obtained from both parties, or if the US state in question does it require consent from both parties, only one party), there is no specific prohibition against publicising it that I'm aware of.
? Sent from mobile, apologies for brevity and errors.
On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps <voiceops at voiceops.org> wrote:
? Hello,
kind of interesting that you post a recording of incoming call publicly on this list. For the record, I did not listen to it. Under German law this would be probably a criminal offence with a penalty of 2 up to 5 years prison, depending on your position and how serious the infringement is.
About the US laws you know of course better, I was just surprised.
Cheers,
Henning
-- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com
From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Christopher Aloi via VoiceOps Sent: Dienstag, 19. September 2023 19:32 To: Carlos Alvarez <caalvarez at gmail.com> Cc: VoiceOps <voiceops at voiceops.org> Subject: Re: [VoiceOps] Request to block number?
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe...
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com> wrote: I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str...
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote: Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote: Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote: Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
Hello Alex, Thanks for the clarification. I don't want to start a legal discussion; in the end we are probably no lawyers. ? yes, at least in German/European law this are two different things. Its of course much easier to record a call, especially if one side (like the customer) give consent to it. This happens all the time e.g. for purchases or quality assurance calls, similar as in the US I assume. Sharing a recorded call publicly is another thing, and more restricted for obvious reasons. Cheers, Henning -- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com
-----Original Message----- From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Alex Balashov via VoiceOps Sent: Mittwoch, 20. September 2023 18:07 To: VoiceOps <voiceops at voiceops.org> Subject: Re: [VoiceOps] Request to block number?
I thought I stated the recording law accurately?
I think Henning was inquiring not so much about the legality of recording per se (which you have accurately addressed) as publicising the recording. As far as I know, US state and federal laws do not have a specific statute against this as long as the recording was legally made in the first place.
-- Alex
On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote:
I?m surprised that you?re not aware of the laws on this (or lack of). There are only a small number of states with all party consent laws, most are single party. You just can?t record a third-party conversation where you are not involved, and they don?t know you?re recording.
It leads to a complexity that I?m trying to help a customer with now. What if someone in AZ (single party) calls a person in CA (all party)? Further, what if the server is in AZ, but the caller is in an all party state, and they call a single party state? Etc.
On Sep 20, 2023 at 2:16:02?AM, Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote:
Under US law, if the recording was obtained lawfully (that is, if consent was obtained from both parties, or if the US state in question does it require consent from both parties, only one party), there is no specific prohibition against publicising it that I'm aware of.
? Sent from mobile, apologies for brevity and errors.
On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps <voiceops at voiceops.org> wrote:
? Hello,
kind of interesting that you post a recording of incoming call publicly on this list. For the record, I did not listen to it. Under German law this would be probably a criminal offence with a penalty of 2 up to 5 years prison, depending on your position and how serious the infringement is.
About the US laws you know of course better, I was just surprised.
Cheers,
Henning
-- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com
From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Christopher Aloi via VoiceOps Sent: Dienstag, 19. September 2023 19:32 To: Carlos Alvarez <caalvarez at gmail.com> Cc: VoiceOps <voiceops at voiceops.org> Subject: Re: [VoiceOps] Request to block number?
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023 %5F
September%5F19%5F095014%5FEST- EDT%5FInbound%5F4845791377%5F716961616 1%5F714
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com> wrote: I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layout
s/15/stream.aspx?id=%2Fpersonal%2Fcaloi%5Fvaspian%5Fcom%2FDocume nts%
2F2023%5FSeptember%5F19%5F095014%5FEST%2DEDT%5FInbound%5F4 845791377%
5F7169616161%5F714%2Emp3&ga=1
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote: Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote: Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote: Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
You can?t even have a dashcam recording on a loop in Germany for the purposes of proving the events of a collision, so there?s definitely a huge difference in restrictions and freedom. On Sep 20, 2023 at 10:02:45?AM, Henning Westerholt via VoiceOps < voiceops at voiceops.org> wrote:
Hello Alex,
Thanks for the clarification. I don't want to start a legal discussion; in the end we are probably no lawyers. ?
yes, at least in German/European law this are two different things. Its of course much easier to record a call, especially if one side (like the customer) give consent to it. This happens all the time e.g. for purchases or quality assurance calls, similar as in the US I assume.
Sharing a recorded call publicly is another thing, and more restricted for obvious reasons.
Cheers,
Henning
-- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com
-----Original Message-----
From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Alex
Balashov via VoiceOps
Sent: Mittwoch, 20. September 2023 18:07
To: VoiceOps <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Request to block number?
I thought I stated the recording law accurately?
I think Henning was inquiring not so much about the legality of recording per
se (which you have accurately addressed) as publicising the recording. As far
as I know, US state and federal laws do not have a specific statute against this
as long as the recording was legally made in the first place.
-- Alex
On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps
<voiceops at voiceops.org> wrote:
I?m surprised that you?re not aware of the laws on this (or lack of). There are
only a small number of states with all party consent laws, most are single
party. You just can?t record a third-party conversation where you are not
involved, and they don?t know you?re recording.
It leads to a complexity that I?m trying to help a customer with now. What if
someone in AZ (single party) calls a person in CA (all party)? Further, what if
the server is in AZ, but the caller is in an all party state, and they call a single
party state? Etc.
On Sep 20, 2023 at 2:16:02?AM, Alex Balashov via VoiceOps
<voiceops at voiceops.org> wrote:
Under US law, if the recording was obtained lawfully (that is, if consent was
obtained from both parties, or if the US state in question does it require
consent from both parties, only one party), there is no specific prohibition
against publicising it that I'm aware of.
?
Sent from mobile, apologies for brevity and errors.
On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps
<voiceops at voiceops.org> wrote:
? Hello,
kind of interesting that you post a recording of incoming call publicly on
this list. For the record, I did not listen to it.
Under German law this would be probably a criminal offence with a
penalty of 2 up to 5 years prison, depending on your position and how serious
the infringement is.
About the US laws you know of course better, I was just surprised.
Cheers,
Henning
--
Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ?
From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of
Christopher Aloi via VoiceOps
Sent: Dienstag, 19. September 2023 19:32
To: Carlos Alvarez <caalvarez at gmail.com>
Cc: VoiceOps <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Request to block number?
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023
%5F
September%5F19%5F095014%5FEST-
EDT%5FInbound%5F4845791377%5F716961616
1%5F714
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com>
wrote:
I appreciate the concern, and the thought crossed our minds. He called
twice and once ended up in sales and once in support and he didn't seem to be
interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layout
s/15/stream.aspx?id=%2Fpersonal%2Fcaloi%5Fvaspian%5Fcom%2FDocume
nts%
2F2023%5FSeptember%5F19%5F095014%5FEST%2DEDT%5FInbound%5F4
845791377%
5F7169616161%5F714%2Emp3&ga=1
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps
<voiceops at voiceops.org> wrote:
Is it possible that he?s fixated on a specific employee? Not to be alarmist,
but it?s worth asking around. I once had a situation where I noticed some
crazy calling activity in a log, just by coincidence, and found that an employee
was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps
<voiceops at voiceops.org> wrote:
Ha! He did say "he has no self control". Maybe just someone with some
mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps
<voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or
anyone with a compulsive habit they are trying to kick? (e.g.
compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps
<voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an
individual asking us to block him from calling our company. I can't figure out
his end game. He's tried multiple times and didn't explain why when
questioned. He said multiple times he wanted his number to be blocked from
calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
--
Alex Balashov
Principal Consultant
Evariste Systems LLC
Tel: +1-706-510-6800
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
--
Alex Balashov
Principal Consultant
Evariste Systems LLC
Tel: +1-706-510-6800
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
We are getting now into off-topic of course, but since some time you can use a dash cam legally in Germany, if you can ensure that its only record when an accident happens (i.e. not recording and storing it all the time). There have been several higher court lawsuits now for it. Cheers, Henning From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Carlos Alvarez via VoiceOps Sent: Mittwoch, 20. September 2023 19:14 To: VoiceOps <voiceops at voiceops.org> Subject: Re: [VoiceOps] Request to block number? You can?t even have a dashcam recording on a loop in Germany for the purposes of proving the events of a collision, so there?s definitely a huge difference in restrictions and freedom. On Sep 20, 2023 at 10:02:45?AM, Henning Westerholt via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Hello Alex, Thanks for the clarification. I don't want to start a legal discussion; in the end we are probably no lawyers. ? yes, at least in German/European law this are two different things. Its of course much easier to record a call, especially if one side (like the customer) give consent to it. This happens all the time e.g. for purchases or quality assurance calls, similar as in the US I assume. Sharing a recorded call publicly is another thing, and more restricted for obvious reasons. Cheers, Henning -- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com -----Original Message----- From: VoiceOps <voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>> On Behalf Of Alex Balashov via VoiceOps Sent: Mittwoch, 20. September 2023 18:07 To: VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> Subject: Re: [VoiceOps] Request to block number? I thought I stated the recording law accurately? I think Henning was inquiring not so much about the legality of recording per se (which you have accurately addressed) as publicising the recording. As far as I know, US state and federal laws do not have a specific statute against this as long as the recording was legally made in the first place. -- Alex
On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
I?m surprised that you?re not aware of the laws on this (or lack of). There are only a small number of states with all party consent laws, most are single party. You just can?t record a third-party conversation where you are not involved, and they don?t know you?re recording.
It leads to a complexity that I?m trying to help a customer with now. What if someone in AZ (single party) calls a person in CA (all party)? Further, what if the server is in AZ, but the caller is in an all party state, and they call a single party state? Etc.
On Sep 20, 2023 at 2:16:02?AM, Alex Balashov via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
Under US law, if the recording was obtained lawfully (that is, if consent was obtained from both parties, or if the US state in question does it require consent from both parties, only one party), there is no specific prohibition against publicising it that I'm aware of.
? Sent from mobile, apologies for brevity and errors.
On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
? Hello,
kind of interesting that you post a recording of incoming call publicly on this list. For the record, I did not listen to it. Under German law this would be probably a criminal offence with a penalty of 2 up to 5 years prison, depending on your position and how serious the infringement is.
About the US laws you know of course better, I was just surprised.
Cheers,
Henning
-- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com
From: VoiceOps <voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>> On Behalf Of Christopher Aloi via VoiceOps Sent: Dienstag, 19. September 2023 19:32 To: Carlos Alvarez <caalvarez at gmail.com<mailto:caalvarez at gmail.com>> Cc: VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> Subject: Re: [VoiceOps] Request to block number?
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023 %5F
September%5F19%5F095014%5FEST- EDT%5FInbound%5F4845791377%5F716961616 1%5F714
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com<mailto:ctaloi at gmail.com>> wrote: I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layout
s/15/stream.aspx?id=%2Fpersonal%2Fcaloi%5Fvaspian%5Fcom%2FDocume nts%
2F2023%5FSeptember%5F19%5F095014%5FEST%2DEDT%5FInbound%5F4 845791377%
5F7169616161%5F714%2Emp3&ga=1
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
As I know it, dashcams are legal in Germany, but one must scrupulously take care not to publish any videos taken publicly with personally identifying details, such as licence plate numbers, human faces, etc.
On Sep 20, 2023, at 1:14 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote:
You can?t even have a dashcam recording on a loop in Germany for the purposes of proving the events of a collision, so there?s definitely a huge difference in restrictions and freedom.
On Sep 20, 2023 at 10:02:45?AM, Henning Westerholt via VoiceOps <voiceops at voiceops.org> wrote:
Hello Alex,
Thanks for the clarification. I don't want to start a legal discussion; in the end we are probably no lawyers. ?
yes, at least in German/European law this are two different things. Its of course much easier to record a call, especially if one side (like the customer) give consent to it. This happens all the time e.g. for purchases or quality assurance calls, similar as in the US I assume.
Sharing a recorded call publicly is another thing, and more restricted for obvious reasons.
Cheers,
Henning
-- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com
-----Original Message----- From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Alex Balashov via VoiceOps Sent: Mittwoch, 20. September 2023 18:07 To: VoiceOps <voiceops at voiceops.org> Subject: Re: [VoiceOps] Request to block number?
I thought I stated the recording law accurately?
I think Henning was inquiring not so much about the legality of recording per se (which you have accurately addressed) as publicising the recording. As far as I know, US state and federal laws do not have a specific statute against this as long as the recording was legally made in the first place.
-- Alex
On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote:
I?m surprised that you?re not aware of the laws on this (or lack of). There are only a small number of states with all party consent laws, most are single party. You just can?t record a third-party conversation where you are not involved, and they don?t know you?re recording.
It leads to a complexity that I?m trying to help a customer with now. What if someone in AZ (single party) calls a person in CA (all party)? Further, what if the server is in AZ, but the caller is in an all party state, and they call a single party state? Etc.
On Sep 20, 2023 at 2:16:02?AM, Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote:
Under US law, if the recording was obtained lawfully (that is, if consent was obtained from both parties, or if the US state in question does it require consent from both parties, only one party), there is no specific prohibition against publicising it that I'm aware of.
? Sent from mobile, apologies for brevity and errors.
On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps <voiceops at voiceops.org> wrote:
? Hello,
kind of interesting that you post a recording of incoming call publicly on this list. For the record, I did not listen to it. Under German law this would be probably a criminal offence with a penalty of 2 up to 5 years prison, depending on your position and how serious the infringement is.
About the US laws you know of course better, I was just surprised.
Cheers,
Henning
-- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com
From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Christopher Aloi via VoiceOps Sent: Dienstag, 19. September 2023 19:32 To: Carlos Alvarez <caalvarez at gmail.com> Cc: VoiceOps <voiceops at voiceops.org> Subject: Re: [VoiceOps] Request to block number?
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023 %5F
September%5F19%5F095014%5FEST- EDT%5FInbound%5F4845791377%5F716961616 1%5F714
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com> wrote: I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layout
s/15/stream.aspx?id=%2Fpersonal%2Fcaloi%5Fvaspian%5Fcom%2FDocume nts%
2F2023%5FSeptember%5F19%5F095014%5FEST%2DEDT%5FInbound%5F4 845791377%
5F7169616161%5F714%2Emp3&ga=1
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote: Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote: Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote: Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
> On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org> wrote: > > Hey All, > > I have a new one. > > We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company. > > Thoughts? > > Could it be a social engineering attempt? What for? > > Chris > > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
List messages often arrive out of order for me, and I think that happened here. I may have been misquoting. But yeah, I?ve never heard of a law against sharing lawful recordings. I think it should be legal for me to publicize recordings of me harassing scammers, right? On Sep 20, 2023 at 9:07:22?AM, Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
I thought I stated the recording law accurately?
I think Henning was inquiring not so much about the legality of recording per se (which you have accurately addressed) as publicising the recording. As far as I know, US state and federal laws do not have a specific statute against this as long as the recording was legally made in the first place.
-- Alex
On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
I?m surprised that you?re not aware of the laws on this (or lack of). There are only a small number of states with all party consent laws, most are single party. You just can?t record a third-party conversation where you are not involved, and they don?t know you?re recording.
It leads to a complexity that I?m trying to help a customer with now. What if someone in AZ (single party) calls a person in CA (all party)? Further, what if the server is in AZ, but the caller is in an all party state, and they call a single party state? Etc.
On Sep 20, 2023 at 2:16:02?AM, Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Under US law, if the recording was obtained lawfully (that is, if consent was obtained from both parties, or if the US state in question does it require consent from both parties, only one party), there is no specific prohibition against publicising it that I'm aware of.
?
Sent from mobile, apologies for brevity and errors.
On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps < voiceops at voiceops.org> wrote:
? Hello,
kind of interesting that you post a recording of incoming call publicly on this list. For the record, I did not listen to it.
Under German law this would be probably a criminal offence with a penalty of 2 up to 5 years prison, depending on your position and how serious the infringement is.
About the US laws you know of course better, I was just surprised.
Cheers,
Henning
--
Henning Westerholt ? https://skalatan.de/blog/
Kamailio services ? https://gilawa.com
From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Christopher Aloi via VoiceOps
Sent: Dienstag, 19. September 2023 19:32
To: Carlos Alvarez <caalvarez at gmail.com>
Cc: VoiceOps <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Request to block number?
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe...
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com> wrote:
I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str...
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps < voiceops at voiceops.org> wrote:
Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < voiceops at voiceops.org> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
--
Alex Balashov
Principal Consultant
Evariste Systems LLC
Tel: +1-706-510-6800
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
It is, and there's a family of youtube streamers out there who make a living doing it (Pierogi at Scammer Payback for example). One of those interesting instances where laws differ between countries. On Sep 20, 2023, at 1:04 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote: List messages often arrive out of order for me, and I think that happened here. I may have been misquoting. But yeah, I?ve never heard of a law against sharing lawful recordings. I think it should be legal for me to publicize recordings of me harassing scammers, right? On Sep 20, 2023 at 9:07:22?AM, Alex Balashov via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: I thought I stated the recording law accurately? I think Henning was inquiring not so much about the legality of recording per se (which you have accurately addressed) as publicising the recording. As far as I know, US state and federal laws do not have a specific statute against this as long as the recording was legally made in the first place. -- Alex On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: I?m surprised that you?re not aware of the laws on this (or lack of). There are only a small number of states with all party consent laws, most are single party. You just can?t record a third-party conversation where you are not involved, and they don?t know you?re recording. It leads to a complexity that I?m trying to help a customer with now. What if someone in AZ (single party) calls a person in CA (all party)? Further, what if the server is in AZ, but the caller is in an all party state, and they call a single party state? Etc. On Sep 20, 2023 at 2:16:02?AM, Alex Balashov via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
Under US law, if the recording was obtained lawfully (that is, if consent was obtained from both parties, or if the US state in question does it require consent from both parties, only one party), there is no specific prohibition against publicising it that I'm aware of.
? Sent from mobile, apologies for brevity and errors.
On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
? Hello,
kind of interesting that you post a recording of incoming call publicly on this list. For the record, I did not listen to it. Under German law this would be probably a criminal offence with a penalty of 2 up to 5 years prison, depending on your position and how serious the infringement is.
About the US laws you know of course better, I was just surprised.
Cheers,
Henning
-- Henning Westerholt ? https://skalatan.de/blog/ Kamailio services ? https://gilawa.com<https://gilawa.com/>
From: VoiceOps <voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>> On Behalf Of Christopher Aloi via VoiceOps Sent: Dienstag, 19. September 2023 19:32 To: Carlos Alvarez <caalvarez at gmail.com<mailto:caalvarez at gmail.com>> Cc: VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> Subject: Re: [VoiceOps] Request to block number?
Here is another link if that one didn't work -
https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptembe...
On Tue, Sep 19, 2023 at 1:19?PM Christopher Aloi <ctaloi at gmail.com<mailto:ctaloi at gmail.com>> wrote: I appreciate the concern, and the thought crossed our minds. He called twice and once ended up in sales and once in support and he didn't seem to be interested in who he spoke with.
Here is a recording of the call..
https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/str...
On Tue, Sep 19, 2023 at 1:12?PM Carlos Alvarez via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Is it possible that he?s fixated on a specific employee? Not to be alarmist, but it?s worth asking around. I once had a situation where I noticed some crazy calling activity in a log, just by coincidence, and found that an employee was being stalked/harassed.
On Sep 19, 2023 at 10:08:33?AM, Christopher Aloi via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Ha! He did say "he has no self control". Maybe just someone with some mental challenges.
On Tue, Sep 19, 2023 at 1:05?PM Alex Balashov via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote: Does your company provide anything of interests to addicts, or anyone with a compulsive habit they are trying to kick? (e.g. compulsive shopping for new VoIP handsets)
On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com<https://evaristesys.com/> Tel: +1-706-510-6800
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops -- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com<https://evaristesys.com/> Tel: +1-706-510-6800 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
This is clearly a scam of some kind, although I must admit I'm totally baffled as to what the end-game actually is. I just received an identical call, although I cannot be certain what number they actually called, as I have /several/ numbers routing into the device it ended up at. Since it was received on that device, during my lunch break, I answered it as I would at my desk, professionally. No preamble; he just went straight into his pitch, first wanting to know what department I was in. I refused to answer, and asked what I could do to assist him, because I do not volunteer information if I can help it, esp. for an unsolicited call, and that's when he asked if we could block him, and prevent him from calling us. At that point, I told him that we are not a telephony service provider (instead we offer tools and services that help /monitor/ telephony networks--both VoIP and PSTN), and that we do not offer such services, upon receipt of which he promptly hung up. No "Thank you for your time" or anything like that; just ... gone. Now here's the weird part. I would /swear/ that this was a fully automated call. But if it was, it was /very well/ done. It actually responded to me as quickly as I would expect a live person to do. But despite that prompt response, something about it felt off, even though it /sounded/ fully human. /Almost/ like someone was using ChatGPT, or similar, to generate the text prompts, combined with advanced TTS. I did have a similar call, years ago (I think about 8?), and it took me 5 minutes before I suspected enough that I actually asked, at which point it actually told me it was a Microsoft lab project, testing out an advanced response IVR. Fortunately, this was a call I had initiated, so that didn't bother me too much. So maybe this is somebody simply testing an automated IVR? Although that does feel unethical, and it also does make me worry that it's just a lead-in to something more. This could be scammers testing out a fully AI-based social engineering attack vector. On 9/19/23 10:52, Christopher Aloi via VoiceOps wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual?asking us to block him from calling our company.? I can't figure out his end game.? He's tried multiple?times and didn't explain?why when questioned.? He said multiple?times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt?? What?for?
Chris
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Now I really look forward to my turn to get this call. Have either of you tried calling that number back? On Sep 21, 2023 at 11:35:29?AM, David Breakey via VoiceOps < voiceops at voiceops.org> wrote:
This is clearly a scam of some kind, although I must admit I'm totally baffled as to what the end-game actually is.
I just received an identical call, although I cannot be certain what number they actually called, as I have *several* numbers routing into the device it ended up at.
Since it was received on that device, during my lunch break, I answered it as I would at my desk, professionally.
No preamble; he just went straight into his pitch, first wanting to know what department I was in. I refused to answer, and asked what I could do to assist him, because I do not volunteer information if I can help it, esp. for an unsolicited call, and that's when he asked if we could block him, and prevent him from calling us.
At that point, I told him that we are not a telephony service provider (instead we offer tools and services that help *monitor* telephony networks--both VoIP and PSTN), and that we do not offer such services, upon receipt of which he promptly hung up. No "Thank you for your time" or anything like that; just ... gone.
Now here's the weird part.
I would *swear* that this was a fully automated call. But if it was, it was *very well* done. It actually responded to me as quickly as I would expect a live person to do. But despite that prompt response, something about it felt off, even though it *sounded* fully human. *Almost* like someone was using ChatGPT, or similar, to generate the text prompts, combined with advanced TTS.
I did have a similar call, years ago (I think about 8?), and it took me 5 minutes before I suspected enough that I actually asked, at which point it actually told me it was a Microsoft lab project, testing out an advanced response IVR. Fortunately, this was a call I had initiated, so that didn't bother me too much.
So maybe this is somebody simply testing an automated IVR? Although that does feel unethical, and it also does make me worry that it's just a lead-in to something more. This could be scammers testing out a fully AI-based social engineering attack vector. On 9/19/23 10:52, Christopher Aloi via VoiceOps wrote:
Hey All,
I have a new one.
We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his number to be blocked from calling our company.
Thoughts?
Could it be a social engineering attempt? What for?
Chris
_______________________________________________ VoiceOps mailing listVoiceOps at voiceops.orghttps://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
No, and I'm not inclined to do so. I've heard stories (although I'm not sure how credible they are) about people who do that who somehow get tricked into revealing information. While I'm not particularly concerned about that (I'm *deeply* paranoid by default when it comes to unsolicited calls), I really don't care to deal with a potential headache ? However, the number that came up for me was: 484-579-1377, which Google IDs as a debt collector. On 9/21/23 13:04, Carlos Alvarez via VoiceOps wrote:
Now I really look forward to my turn to get this call.? Have either of you tried calling that number back?
When called via Bandwidth, it gives a 503. When called via thinQ (and whatever carrier they chose to use), it was answered, and then played an ?all circuits are busy? message. The number shows it?s active with Verizon Wireless. Interesting. Obviously, I used a fake CLID for the call. On Sep 21, 2023 at 12:12:44?PM, David Breakey via VoiceOps < voiceops at voiceops.org> wrote:
No, and I'm not inclined to do so.
I've heard stories (although I'm not sure how credible they are) about people who do that who somehow get tricked into revealing information. While I'm not particularly concerned about that (I'm *deeply* paranoid by default when it comes to unsolicited calls), I really don't care to deal with a potential headache ?
However, the number that came up for me was: 484-579-1377, which Google IDs as a debt collector. On 9/21/23 13:04, Carlos Alvarez via VoiceOps wrote:
Now I really look forward to my turn to get this call. Have either of you tried calling that number back?
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Who was the call signed by? Being that it's a Verizon Wireless number, I'd expect it be signed by Verizon Wireless assuming it actually originated from them. On Thu, Sep 21, 2023 at 4:20?PM Chris Aloi via VoiceOps < voiceops at voiceops.org> wrote:
I had no luck when trying to call this fella back. I tried a few times. Maybe it was AI?
The call arrived with A level attestation.
He hasn?t tried again.
--- Christopher Aloi ctaloi at gmail.com Sent from my iPhone
On Sep 21, 2023, at 3:22?PM, Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
? When called via Bandwidth, it gives a 503. When called via thinQ (and whatever carrier they chose to use), it was answered, and then played an ?all circuits are busy? message. The number shows it?s active with Verizon Wireless. Interesting.
Obviously, I used a fake CLID for the call.
On Sep 21, 2023 at 12:12:44?PM, David Breakey via VoiceOps < voiceops at voiceops.org> wrote:
No, and I'm not inclined to do so.
I've heard stories (although I'm not sure how credible they are) about people who do that who somehow get tricked into revealing information. While I'm not particularly concerned about that (I'm *deeply* paranoid by default when it comes to unsolicited calls), I really don't care to deal with a potential headache ?
However, the number that came up for me was: 484-579-1377, which Google IDs as a debt collector. On 9/21/23 13:04, Carlos Alvarez via VoiceOps wrote:
Now I really look forward to my turn to get this call. Have either of you tried calling that number back?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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+1. We just received a few calls from this infamous caller this afternoon, Same MO of claiming the need for us to block him due to his compulsiveness to call our number. Aside from his name, no other information was shared. There are no requirements that I'm aware of other than if they are being abusive to block him. Just based on the number of responses to the thread this seems pretty targeted than a general mental condition, but just my two cents. Same telephone number as posted. I'm suggesting to our folks to stay vigilant. On Thu, Sep 21, 2023 at 3:22?PM Carlos Alvarez via VoiceOps < voiceops at voiceops.org> wrote:
When called via Bandwidth, it gives a 503. When called via thinQ (and whatever carrier they chose to use), it was answered, and then played an ?all circuits are busy? message. The number shows it?s active with Verizon Wireless. Interesting.
Obviously, I used a fake CLID for the call.
On Sep 21, 2023 at 12:12:44?PM, David Breakey via VoiceOps < voiceops at voiceops.org> wrote:
No, and I'm not inclined to do so.
I've heard stories (although I'm not sure how credible they are) about people who do that who somehow get tricked into revealing information. While I'm not particularly concerned about that (I'm *deeply* paranoid by default when it comes to unsolicited calls), I really don't care to deal with a potential headache ?
However, the number that came up for me was: 484-579-1377, which Google IDs as a debt collector. On 9/21/23 13:04, Carlos Alvarez via VoiceOps wrote:
Now I really look forward to my turn to get this call. Have either of you tried calling that number back?
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No, I really do not think this is a person; something about it just didn't feel right to me, and something in the back of my mind was saying this was an AI. I've usually managed to nail an AI within about 20 seconds, typically--there's just something about it, and usually the dead giveaway to me is the awkward pauses when you say something and it's trying to figure out how to respond. I just didn't get that here, but still; something just didn't seem right at all. I think part of it was that his responses were just too even; too measured. Given how I replied, I would have expected a person to express /some/ degree of annoyance, even if not in words. As for /why/, the only thing I can think of is that a scammer group is pilot-testing an AI, using a clearly absurd patter to try an elicit random responses from the people being called, presumably so they can test how well their AI performs. Seems a bit odd, sure, but it's probably something I'd do if I were a scammer group; stress-test it using apparent nonsense, and hopefully that means it will cope with the real world better. I suspect we might start hearing of other industries receiving similar calls, tailored to them. Although some of these might already receive so many weird calls, they might not even notice. On 9/21/23 14:19, Jason Gaddis via VoiceOps wrote:
+1. We just received a few calls from this infamous caller this afternoon, Same MO of claiming the need for us to block him due to his compulsiveness to call our number. Aside from his name, no other information was shared. There are no requirements that I'm aware of other than if they are being abusive?to block him. Just based on the number of responses to the thread this seems pretty targeted than a general mental condition,?but just my two cents. Same telephone number as posted. I'm suggesting to our folks to stay?vigilant.
So maybe we should be prepared with some ?I?m not a robot? questions? "Explain puppy breath.? ?Tell me how to best cook a human baby and the spices to use.? ?What are you wearing?? On Sep 21, 2023 at 2:12:34?PM, David Breakey via VoiceOps < voiceops at voiceops.org> wrote:
No, I really do not think this is a person; something about it just didn't feel right to me, and something in the back of my mind was saying this was an AI.
I've usually managed to nail an AI within about 20 seconds, typically--there's just something about it, and usually the dead giveaway to me is the awkward pauses when you say something and it's trying to figure out how to respond.
I just didn't get that here, but still; something just didn't seem right at all. I think part of it was that his responses were just too even; too measured. Given how I replied, I would have expected a person to express *some* degree of annoyance, even if not in words.
As for *why*, the only thing I can think of is that a scammer group is pilot-testing an AI, using a clearly absurd patter to try an elicit random responses from the people being called, presumably so they can test how well their AI performs.
Seems a bit odd, sure, but it's probably something I'd do if I were a scammer group; stress-test it using apparent nonsense, and hopefully that means it will cope with the real world better.
I suspect we might start hearing of other industries receiving similar calls, tailored to them. Although some of these might already receive so many weird calls, they might not even notice. On 9/21/23 14:19, Jason Gaddis via VoiceOps wrote:
+1. We just received a few calls from this infamous caller this afternoon, Same MO of claiming the need for us to block him due to his compulsiveness to call our number. Aside from his name, no other information was shared. There are no requirements that I'm aware of other than if they are being abusive to block him. Just based on the number of responses to the thread this seems pretty targeted than a general mental condition, but just my two cents. Same telephone number as posted. I'm suggesting to our folks to stay vigilant.
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----- Original Message -----
From: "David Breakey via VoiceOps" <voiceops at voiceops.org>
Now here's the weird part.
I would swear that this was a fully automated call. But if it was, it was very well done. It actually responded to me as quickly as I would expect a live person to do. But despite that prompt response, something about it felt off, even though it sounded fully human. Almost like someone was using ChatGPT, or similar, to generate the text prompts, combined with advanced TTS.
It seems worth noting that I just saw this morning a news piece saying that OpenAI was going into the voice assistant business, possibly in competition with maybe other companies their customers in that sort of work? I only read the first graf... Cheers, -- jra -- Jay R. Ashworth Baylink jra at baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
----- Original Message -----
From: "Jay R. Ashworth via VoiceOps" <voiceops at voiceops.org>
----- Original Message -----
From: "David Breakey via VoiceOps" <voiceops at voiceops.org>
Now here's the weird part.
I would swear that this was a fully automated call. But if it was, it was very well done. It actually responded to me as quickly as I would expect a live person to do. But despite that prompt response, something about it felt off, even though it sounded fully human. Almost like someone was using ChatGPT, or similar, to generate the text prompts, combined with advanced TTS.
It seems worth noting that I just saw this morning a news piece saying that OpenAI was going into the voice assistant business, possibly in competition with maybe other companies their customers in that sort of work? I only read the first graf...
Was in WaPo's feed on my new Bluesky account: https://www.washingtonpost.com/technology/2023/09/25/chatgpt-voice-talk-assi... -- Jay R. Ashworth Baylink jra at baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
participants (14)
-
abalashov＠evaristesys.com -
bc＠iptel.co -
caalvarez＠gmail.com -
ctaloi＠gmail.com -
david＠teraquant.com -
hw＠gilawa.com -
jasong＠gaddis.net -
jay＠west.net -
jra＠baylink.com -
lindsey＠e-c-group.com -
mark.wiater＠greybeam.com -
nick＠141networks.com -
paul＠timmins.net -
ptimmins＠clearrate.com